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Kiki Tulum

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kiki Tulum

Outdoor pool
Point of interest
Point of interest
Premium Apartment (#6) | In-room safe, blackout drapes, iron/ironing board
Point of interest

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
Calle Nak Be, Aldea Zama S/N, Tulum, QROO, 77780
  • Dos Aguas Park
    11 min walk
  • Chacabar
    5 min walk
  • Tulum Bus Terminal
    15 min walk
  • Tulum, Quintana Roo (TUY)
    14 min drive

Room options

View all photos for Premium Apartment (#3)

Premium Apartment (#3) | In-room safe, blackout drapes, iron/ironing board

Premium Apartment (#3)

  • 538 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Apartment (#1)

Premium Apartment (#1) | In-room safe, blackout drapes, iron/ironing board

Premium Apartment (#1)

  • 538 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Apartment (#5)

Premium Apartment (#5) | In-room safe, blackout drapes, iron/ironing board

Premium Apartment (#5)

  • 538 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Apartment (#2)

Premium Apartment (#2) | In-room safe, blackout drapes, iron/ironing board

Premium Apartment (#2)

  • 538 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Apartment, 2 Bedrooms (#7)

Premium Apartment, 2 Bedrooms (#7) | In-room safe, blackout drapes, iron/ironing board

Premium Apartment, 2 Bedrooms (#7)

  • 753 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Premium Apartment (#8)

Premium Apartment (#8) | In-room safe, blackout drapes, iron/ironing board

Premium Apartment (#8)

  • 753 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Apartment (#4)

Premium Apartment (#4) | In-room safe, blackout drapes, iron/ironing board

Premium Apartment (#4)

  • 753 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Apartment (#6)

Premium Apartment (#6) | In-room safe, blackout drapes, iron/ironing board

Premium Apartment (#6)

  • 538 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Kiki Tulum

3.5-star condo in Zama
An outdoor pool, a rooftop terrace, and spa services are available at this smoke-free condo building. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a garden are onsite. Each condo provides a Smart TV with digital channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and a TV.
Kiki Tulum offers 8 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 3.5-star condo have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Tulum condo provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 49-inch Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans.

Recreational amenities at the condo include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Kiki Tulum features an outdoor pool, a rooftop terrace, and spa services. Wireless Internet access is complimentary. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site.

Kiki Tulum is a smoke-free property.

Languages

English, French, Spanish

Property amenities

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor pool
  • Sports massages
  • Swedish massages

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Free secured, uncovered self parking on site

Family friendly

  • Childcare (surcharge)
  • Free crib

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Griddle
  • Microwave
  • Mixer
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Champagne service
  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 49-inch smart TV with digital channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Guidebooks
  • Iron/ironing board
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 2 floors
  • 8 units
  • Bicycle rentals
  • Built in 2019
  • Garden
  • Gated community
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of MXN 495 at check-out

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2500 per vehicle (maximum occupancy 6)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Kiki Tulum Condo
Kiki Tulum Tulum
Kiki Tulum Condo Tulum

Kiki Tulum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 29 out of 35 reviews" "
Rating 8 - Good. 1 out of 35 reviews" "
Rating 6 - Okay. 4 out of 35 reviews" "
Rating 4 - Poor. 0 out of 35 reviews" "
Rating 2 - Terrible. 1 out of 35 reviews" "

9.4/10

Cleanliness

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

MaryAnn

Liked: Cleanliness, amenities, property conditions & facilities
Clean, safe, and lots of dining options.
Stayed 3 nights in Aug 2024

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Jeanette

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Recommend it but just make sure to buy raid for the mosquitos
Stayed 4 nights in Jun 2024

10/10 Excellent

Sascha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful and just as pictured! We felt safe in the area and the restaurant and shopping are close by. We will definitely be coming.

10/10 Excellent

Danuta

Liked: Cleanliness, property conditions & facilities
Great and comfortable place for the family to stay in especially on a rainy day in Tulum
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
In one line...kiki hotel is your home away from home. With the feeling of home and the services of a hotel it is the perfect place to stay. We were there for 5 nights. The hotel has a fully functional kitchen. Clean and well equipped fridge and microwave. The location is at an ideal location. The 7/11 grocery store is a 5 min walk. With several restaurants around the area that have really good food. A bike and ATV rental is also available next to the 7/11. Moreover the host always made sure to send a promt reply. The rooftop pool is also nice however needs regular maintenance and fitering of clean water. The jets were off so there wasn't regular filtering. The concierge Mr Edgar is also a very helpful person. If you get his number and whatsapp him he will get the work done. All in all a wonderful time.

10/10 Excellent

laura

Stayed 1 night in Feb 2024

10/10 Excellent

rosemary

Liked: Cleanliness, property conditions & facilities
Nice and clean. Host was very attentive. Would highly recommend and would definitely stay here again!

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice modern look and ever spacious! Loved it
Stayed 6 nights in Jan 2024

10/10 Excellent

Jillian, Edmonton

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Kiki was an excellent place for our family. We really enjoyed these small pool upstairs, which was clean and quiet. Communication was great, and all of our needs were met. I would stay here again without hesitation.
Stayed 10 nights in Dec 2023

10/10 Excellent

Annemarie van den

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really lovely apartment, big comfy beds, great bathrooms, amazing pool with lovely shared space. Olivier was very responsive and Edgar really helpful and was always there to sort things out and help with stuff like bikes etc. Very recommended!
Stayed 4 nights in Oct 2023

10/10 Excellent

Catherine

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Simply PERFECT! Love the place, it was beautiful, clean, great location.
Stayed 1 night in Jul 2023

10/10 Excellent

Martimiano

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love my stay here .it was like a home away from home
Stayed 4 nights in Jul 2023

6/10 Okay

Nataly, Garland

Liked: Cleanliness, property conditions & facilities
The room was beautiful, clean an quiet but we had a problem with our room being too hot, the AC wasn't working and there wasn't anyobody at the property who could help us, Edgar (who was there when we checked in left a few minutes after) I called the # that appears on their website page and spoke to Oliver. He couldn't tell me exactly what to do or how long Edgar was going to take to go back and check the units for us, we had 3 small children and it was really frustrating not being able to communicate directly with someone at front desk, so keep that in mind if you have any issue dont expect someone to be at front desk. We literally had to leave the room and stay in our rental car to cool off beacause room got super hot that it was just unbearable, an hour later my husband went back to the room to grab our things because we were too tired, and needed it to find another stay, it was getting dark and we were hungry, Edgar wasn't even answering Oliver's calls so we knew we had to look for a solution ourselves. As soon as my husband turned on the AC again it started cooling, thats why we stayed. Edgar got there almost at 11pm and told us that they had the same issue that morning in another room and he just had to restar it, I wish we would've known that from the beginning so we didnt have to wait more than 6 hours. Area felt safe pool is amazing, the room like I said was beautiful but communication was poor and that made our stay terrible I'm definitely not coming back.
Stayed 1 night in May 2023

6/10 Okay

Tiffine

Stayed 3 nights in May 2023

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
There was miscommunication and the host put all blame on the guest
Stayed 1 night in Apr 2023

10/10 Excellent

Hymanot

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was amazing. Especially one of the staff Edgar, was just simply amazing. He made our stay very pleasant and enjoyable. He was always willing to help with whatever we needed at any given time. Mucho Gracias Edgar!
Stayed 4 nights in Mar 2023

10/10 Excellent

Karen

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The communication was good. The check in was easy and the manager Edgar was very helpful! We found the kitchen handy and used it a lot as we found Tulum super expensive to eat out as a family etc.
Stayed 12 nights in Jan 2023

10/10 Excellent

Xavier

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the large space on the top floor with the direct access to the patio and pool.
Stayed 2 nights in Oct 2022

10/10 Excellent

Monica

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice place and neighborhood. Loved the condo and hosts are very accomodating and friendly. Would stay here again.
Stayed 1 night in Aug 2022

10/10 Excellent

Gabriel

Liked: Room comfort
Stayed 3 nights in Apr 2022

8/10 Good

Aniesia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I didn’t see our concierge as much as I felt I should have but the communication with the owners were great! They would always grab his attention when I had a problem,
Stayed 3 nights in Mar 2022

10/10 Excellent

Cheyonne

Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2021

10/10 Excellent

Anesha, Las Vegas

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place. Very clean. Felt like home away from home. Edgar and Olivier were very helpful. There were bikes and scooters available for rent. It is close to the beach. I would stay there again.
Stayed 5 nights in Dec 2020