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Koos Hotel Boutique Tulum

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Koos Hotel Boutique Tulum

Rooftop terrace
Outdoor pool
Rooftop terrace
Property entrance
Classic Room | In-room safe, free WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Andador Kaan, Aldea Zama 45, Tulum, QROO, 77760
  • Tulum National Park
    17 min walk
  • Dos Aguas Park
    4 min drive
  • Hospital de Tulum
    4 min drive
  • Tulum, Quintana Roo (TUY)
    10 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, free WiFi, bed sheets

Deluxe Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room | In-room safe, free WiFi, bed sheets

Classic Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Amaka Calma Tulum

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (491)
The price is $147
per night
$181 total
includes taxes & fees
Jan 2 - Jan 3
Amaka Calma Tulum

About this property

Koos Hotel Boutique Tulum

3-star hotel in Zama
This smoke-free hotel features an outdoor pool, a front-desk safe, and free self parking. WiFi in public areas is free.
Koos Hotel Boutique Tulum offers 16 air-conditioned accommodations with safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Koos Hotel Boutique Tulum features an outdoor pool and a front-desk safe. Wireless Internet access is complimentary. Onsite uncovered self parking is complimentary.

Koos Hotel Boutique Tulum is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Koos Boutique Tulum Tulum
koos Hotel Boutique Tulum Hotel
koos Hotel Boutique Tulum Tulum
koos Hotel Boutique Tulum Hotel Tulum

Koos Hotel Boutique Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 34 reviews" "
Rating 8 - Good. 10 out of 34 reviews" "
Rating 6 - Okay. 3 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 2 out of 34 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Denis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a quiet area, not far from both the city centre and the beaches. Front desk stuff was very accommodating, yummy breakfast and lunch options, but housekeeping didn’t do their job. Our bedsheets were never changed throughout our 7 day stay nor was the bathroom ever cleaned as well. Hotel also offers bicycle rental for $300 pesos/day. And they also charge “tips” at the end of your stay which is not included in your Expedia booking so be aware because we had to pay $350 pesos extra at check out.
Stayed 7 nights in May 2023

10/10 Excellent

Josselin

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2022

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property overall however it was difficult to find. They definitely need to trim the tree/bush in the front. It blocks the sign and hard to tell it’s a hotel.
Stayed 3 nights in Jun 2022

10/10 Excellent

Leticia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, eco-friendly, very clean and the staff very attentive..
Stayed 3 nights in May 2022

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very friendly and helpful
Stayed 1 night in Apr 2022

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like staying at Koos in Aldea Zama. It is a very nicely designed property with lots of potential. There were a few things that could be improved, but overall my stay was great. The place is not the easiest to find as there isn't any sign on the street or in front of the property. I would work on the restaurant's menu too. The internet is fast and reliable, and I loved the rooftop and lounge/yoga on the 3rd floor. The area is new and in progress, but many nice coffee shops and restaurants around. You definitely will need bikes or moto to go around Tulum and this property has them. You can rent them at the reception, where you will find lovely Julieta. I would definitely stay here again and I recommend this place.
Stayed 5 nights in Apr 2022

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2022

8/10 Good

Nileshwari M

Liked: Cleanliness, staff & service, amenities
I really liked this place. Very quiet. The area is very new, a lot of construction everywhere. There are nearby restaurants, cafes and affordable. I was able to rent a bike off of the hotel the first day but they ran out the next few days so I rented one from around the corner. The one downer was the shower water tends to overflow and ends up all over the bathroom; one day it spread all the way to the beds and out the door. I showered with very low pressure the next few days to prevent it. Water was always hot. You can bike to the ruins, hotel zone or centro within 20 minutes and roads are paved well. Really nice staff who speak English and spanish. I felt like I had the rooftop to myself because there were not a lot of people using it.
Stayed 4 nights in Mar 2022

4/10 Poor

Luisa

Stayed 4 nights in Mar 2022

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First hotel in Mexico that I stayed at that has not scammed me or tried to scam me. If you prepay they do NOT ask you for a credit card.
Stayed 7 nights in Mar 2022

10/10 Excellent

Michael

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
The pool on the rooftop was nice. The common area on our floor was cosy. Had a bar area but was not in service when we checked in. Our toilet had no water to it so we had to fill the bowl from the bathroom sink every time we needed to flush. There were no face cloths or small hand towels. Not very insulated for quietness, heard every noise outside our room whether it was people talking or birds chirping etc
Stayed 1 night in Feb 2022

10/10 Excellent

ODALYS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property and the surroundings. It was an amazing experience. My daughter selected this particular hotel because she wanted an quiet and vintage looking hotel. The pictures is exactly what you are getting. Clean, lovely staff, surrounded by many restaurants and other stores and things you might need. They were a bit understaff because of Covid so there was no food service after 4pm but they do have access and walking distance restaurants plus delivery services. I will definitely recommend if you are seeking a beautiful, classy, quiet place to have tons of fun throughout the day and come and relax in a clean and calming atmosphere. Ko’os has definitely become one of my favorites stay in Tulum.
Stayed 4 nights in Feb 2022

2/10 Terrible

lisa

Traveled with family
Disliked: Staff & service, amenities
The hotel itself was ok however the location was terrible. If we weren’t driving we would not have been able to get anywhere easily and even with the driving the hotel is in an area that’s so hard to navigate to. On the first night temperature dropped where it was cold. We requested blankets and they didn’t have any. We had to wait the following day to get some.unfortunately i didn’t get their names but the 2 men who were at the desk were pleasant and helpful but the woman Juliet or Julianna was not accommodating at all. The first room that was given to us had a strong chemical smell so the man at the front desk moved us to another room.the next day Juliet or Julianna(not sure of name) was more concerned about charging us additional as if it didn’t matter to her that the assigned room had a toxic smell. I’m addition the man at the front desk offered us free drinks on the first night due to the inconvenience but on the day of checkout she tried billing us as if we were lying. This wasn’t my first trip to Tulum so I can say from experience better locations and also friendlier personalities.would not stay here again or recommend
Stayed 3 nights in Jan 2022

6/10 Okay

Axel

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had a very pleasant time in koos Brenda was an awesome hostess
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy acogedor, tranquilo y con linda decoración. El área de la localidad es muy bonita también. Lo único que deben mejorar es la claridad que entra a los cuartos en la noche, en lo demás excelente.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet hotel. Great location. Thumbs up!
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property but could be better signposted. Difficult to find at nighttime in taxi.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Just note that the “free breakfast” includes a toast, coffee and an orange juice :)
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location of hotel is hard to find for taxi drivers, other than that everything was perfect. 5 minutes away from tulum strip/beach.,
Stayed 2 nights in Mar 2021

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Nice, new and stylish hotel with great staff Aldea Zama area is a bit far from the beaches but has its special nice vibe with interesting places to explore.
Stayed 5 nights in Jan 2021

8/10 Good

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Comfy Tulum hotel. Must rent a bike or car
Nice hotel, a bit far from both the beach and pueblo in a new development part of Tulum. There's a bit of a new community vibe they're trying to build in the area, it has potential (not very authentic Tulum setting though, but the hotel makes up for it in well decorated, spacious common areas). The pool was a bit dirty and quite small, but the rooftop was a great place to catch the sunset.
Stayed 2 nights in Jan 2021

2/10 Terrible

Chengqi

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The water sink is stifled, not hot water. We have to switch to another room in the morning for shower. No hair dryer as well. Worst hotel experience ever!

8/10 Good

Claudia paola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Empleados súper gentiles,lugar limpio ,cama muy cómoda , el lugar muy lindo y seguro, pero lejos de todo , lejos de la playa , solo accesible por auto taxi o en bicicleta a 15 min.de la playa, igual lo recomiendo es un hotel muy lindo y agradable.
Stayed 10 nights in Apr 2022

10/10 Excellent

Roxann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le secteur est en développement, il n’y a présentement pas beaucoup de restaurants et de services, mais l’établissement est impeccable et magnifique!
Stayed 5 nights in Feb 2022