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Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Double Room

Bed Count 2 King Beds Maximum Occupancy 4 Max

Hotel Amenities

Renovations + Closures

This property is closed from January 3 2024 to August 18 2024 (dates subject to change).

This property will be closed from January 3 2024 to November 10 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).

 

Property Features

Magic Xcacel features a full-service spa and an outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Tulum hotel also offers spa services, tour/ticket assistance, and a garden. Complimentary uncovered valet parking is available on site.

Magic Xcacel has designated areas for smoking.

  • Couples/private dining
  • Number of outdoor pools - 1
  • Number of bars/lounges - 1
  • Full-service spa
  • Beach shuttle (surcharge)
  • Front desk (limited hours)
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Uncovered parking
  • Secured parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Free valet parking
  • Uncovered parking
  • Babysitting or childcare (surcharge)
  • Secured parking
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Distance from property (ft) 3
  • Spa services on site
  • Free long-term parking
  • Luggage storage
  • Proposal/romance packages available
  • Distance from property (meters) 1
  • Free parking nearby
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Fully fenced
  • Snack bar/deli
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 6
  • Wedding services
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Off-street parking

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Room Amenities

Magic Xcacel offers 6 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers with rainfall showerheads. In-room massages, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided daily.

  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Private bathroom
  • In-room safe
  • Yard
  • Premium bedding
  • Soundproofed rooms
  • Free bottled water
  • Wireless internet access
  • In-room massage available
  • Shower only
  • Hair dryer (on request)
  • Free WiFi
  • Down comforter
  • Egyptian-cotton sheets
  • Individually furnished
  • Individually decorated
  • Sleep Number by Select Comfort mattress
  • Rainfall showerhead
  • Portable fan
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Chef
  • Lever door handles
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Number of days between towel changes: 2
  • Number of days between bed sheet changes: 2
  • Mobile key entry
  • WiFi speed 25+ Mbps

Parking

Free long-term parking , Free valet parking , Free parking nearby

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:30 AM.

Magic Xcacel has a restaurant on site.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and facials.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 1
  • Outdoor treatment areas
  • Couples treatment rooms
  • Sports massage
  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Spa fee: USD 85 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 25 for adults and USD 18 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Laundry fee: USD 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at noon

Check-in time ends at 3:00 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests must provide a copy of their government-issued photo I.D. in advance

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are not in place

Contactless check-in is available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No elevators

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for USD 15.0 per night.

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Magic Xcacel Hotel
  • Magic Xcacel Tulum
  • Magic Xcacel Hotel Tulum

Hotel Reviews

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