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La Zebra Tulum - a Small Luxury Hotel

4.5 star property

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Breakfast, lunch, dinner served; Mexican cuisine
Garden View Ground Floor suite With Plunge Pool | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Penthouse, Private Pool, Beachfront | Terrace/patio
Penthouse, Private Pool, Beachfront | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Sea View Ground Floor Suite With Plunge Pool | Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Spa

Explore the area

Map
Carretera Tulum a Boca Paila Km 8.2, Ejido Pino Suarez, Tulum, QROO, 77780
  • Tulum Beach
    ‪1 min walk‬
  • Ven a la Luz Sculpture
    ‪9 min walk‬
  • Playa Paraiso
    ‪20 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪61 min drive‬

Room options

View all photos for Beach Front Ground Floor Suite With Plunge Pool

Beach Front Ground Floor Suite With Plunge Pool | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Beach Front Ground Floor Suite With Plunge Pool

  • Beach view
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, Balcony, Sea View

Suite, Balcony, Sea View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite, Balcony, Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Penthouse, Private Pool, Beachfront

Penthouse, Private Pool, Beachfront | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Penthouse, Private Pool, Beachfront

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Garden view Balcony Suite

Garden view Balcony Suite | Garden view

Garden view Balcony Suite

  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Beach Front Ground Floor Suite

Beach Front Ground Floor Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Beach Front Ground Floor Suite

  • Beach view
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Garden View Ground Floor suite With Plunge Pool

Garden View Ground Floor suite With Plunge Pool | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Garden View Ground Floor suite With Plunge Pool

  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Sea View Ground Floor Suite With Plunge Pool

Sea View Ground Floor Suite With Plunge Pool | View from room

Sea View Ground Floor Suite With Plunge Pool

  • Sea view
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

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  • Pool
  • Breakfast included
  • Spa
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4.4 out of 5, Excellent, (640)
The price is $400
per night
$527 total
includes taxes & fees
Apr 30 - May 1
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About this property

La Zebra Tulum - a Small Luxury Hotel

4.5-star hotel in Zona Hotelera
Guests of this beach hotel will appreciate convenient onsite amenities such as spa services and a playground.
La Zebra Tulum - a Small Luxury Hotel offers 24 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. Wireless Internet access is complimentary. This luxury hotel also offers an outdoor pool, spa services, and tour/ticket assistance. Complimentary self parking is available on site.

La Zebra Tulum - a Small Luxury Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Onsite venue - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 20 to 40 per person
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Free beach club
  • Outdoor pool
  • Playground

Family friendly

  • Children's games
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Vegetable garden

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Individual furnishings
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Zebra Hotel Tulum
Zebra Hotel
Zebra Tulum
La Zebra Hotel, Tulum Hotel Tulum
La Zebra Beach Cabanas Hotel
La Zebra Beach Cabanas Resort
La Zebra Tulum
La Zebra Tulum A Small Luxury
La Zebra Colibri Boutique Hotels
La Zebra Tulum - a Small Luxury Hotel Hotel
La Zebra Tulum - a Small Luxury Hotel Tulum
La Zebra Tulum - a Small Luxury Hotel Hotel Tulum

La Zebra Tulum - a Small Luxury Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 302 out of 375 reviews
Rating 8 - Good. 48 out of 375 reviews
Rating 6 - Okay. 13 out of 375 reviews
Rating 4 - Poor. 6 out of 375 reviews
Rating 2 - Terrible. 6 out of 375 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

anita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a beautiful property located strategically close enough to beach clubs with loud music and far enough to have a relaxing time if required. Still walking distance from all the nice clubs and restaurants. Do yourself a favor and make sure you take a room with all view of The ocean. Sunrise is just stunning in Tulum.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is Amazing, the white sandy beach is beautiful!! Service is excellent and the penthouse was just marvelous!! Overall Amazing Vacation!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely property on the beach
We spent just two nights at La Zebra to bridge our extended stay in the area and it was lovely! Juan Carlos, at the front desk, took great care of us from minute one. He was attentive and kind, and a great rep for this property. We also interacted a bit with Esteban at the front who was great as well. Jose and his crew made quick work of our (very heavy) suitcases, and got us situated in the parking lot. And lastly, Roger took care of us at the beach! The property is very charming, perfectly located on the quieter side of Tulum Beach, and a wonderful intimate setting to kick off our month-long trip.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed before. Not again.
Excellent restaurant and hotel service for this aging place. Bedspread was ratty. Sinks cracked. Five new layers of paint can't cover things up. Worst part is that they've turned their beach and beach bar into a "beach club" with people bringing their own boom boxes, parties, etc. That's great up the strand at the nonhotel beach clubs but not at a hotel with expensive rooms. Don’t get me wrong-we like clubs like Ziggy's but not at our hotel.
Stayed 6 nights in Nov 2024

10/10 Excellent

Bushra A., West Bloomfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Maria, Highland lakes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place beautiful view of the beach. Beach and accommodation were great!
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our time spent at this hotel in Tulum. The beach club was a highlight with comfortable lounging beds, attentive staff, and delicious drinks. The property is well-maintained and the restaurant, common areas, and hotel room are beautifully decorated with wood furniture and colorful linens. We were greatly appreciative that all the employees of this hotel were hospitable and kind.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the Zebra both times we stayed there!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Markel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at La Zebra which is located right on the beach. Employees were very welcoming and helpful. Room was spacious and clean. The restaurant onsite was tremendous. Would definitely return.
Stayed 3 nights in Sep 2024

2/10 Terrible

Carlos

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Absolutely wonderful staff, old, decrepit hotel
Incredible staff, absolutely lovely people. Very tired rooms and property, water and fridge leaking in the room se we woke up to a wet floor. During our stay, Atlantic Typhoon Nadine moved in so we asked if we could get a voucher for the two days left in our stay and leave the area since it was unclear if it would turn into a hurricane. The admin department was completely uninterested in our request and were told there was no chance of any courtesy concession due to the storm. It became a matter of public safety se we checked out early and left for Cancun to avoid any risk of being stranded in the low lying areas . Again, I stress wonderful staff but bad property conditions and even worse management staff.
Stayed 4 nights in Oct 2024

6/10 Okay

Zafar

Stayed 3 nights in Sep 2024

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, food was delicious and service was excellent. Clean, convenient. Close to other shops and bars and restaurants. Yoga class was amazing and spa was perfect. I recommend booking this place if you are considering Tulum
Stayed 4 nights in Aug 2024

10/10 Excellent

kevin, BROOKLYN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice calm and relaxing vibe. The room with the pool was real nice. Its also can be HEATED too! Spa service was elite put me to sleep worth the price for 60min. No issues in the room overall I would def return again
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelina

Stayed 4 nights in Aug 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Will definitely be coming back to La Zebra! The entire staff is amazing, kind, and so helpful. I felt very safe and taken care of.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachfront Mescalitas!
The hotel was wonderful, the staff were extremely friendly, and the facilities were wonderful. It is expensive, but so is Tulum in general. Definitely will be back!
Stayed 4 nights in Aug 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding. Went above and beyond. Check out was at noon which is a nice change. We loved the patio and little pool THAT CAN BE HEATED! That’s a big thing, most small hotel pools are almost too cold to use. Our room was very large, the shower and bathroom as well. The restaurant is one of our favorites. We eat there everytime we go to Tulum. The beach beds are shaded by mini palapas, all had tables and pillows. Comfortable! They are roped off so you aren’t inundated by beach sellers. I didn’t think I was going to care for the rope “fence” but found I didn’t mind it. They have free dedicated guarded parking. Very interesting art. Little wood playground for kids. Slept like a baby. This hotel is right on the beach and every room seems to have easy access.
Stayed 1 night in Aug 2024

8/10 Good

JUANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were accommodating, very clean. My stay there was short I had to leave due to personal health reasons. I do have to say the mosquitoes nonstop biting. So take some strong bug repellent.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ross

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! These guys took care of our every needs - will return - perfecto!
Stayed 2 nights in Jul 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dream vacation. The staff was unbelievably friendly and helpful. Every staff member was exceptional; from the check-in to the the wait staff to room service. The facility was magnificent. Our room was lovely and well kept with filtered water and coffee being replaced 2x/day. Restaurant was great. Beach was incredible. My only complaint was that the plunge pool on our porch needed to be turned on by staff; no big deal. Prices were high but no higher than the rest of the resorts on the strip.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jameel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Kareem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and accommodating. Great food & location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ivan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well maintained, rooms well cleaned daily, good service, beach area great, food is good. Definitely great value for your money
Stayed 4 nights in Jun 2024