*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Motto by Hilton Tulum features 2 outdoor swimming pools and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.
This luxury hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. Guests can use the outdoor pool at a partner property. Onsite covered self parking is complimentary.
Motto by Hilton Tulum is a smoke-free property.
- Picnic area
- Couples/private dining
- Coworking spaces
- Coffee/tea in common areas
- Number of outdoor pools - 2
- Designer stores on site
- Front entrance ramp
- Shopping mall on site
- Registration desk height (inches) - 39
- Art gallery on site
- Registration desk height (centimeters) - 100
- Elevator
- Rooftop terrace
- Elevator door width (inches) - 59
- Fitness facilities
- Number of bars/lounges - 2
- Elevator door width (centimeters) - 150
- Number of poolside bars - 1
- Access to nearby outdoor pool
- 24-hour front desk
- Covered parking
- Secured parking
- Tours/ticket assistance
- Year Built - 2022
- Pool cabanas (surcharge)
- Free self parking
- Free WiFi
- Pool sun loungers
- Smoke-free property
- Number of coffee shops/cafes - 1
- Food and water bowls
- Safe-deposit box at front desk
- Spa services on site
- Luggage storage
- Bicycle parking available
- Breakfast available (surcharge)
- Number of restaurants - 2
- Concierge services
- Snack bar/deli
- Total number of rooms - 115
- No accessible shuttle
- Number of floors - 4
- Number of buildings/towers - 1
- Garden
- Outdoor entertainment area
- Outdoor furniture
- Number of accessible parking spaces 1
Family Friendly Amenities
- Number of outdoor pools - 2
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Free cribs/infant beds
Room Amenities
Motto by Hilton Tulum offers 115 air-conditioned accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads. This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
- Air conditioning
- Daily housekeeping
- Phone
- Hair dryer
- Desk
- Premium bedding
- Iron/ironing board (on request)
- Premium TV channels
- Wireless internet access
- Blackout drapes/curtains
- Shower only
- Hair dryer (on request)
- In-room safe (laptop compatible)
- Digital TV service
- Flat-panel TV
- Free WiFi
- Individually furnished
- Individually decorated
- TV size: 55
- TV size measurement: inch
- Rainfall showerhead
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Towels provided
- Bedsheets provided
- Number of beds 1
- Soap
- Shampoo
- Toilet paper
- Guidebooks or recommendations
- Restaurant dining guide
- Mini-fridge
- Closed captioned TV
- Visual fire alarm
- Number of days between towel changes: 2
- Number of days between bed sheet changes: 2
- Mobile key entry
- Tile flooring in room
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Motto by Hilton Tulum has 2 restaurants on site.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps.
- Hot stone massage
- Deep tissue massage
- Body treatments
- Body wraps
- Facial treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Wheelchairs available on site
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Assistive listening devices available
- Wheelchair-accessible van parking
- Braille or raised signage
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
Nearby Activities
2 outdoor swimming pools are on site along with a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snorkeling nearby
- Motor boating nearby
- Surfing/bodyboarding nearby
- Health or beauty spa nearby
- Personal motor watercraft nearby
- Ecotours nearby
- Boat tours nearby
- Segway rental/tour nearby
- Bicycle rentals on site
- Kayaking nearby
- Swimming nearby
- Scuba diving nearby
- Scooter/moped rentals nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Destination fee: USD 23.20 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
- Pet deposit: USD 300 per stay
- Pet fee: USD 55 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Service animals are allowed
Service animals are exempt from fees/restrictions
Cashless transactions are available
Pets cannot be left unattended
Contactless check-out is not available
Pets allowed in specific rooms only
Staffed front desk
Contactless check-in is not available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
LGBTQ friendly
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of USD 55 per pet, per day, plus a deposit of USD 300 per stay
- Dogs only
- 2 total (up to 22 lbs per pet)
- Pets cannot be left unattended
- Food and water bowls are available
- Specific rooms only, restrictions apply
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Motto By Tulum Mexico
- Motto by Hilton Tulum Hotel
- Motto by Hilton Tulum Tulum
- Motto by Hilton Tulum Hotel Tulum
Hotel Reviews
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