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Kanté Hotel - Downtown Tulum

2.5 star property

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Photo gallery for Kanté Hotel - Downtown Tulum

Step into a serene oasis with a wooden staircase surrounded by lush greenery and a cozy seating area.
Cozy retreat with a patterned headboard, bedside table, and modern cabinet.
Relax by the pool surrounded by lush greenery and a decorative statue.
Relax in a serene bedroom with a bed, ceiling fan, and air conditioning unit.
Welcome to KONTE, where modern design meets a serene entrance.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Polar Región 02 Manzana 07 Lote 11, Tulum, QROO, 77780
  • Tulum National Park
    ‪6 min drive‬
  • Tulum Mayan Ruins
    ‪8 min drive‬
  • Playa Paraiso
    ‪10 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪54 min drive‬

Room options

View all photos for Junior Queen

Junior Queen | 1 bedroom, hypo-allergenic bedding, individually decorated

Junior Queen

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin

Deluxe Twin | 1 bedroom, hypo-allergenic bedding, individually decorated

Deluxe Twin

  • 274 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Doble

Deluxe Doble | 1 bedroom, hypo-allergenic bedding, individually decorated

Deluxe Doble

  • 264 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King con Cocineta

Deluxe King con Cocineta | 1 bedroom, hypo-allergenic bedding, individually decorated

Deluxe King con Cocineta

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior King

Junior King | 1 bedroom, hypo-allergenic bedding, individually decorated

Junior King

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Twin

Junior Twin | 1 bedroom, hypo-allergenic bedding, individually decorated

Junior Twin

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Relax by the serene pool surrounded by lush tropical plants and a wooden deck with seating.

Boutique Hotel Posada 06 Tulum

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (441)
$49 nightly
The price was $79
The price is $49 total
includes taxes & fees
Boutique Hotel Posada 06 Tulum

About this property

Kanté Hotel - Downtown Tulum

Hotel in Tulum City Center
An outdoor pool, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a garden.
Kanté Hotel - Downtown Tulum offers 20 air-conditioned accommodations with blackout drapes/curtains. Each accommodation is individually decorated. 40-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Tulum hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Kanté Hotel - Downtown Tulum features an outdoor pool, a terrace, and tour/ticket assistance. Wireless Internet access is complimentary.

Kanté Hotel - Downtown Tulum is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 1000 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Kanté Hotel
Kante Downtown Tulum Tulum
Kanté Hotel - Downtown Tulum Hotel
Kanté Hotel - Downtown Tulum Tulum
Kanté Hotel - Downtown Tulum Hotel Tulum

Kanté Hotel - Downtown Tulum Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 11 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick ck in close to Ado station. Only maid forgot to leave towels but mgr quickly supplied . The ac unit blew out an awful smell turned it off used only fan . Other than this nice hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Tieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Out of there way to please .

This is hidden behind Ado bus station. Pleasant stay .Seniors and climbing up to 3 rd fl room was not going to happen. Janet went out of her way to accommodate us. Even moving items stored in an unused ground floor room so we wouldn’t have to climb the stairs. Well cared for hotel very clean most part not too much noise considering the bus traffic. When in Mexico in town center any town has Wifi was spotty but we did get by. Overall nice hotel great staff even owner was very nice .
Stayed 2 nights in Dec 2024

8/10 Good

Erika

Disliked: Amenities
I love the fact that ADO transportation is right at front, downside is that you will be hearing the busses come and go. Yea even at night. Other than that I love the place. The area is a bit dirty but I think it’s all around.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the price! Staff were very nice. Rooms were clean. Ac, tv, shower- all the necessities. Within easy walking distance to downtown. Advertised pool/ hot tub not working. Very little water in the sink.
Stayed 2 nights in Nov 2024

8/10 Good

Sachiko

Liked: Cleanliness, staff & service, amenities
設備は古いのですが、部屋は清潔でした。部屋は大変広く開放感があります。シャワーのお湯の量は良かったのですが、温度は低かったです。スタッフは大変親切で感じが良かったです。
Stayed 2 nights in Mar 2025

2/10 Terrible

steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel

Excelente hotel !! Camas cómodas regaderas estupendas !! La atención de Omar muy amable al recibirte, atrás del ADO TULUM !! Muy limpio su decoración de muy buen gusto !! Nos encantó !!
Stayed 1 night in Mar 2025

8/10 Good

jose, Hermosillo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien menos la atención inicial y lo peor el ruido que pasa los cuartos y no deja dormir a quienes tienen el sueño liviano
Stayed 2 nights in Mar 2025

10/10 Excellent

Erika Ivonne

Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan, Isla mujeres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el servicio, sobre todo el del recepcionista Omar ya que tan pronto necesitamos algo nos ayuda
Stayed 1 night in Jan 2025

2/10 Terrible

Ireri

Stayed 1 night in Dec 2024

8/10 Good

Aaron Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato
Stayed 4 nights in Dec 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio, el lugar y todo fue maravilloso.
Stayed 1 night in May 2024

4/10 Poor

miguel

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Me hicieron sentir incómodo,en la forma de resolver un pequeño incidente que tuvimos.Creo que carece de experiencia la gestión.tuve que escuchar hasta amenazas,de llamar a la policía.pienso que en un hotel,los incidentes se resuelven de otra manera.Ah y la relación precio calidad tampoco es buena