Maya Tulum by G Hotels features a full-service spa and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.
Business-related amenities at this 3.5-star property consist of a meeting room and coworking spaces. This beach hotel also offers spa services, a terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in April 2022.
Maya Tulum by G Hotels has designated areas for smoking.
Maya Tulum by G Hotels offers 51 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Free self parking , Parking (limited spaces)
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Maya Tulum by G Hotels has a restaurant on site.
Maya Tulum Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at 11:00 AM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.
Noise-free rooms not guaranteed
Credit card pre-authorization
Pets cannot be left unattended
Contactless check-out is available
Pets allowed in specific rooms only
Debit cards not accepted
Staffed front desk
Children stay free - maximum age 4
Events/parties not allowed
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQ friendly
No elevators
Children stay free
Service animals not allowed
Number of children who can stay free - 2
Pool access available from 8:00 AM to 7:00 PM.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).