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La Valise Tulum, member of Small Luxury Hotels

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Valise Tulum, member of Small Luxury Hotels

Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Master Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Master Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • On private beach
  • Pool
  • Breakfast included
  • Room service
  • Spa

Explore the area

Map
Carretera Tulum-Boca Paila Km 8.7, Tulum, QROO, 77780
  • Tulum Beach
    1 min walk
  • Ven a la Luz Sculpture
    18 min walk
  • Playa Akun
    28 min drive
  • Tulum, Quintana Roo (TUY)
    32 min drive

Room options

View all photos for Cenote Master Suite - Jungle Side

Cenote Master Suite - Jungle Side | Terrace/patio

Cenote Master Suite - Jungle Side

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View Room

Garden View Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Garden View Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Master Suite

  • 710 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite Lower

Garden Suite Lower | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Garden Suite Lower

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle Suite Upper - Jungle Side

Jungle Suite Upper - Jungle Side | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Jungle Suite Upper - Jungle Side

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View Room - Jungle Side

Jungle View Room - Jungle Side | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Jungle View Room - Jungle Side

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite Upper

Garden Suite Upper | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Garden Suite Upper

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cenote Suite Lower - Jungle Side

Cenote Suite Lower - Jungle Side | Terrace/patio

Cenote Suite Lower - Jungle Side

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | View from room

Junior Room

  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite Lower - Jungle Side

Signature Suite Lower - Jungle Side | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Signature Suite Lower - Jungle Side

  • 861 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Upper

Beachfront Upper | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Beachfront Upper

  • 431 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Room

Beachfront Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Beachfront Room

  • 431 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite Upper - Jungle Side

Signature Suite Upper - Jungle Side | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Signature Suite Upper - Jungle Side

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Be Tulum Beach & Spa Resort

Pool
Breakfast included
Spa
Parking included
4.6 out of 5, Wonderful, (394)
The price is $500
per night
$658 total
includes taxes & fees
Dec 11 - Dec 12
Be Tulum Beach & Spa Resort

About this property

La Valise Tulum, member of Small Luxury Hotels

4.5-star hotel in Zona Hotelera
Catch some rays on La Valise Tulum, member of Small Luxury Hotels's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
La Valise Tulum, member of Small Luxury Hotels offers 22 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Tulum hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers. At La Valise Tulum, member of Small Luxury Hotels you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a garden and a terrace. Complimentary uncovered self parking is available on site.

La Valise Tulum, member of Small Luxury Hotels is a smoke-free property.

A complimentary continental breakfast is served each morning between 8 AM and 11:00 AM.
La Valise Restaurant - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
NÜ Tulum - Overlooking the garden, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Valise Restaurant
  • NÜ Tulum

Things to do

  • 2 outdoor pools
  • Designer stores
  • Free beach club
  • Free bicycle rentals
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On a private beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 floors
  • 8 buildings
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Valise Tulum Hotel
Valise Hotel
Valise Tulum
La Valise Tulum
La Valise Tulum, member of Small Luxury Hotels Hotel
La Valise Tulum, member of Small Luxury Hotels Tulum
La Valise Tulum, member of Small Luxury Hotels Hotel Tulum

La Valise Tulum, member of Small Luxury Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 129 out of 145 reviews" "
Rating 8 - Good. 9 out of 145 reviews" "
Rating 6 - Okay. 3 out of 145 reviews" "
Rating 4 - Poor. 1 out of 145 reviews" "
Rating 2 - Terrible. 3 out of 145 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sohaib, Ashburn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the dining hall is breathtaking!! The staff is very helpful and friendly. The rooms and the amenities are nice. In the warmer months, I’d recommend the beach/garden side rooms. The jungle side rooms are great but the run warmer is summer months. There are a lot of dining options and experiences nearby.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Staff & service
Good not great but with amazing staff
First of all the property has amazing and friendly staff, very nice food and a super beautiful view on the beach from the breakfast place on the beach side. The room we booked had a very pretty bedroom and outside area with small pool, however the upstairs terrace looked down into dirty jungle (empty bottles and cans) and the area looked sad (2 dirty old hammocks and that’s it). All that wouldn’t have put me off but to get to your sink and toilet you had to leave the room through a door so the sink is outside in the heat with all the insects and the toilet had an open roof which resulted me finding a variety of scary insects. After one night we asked if they have any rooms with bathroom inside and OMG we got a huge upgrade thanks to the manager Nathalie. It was a beautiful outstanding suite which would have been perfect if the AC was stronger and the hotel was cleaner and in better condition in general.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved La Valise! It was very clean and luxurious, the staff was very kind and helpful! The spa is beautiful and the massages were amazing! Cons: The road to the property is not in the best condition, very narrow with lots of cars, bikes and pedestrians don’t is very chaotic. Lots of construction. Everything near the hotel is very expensive! $20 for a 5 min cab drive. $200 for restaurants so be prepared!
Stayed 5 nights in Jul 2024

10/10 Excellent

Kirk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roll-out bed to the deck
Stayed 5 nights in Jul 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Love the environment. Really recommend .A place to RELAX.
Stayed 2 nights in Jul 2024

10/10 Excellent

Evie

Liked: Cleanliness, staff & service, property conditions & facilities
lovely luxury stay
Stayed 4 nights in May 2024

10/10 Excellent

Jeremy, Colorado Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Sebastian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and amazing staff!! We loved everything!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Renee, Grapevine

Stayed 2 nights in Jun 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our time here, 6 days, beautiful property. The staff were very welcoming, knowledgeable, engaging and helpful.
Stayed 5 nights in Jun 2024

10/10 Excellent

Kevin Trelles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La valise was nice, the staff amazing!
Stayed 2 nights in Jun 2024

6/10 Okay

Robyn

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible hotel. Amazing service and catered to all our needs. Will definitely return.
Stayed 4 nights in May 2024

2/10 Terrible

Luke

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Christine, Carlsbad

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a small, boutique hotel but the level of service is above and beyond. The staff is so friendly, knows all of the guests names and make everyone feel so comfortable. Very quiet as the restaurant and beach areas are for guests only. And while very hot/humid in mid-May, the jungle pool is so beautiful and relaxing. Beware of the bugs on jungle side though. I recognize this couldn't be avoided but there are lots of grasshopper type bugs, moths, mosquitos and worst of all scorpions (which are apparently harmless). Peaceful to be amongst the trees, but my (irrational) fear of bugs made it so I couldn't really relax while sleeping. Some of the rooms on the jungle side have outdoor bathrooms which isn't appealing to me, especially in the middle of the night. Beachside in the future, that's for sure.
Stayed 4 nights in May 2024

10/10 Excellent

Christine, Carlsbad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly and helpful. Really tranquil setting and private.
Stayed 2 nights in May 2024

10/10 Excellent

Damaris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge here is amazing! Shoutout to the entire staff at la valise. Amazing service. Can’t wait to book again
Stayed 2 nights in May 2024

10/10 Excellent

Janette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Beautiful property. Great food and staff. We would come here again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Cheri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Great service, relaxing.
Stayed 5 nights in Apr 2024

8/10 Good

Kelvis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service, the cleanliness and the amenities were great. Eddy and Jesus which were our two butlers went above and beyond with everything we could have asked for. I can’t explain how comfortable me and my fiancée felt with their service. Now, I have to point that we had an inconvenience with Room #9 (jungle view). This particular room I assume is next to the kitchen. It was a nightmare with the noise from 6am up to 11pm. It was already one of the most expensive hotels from my options and the least I wanted to expect is a noisy room right next to the kitchen. Everything else satisfied my expectations from what I read on the reviews.
Stayed 2 nights in Apr 2024

10/10 Excellent

Christopher, Pennington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and accommodating. Food was very good.
Stayed 3 nights in Apr 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Would go back.
Stayed in a master suite on the jungle side - one of the best hotels we have stayed at. Was so quiet and peaceful. Pool area was amazing. Beach area very picturesque, but would personally prefer to spend time by the pool. Loved the roll out bed, spent a very lovely morning lounging on the bed on the balcony! No request was too much. I would say drinks / food is a little pricey, but in the context of the Tulum hotel zone was actually pretty reasonable. And plenty of food / drinks options within walking distance. Would recommend.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jocelyn, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location. Hotel staff from concierge to bar to waiting staff were brilliant. Food at the hotel was excellent and when we wanted to eat out they recommended and booked some truly excellent restaurants. We had a great time all round.
Stayed 9 nights in Apr 2024

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wanted to say a huge thank you to all the staff who are so helpful and wonderful! Valet parking, beautiful rooms! Very accommodating. The staff remember your names and are so happy and smiley! It’s like living in a luxury jungle. We specifically chose this hotel as it was the only one with consistent amazing reviews and it didn’t disappoint. It’s right at the end of the ‘strip’ so it’s lovely and quiet as we didn’t go to tulum for the ‘party’. ONE FOR THE LADIES - all hotels in tulum are run off generators so if you take your Dyson it won’t work 😂 check your voltage on the Dyson website as I looked a little like a cave man till the humidity broke
Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and beautiful hotel. Friendly, attentive staff. The jungle side pool is a great spot to mix it up from lounging on the beach.
Stayed 3 nights in Mar 2024