Beginning of main content

Pool View King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$222* Per night/room Apr 4 - Apr 5

Beachfront Lower King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Rooftop Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Beachfront Rooftop

Bed Count 1 King Bed Maximum Occupancy 2 Max

Beachfront Upper King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Partial Ocean View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. At Nerea Tulum, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and snorkeling.

Guests can enjoy a complimentary breakfast each morning. The hotel offers a restaurant and a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers an outdoor pool, a spa tub, and a terrace. Onsite uncovered self parking is complimentary.

Nerea Tulum is a smoke-free property.

  • Clubhouse
  • Lazy river
  • Daily
  • Couples/private dining
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Locally-owned & organized tours & activities
  • Number of poolside bars - 1
  • Full-service spa
  • Locally-sourced food on site (80% or more)
  • Free beach club on site
  • 24-hour front desk
  • Beach umbrellas
  • Free breakfast
  • Spa treatment room(s)
  • Uncovered parking
  • Secured parking
  • Vegan menu options available
  • Tours/ticket assistance
  • Vegetarian menu options available
  • Free self parking
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Free cooked-to-order breakfast
  • Number of restaurants - 1
  • Dock
  • Concierge services
  • Snack bar/deli
  • Pool umbrellas
  • Beach towels
  • Total number of rooms - 22
  • Golf clubs (equipment)
  • Outdoor furniture

Room Amenities

Nerea Tulum offers 22 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies. Pillowtop beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Tulum hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include espresso makers and safes. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Espresso maker
  • Desk
  • Premium bedding
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • In-room massage available
  • Digital TV service
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • TV size: 50
  • TV size measurement: inch
  • Furnished balcony
  • Free international calls
  • Minibar (stocked, free items)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Smart TV
  • Netflix
  • Soap
  • Shampoo
  • Toilet paper
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Streaming services
  • Lever door handles
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Number of days between bed sheet changes: 3
  • Desk chair
  • WiFi speed 50+ Mbps

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:00 AM.

Nerea Tulum has a restaurant on site.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 1
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Handrails in stairways

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a lazy river.

Guests under 6 years old are not allowed in the swimming pool or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Free bicycles on site
  • Surfing/bodyboarding on site
  • Canoe on site
  • Kayaking on site
  • Fishing nearby
  • Ziplining nearby
  • Beach yoga on site
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Swimming nearby
  • Water sports equipment
  • Scooter/moped rentals nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at anytime

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Guest will receive an email before arrival 24 hours

LGBTQ friendly

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No cribs (infant beds) available

Guests will receive an email with special check-in instructions

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children 5 and younger are not allowed at this property. All guests older than 5 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

The seasonal pool will be open from January to December.

Pool access available from 8:00 AM to 10:00 PM.

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children 5 years old and younger are not permitted at this property.

Only registered guests are allowed in the guestrooms.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?