10/10 Excellent
??
Traveled with family and small children
Apr 13, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
??
Stayed 2 nights in Mar 2023
Magic Xcacel
4.5 star property
Choose dates to view prices
Photo gallery for Magic Xcacel
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Pool
- Bar
- Breakfast available
- Spa
- Housekeeping
- Parking included
Explore the area
Avenida Balché, Mza 8 Lote 11 y 12, Tulum, QROO, 77776
- Xel-Há Park9 min drive
- Riviera Maya Golf Club10 min drive
- Akumal Beach14 min drive
- Cozumel, Quintana Roo (CZM-Cozumel Intl.)276 min drive
Room options
View all photos for Family Double Room
Family Double Room
- 377 sq ft
- Sleeps 4
- 2 King Beds
View all photos for Deluxe Room
Deluxe Room
- 377 sq ft
- Sleeps 3
- 1 King Bed
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About this property
Magic Xcacel
4.5-star Tulum hotel with private yards
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Magic Xcacel offers 6 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers with rainfall showerheads. In-room massages, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and facials.
Magic Xcacel features a full-service spa and an outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
This luxury hotel also offers spa services, tour/ticket assistance, and a garden. Complimentary uncovered valet parking is available on site.
Magic Xcacel has designated areas for smoking.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:30 AM.
Magic Xcacel has a restaurant on site.
Languages
English, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- Free offsite parking
- Beach shuttle (surcharge)
- Free extended parking on site
- Free secured, uncovered valet parking on site
- Wheelchair-accessible parking available
- Onsite parking includes off-street options
Food and drink
- Daily continental breakfast available 6:00 AM to 11:30 AM for a fee: USD 25 for adults and USD 18 for children
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Couples/private dining
- Snack bar/deli
Things to do
- Bicycle rentals
- Full-service spa
- Outdoor pool
Family friendly
- Babysitting (surcharge)
- Laundry facilities
- Outdoor pool
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Laundry facilities
- Limited-hour front desk
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Proposal/romance packages
- Tour and ticket assistance
- Wedding services
Outdoors
- Garden
- Outdoor entertainment area
- Outdoor furniture
Full-service spa
- Couples treatment rooms
- Deep-tissue massages
- Facials
- Hot stone massages
- In-room massages
- Manicures/pedicures
- Outdoor treatment areas
- Sports massages
- Treatment room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lever door handles
- No elevator
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Designated smoking areas
Room amenities
Bedroom
- Down comforter
- Egyptian cotton sheets
- Hypo-allergenic bedding
- Select Comfort mattress
Bathroom
- Hair dryer (on request)
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Food and drink
- Champagne service
- Chef service
- Free bottled water
More
- Individual decor
- Individual furnishings
- Mobile key entry
- Portable fan
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: noon; Check-in end time: 3:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Special check-in instructions
The front desk is open daily from 7:00 AM - 3:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are available for USD 15.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Spa fee: USD 85 per person, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: approximately USD 25 for adults and USD 18 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out fee: 50 percent of room rate (subject to availability)
- Crib (infant bed) fee: USD 15.0 per night
- Laundry fee: USD 45 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number 84300783
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Magic Xcacel Hotel
Magic Xcacel Tulum
Magic Xcacel Hotel Tulum
Magic Xcacel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 1 out of 2 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
8.0/10
Amenities
10/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Loreto Martin
Jan 10, 2023
Loreto Martin
Stayed 1 night in Jan 2023