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Room, 2 Queen Beds, Accessible (Essential, Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$128* Per night/room May 26 - May 27

Suite, 1 Bedroom, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Balcony (Essential)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Essential)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Balcony (Communication)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Amenities

Property Features

Kimpton Aluna Tulum, an IHG Hotel features a full-service spa, 2 outdoor swimming pools, a 24-hour fitness center, and complimentary bicycles. A poolside bar is on site where guests can unwind with a drink. This 4.5-star property offers access to a 24-hour business center, a meeting room, and coworking spaces.

Wireless Internet access is complimentary. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary uncovered self parking and uncovered valet parking are available on site.

Kimpton Aluna Tulum, an IHG Hotel is a smoke-free property.

  • Coworking spaces
  • Number of outdoor pools - 2
  • Elevator
  • Number of poolside bars - 1
  • Full-service spa
  • 24-hour front desk
  • Free beach club nearby
  • Uncovered parking
  • Tours/ticket assistance
  • Year Built - 2018
  • Free pool cabanas
  • Uncovered parking
  • Free self parking
  • Free WiFi
  • Pool sun loungers
  • Free valet parking
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Food and water bowls
  • Spa services on site
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Secured bicycle storage
  • Bicycle parking available
  • ATM/banking
  • Breakfast available (surcharge)
  • 24-hour business center
  • Concierge services
  • Pool umbrellas
  • Laundry facilities
  • Total number of rooms - 78
  • 24-hour fitness facilities
  • Number of floors - 3
  • Number of buildings/towers - 3
  • Garden

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Room Amenities

Kimpton Aluna Tulum, an IHG Hotel offers 78 air-conditioned accommodations with iPod docking stations and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with Netflix. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • In-room safe
  • Ceiling fan
  • Premium bedding
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Free WiFi
  • Down comforter
  • TV size: 40
  • TV size measurement: inch
  • iPod docking station
  • Bathtub or shower
  • Balcony or patio
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Smart TV
  • Netflix
  • Number of beds 2
  • Streaming services
  • Wardrobe or closet
  • Number of days between towel changes: 2
  • Number of days between bed sheet changes: 2

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.

Room service (during limited hours) is available.

Spa Services

Qi Ja´Spa has couples treatment room(s). Services include facials and body treatments. The spa is open daily.

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site

Nearby Activities

2 outdoor swimming pools are on site along with a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails nearby
  • Ecotours nearby
  • Health or beauty spa nearby
  • Ziplining nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: MXN 360 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room safe
  • Partner property beach club access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 340 for adults and MXN 170 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at anytime

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

LGBTQ friendly

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is sealed after cleaning

Cashless transactions are available

Pets allowed (no fees)

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities onsite

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are not in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets stay free
  • Food and water bowls are available
  • Service animals welcome

We should mention

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Kimpton Tulum
  • Kimpton Aluna Tulum
  • Kimpton Aluna Tulum, An Ihg
  • Kimpton Aluna Tulum, an IHG Hotel Hotel
  • Kimpton Aluna Tulum, an IHG Hotel Tulum
  • Kimpton Aluna Tulum, an IHG Hotel Hotel Tulum

Hotel Reviews

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