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Aparthotel

NHOA TULUM APARTHOTEL by Maya PM

4.0 star property

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Photo gallery for NHOA TULUM APARTHOTEL by Maya PM

Outdoor pool
Lobby sitting area
50-inch flat-screen TV with digital channels, streaming services
Exterior detail
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Free WiFi
  • Outdoor Space
$82
includes taxes & fees
Oct 30 - Oct 31

Explore the area

View in a map
Av Aldea Zama MZ 27,L 1, Col. Lulum Zama Tulum,, Tulum, QROO, 77760
  • Place, Tulum National Park
    ‪3 min drive‬
  • Place, Playa Paraiso
    ‪7 min drive‬
  • Place, Tulum Mayan Ruins
    ‪8 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪57 min drive‬

Room options

View all photos for Family Suite

Microwave, coffee/tea maker

Family Suite

  • 703 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Studio

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Deluxe Studio

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Deluxe Room

  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Studio

Panoramic Studio | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Panoramic Studio

  • 393 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room

Panoramic Room | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Panoramic Room

  • 349 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Suite

Elite Suite | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Elite Suite

  • 887 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Elite Studio

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Elite Studio

  • 470 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Panoramic Suite

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Comfort Double Room, 1 Bedroom

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Comfort Double Room, 1 Bedroom

  • Sleeps 4
  • 2 Queen Beds

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About this property

NHOA TULUM APARTHOTEL by Maya PM

4-star aparthotel in Zama
Along with an outdoor pool, this smoke-free aparthotel has a rooftop terrace and express check-in. Self parking is free. Additionally, express check-out and a picnic area are onsite. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a flat-screen TV with digital channels. Additional amenities include a rainfall shower, free bottled water, and a ceiling fan.
NHOA TULUM APARTHOTEL by Maya PM offers 34 air-conditioned accommodations with safes and complimentary bottled water. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 50-inch flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans.

Recreational amenities at the aparthotel include an outdoor pool.
NHOA TULUM APARTHOTEL by Maya PM features an outdoor pool, a rooftop terrace, and a picnic area. This Tulum aparthotel also offers express check-in, express check-out, and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.

NHOA TULUM APARTHOTEL by Maya PM is a smoke-free property.

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Onsite parking includes off-street options

Family friendly

  • Free crib

Food and drink

  • Coffee/tea maker
  • Microwave

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

Outdoor areas

  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (28 inch wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • Free bottled water
  • Iron/ironing board
  • Safe
  • Virtual front desk

Location highlights

  • In a village
  • In the city center
  • Near a health/beauty spa
  • Near the airport
  • Near the sea

Things to do

  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets

General

  • 34 units
  • Connecting units available

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Nhoa Tulum By Maya Pm Tulum
NHOA TULUM APARTHOTEL by Maya PM Tulum
NHOA TULUM APARTHOTEL by Maya PM Aparthotel
NHOA TULUM APARTHOTEL by Maya PM Aparthotel Tulum

NHOA TULUM APARTHOTEL by Maya PM Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 28 out of 40 reviews
Rating 8 - Good. 7 out of 40 reviews
Rating 6 - Okay. 3 out of 40 reviews
Rating 4 - Poor. 2 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

9.6/10

Cleanliness

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rebeca

Stayed 2 nights in Jun 2025

8/10 Good

Rebeca

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Family Vacation

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Angele, frederick

Traveled with partner
Liked: Amenities, property conditions & facilities
We spent 4 days at this hotel and not once our room was cleaned, I even sent them a message requesting that the room be cleaned a, new sheet and towels, surprisingly they stopped communicating until we checked out of the room on day 4.
Stayed 4 nights in Feb 2025

10/10 Excellent

ana

Traveled with family
Liked: Cleanliness, room comfort
Todo muy bien agusto y limpio un departamente muy bonito y comodo con todo lo neseario. La alberca hermosa y muh tranquila la area
Stayed 2 nights in Feb 2025

10/10 Excellent

Lynn

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay at NHOA aparthotel in February. If you book through Expedia, please note you’ll need to reach out directly to NHOA as Expedia does not share guest contacts and the check in process is remote. Once you are in touch directly, Karla was very responsive and it’s very easy to get in and out. The area and the building are both gated with a security guard so it feels very safe. You’re also close to the main road with various resto and café options. Keep an eye out for the entrance as the sign outside is for the larger collection of buildings. The room itself is beautifully appointed and very new and clean, with a small patio (or balcony). The beds were comfy and extra beach towels were provided. My 8 year old enjoyed the pool a lot and the gym looked nice though we didn’t use it. It was generally very quiet but the jack and jill door between the units is not well sound proofed so we did hear some rather private noises from our neighbours! The other thing is that Expedia advertises this as including breakfast which is not even an option! My advice is to book directly with the accommodations as this happened with numerous Expedia bookings on our Mexico trip. I recommend a stay at NHOA!
Stayed 3 nights in Feb 2025

10/10 Excellent

JOSEPH

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
this place was great. easy access, lot of pre arrival communication. they also have bicycles for guests to use at no charge. would stay again. price per night was excellent. no pressure, nobody in your face but always someone around to help or answer question. although it is a condominium they have a restaurant that servers breakfast / brunch. 0800 tp 1400
Stayed 4 nights in Jan 2025

10/10 Excellent

Courtney

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Love this stay extended it the whole week! Beautiful space in a prime location
Stayed 1 night in Jan 2025

10/10 Excellent

Courtney

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This property was not only beautiful but extremely convenient for a location. Close enough to the beach and the city, a perfect medium. Bike to the ruins or into the city. Taxi to the beach and they are all easily accessible. The gym and rooftop are beautiful and peaceful. The private pool I had was so nice I can’t wait to come back. They even provide bikes for you to use it’s perfect.
Stayed 5 nights in Jan 2025

8/10 Good

Ramiro

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Mija

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Bhavin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice property and very close to gas station, money exchange, convenience stores, taxi stand, bike and scooter rentals and a few good restaurants. A mile walk to downtown area restaurants and shopping. Property is on a quiet street and just a few meters off the busy road. There are no street lights but felt safe to walk even past 10 at night.
Stayed 6 nights in Dec 2024

8/10 Good

Viridiana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Shower didn’t have pressure.
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Alejandro

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
brand new building with a nice pool close to everything in a gated community.
Stayed 2 nights in Nov 2024

8/10 Good

Valerie Maria

Traveled with partner
Liked: Amenities, property conditions & facilities
Loved our stay
Stayed 4 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Todo hermoso!! El único problema fue la comunicación con el anfitrión, le Envié dos whatts que no contestó, nunca tuvimos el wifi
Stayed 2 nights in Jul 2025

10/10 Excellent

Dimitris

Liked: Cleanliness, room comfort
Excelente!!!
Stayed 1 night in Mar 2025

10/10 Excellent

luz amelia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Una opción excelente, el personal muy amable, instalaciones muy limpias, seguras, tranquilas, fué una estancia muy agradable, super recomendable, los alimentos muy sabrosos, en general excelente
Stayed 6 nights in Mar 2025

10/10 Excellent

RAFAEL ALEJANDRO

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Billy

Liked: Cleanliness, property conditions & facilities
Buen edificio solo que en departamento en donde me quede no está marcado y las instrucciones de acceso no estaban claras y además el último día cortaron la luz sin avisar y el edificio se quedó sin agua así que no pude usar ni la regadera ni el wc.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lizbeth

Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, property conditions & facilities
Es un lugar hermoso, tranquilo y Alex el encargado del loby muy amable.
Stayed 1 night in Jan 2025