*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available on request) is offered to guests. This Tulum hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge).
Naala Tulum has designated areas for smoking.
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Number of outdoor pools - 1
- Elevator
- Number of restaurants - 1
- Number of bars/lounges - 1
- Concierge services
- Snack bar/deli
- Designated smoking areas
- 24-hour front desk
- Banquet hall
- Tours/ticket assistance
- Total number of rooms - 95
- Accessible airport shuttle
- Free WiFi
- Self parking (surcharge)
- Pool sun loungers
- Airport transportation (surcharge)
- Garden
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Snack bar/deli
Room Amenities
Naala Tulum offers 95 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 40-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and ceiling fans. Housekeeping is provided daily.
- Air conditioning
- Television
- Minibar
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Ceiling fan
- Desk
- Wireless internet access
- Blackout drapes/curtains
- Slippers
- Shower only
- Digital TV service
- Flat-panel TV
- Free WiFi
- Down comforter
- TV size: 40
- TV size measurement: inch
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Netflix
- Number of beds 2
- Soap
- Shampoo
- Toilet paper
- Window screens
- Streaming services
- Laptop-friendly workspace
- Wardrobe or closet
- Toothbrush and toothpaste not available
Parking
Self parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Naala Tulum has a restaurant on site.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Well-lit path to entrance
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cleaning fee: USD 1.55 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 6)
- Self parking fee: USD 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.
Noise-free rooms not guaranteed
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Food service has been amended for enhanced safety
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Debit cards
Gap period enforced between guest stays - 48 hours
Children and extra beds
- Children are welcome.
Pet Policy
- No pets or service animals allowed
We should mention
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Hotel Names
- Naala Tulum Hotel
- Naala Tulum Tulum
- Naala Tulum Hotel Tulum
Hotel Reviews
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