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Nuée Hotel & Beach Club

2.0 star property

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Photo gallery for Nuée Hotel & Beach Club

Comfort Double Room | Free WiFi, bed sheets
Family Quadruple Room | Free WiFi, bed sheets
Comfort Double Room | Free WiFi, bed sheets
Outdoor pool
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

Map
C. 2 Pte., Tulum, QROO, 77780
  • Tulum National Park
    ‪2 min drive‬
  • Tulum Mayan Ruins
    ‪5 min drive‬
  • Playa Paraiso
    ‪18 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪45 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Free WiFi, bed sheets

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Free WiFi, bed sheets

Comfort Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Free WiFi, bed sheets

Family Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property entrance

La Tulumeña

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
4.5 out of 5, Wonderful, (113)
The price is $70
per night
$88 total
includes taxes & fees
Apr 15 - Apr 16
La Tulumeña

About this property

Nuée Hotel & Beach Club

Hotel in Tulum City Center
Along with an outdoor pool, this hotel has concierge services and free WiFi in public areas. Housekeeping is available on request.
Nuée Hotel & Beach Club offers 24 accommodations with air conditioning. 40-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads. This Tulum hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Nuée Hotel & Beach Club features an outdoor pool and concierge services. Wireless Internet access is complimentary.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Dining table
  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:30 AM - 5:00 PM
Front desk staffed during limited hours

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited

We should mention

This property does not have elevators

Property is also known as

Nuée Hotel & Beach Club Hotel
Nuée Hotel & Beach Club Tulum
Nuée Hotel & Beach Club Hotel Tulum

Nuée Hotel & Beach Club Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 35 out of 68 reviews
Rating 8 - Good. 13 out of 68 reviews
Rating 6 - Okay. 6 out of 68 reviews
Rating 4 - Poor. 4 out of 68 reviews
Rating 2 - Terrible. 10 out of 68 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Nallely, Puerto Morelos

Liked: Staff & service
Stayed 3 nights in Dec 2024

4/10 Poor

Lionel Juste

Disliked: Staff & service, property conditions & facilities
Not a hotel
The room condition is not good. No tiles, cement flooring, cement sink and toilet. Shouldn’t be called a hotel. Wifi stops all the time and no front desk to help. No water for a full day. Couldn’t brush my mouth nor take a bath. Couldn’t flush the toilet and when asked, they said they can do nothing
Stayed 2 nights in Dec 2024

2/10 Terrible

Stas

Disliked: Cleanliness, staff & service
I just said a whole bunch it seems to have disappeared. I will call to explain what happened the truth is they said I had an attitude problem because the door was consistently not opening for me or them. Also there was no hot water in the shower and no hot tub that was hot or ready. I was directed to more than one tub. None of them would be considered a hot tub. The water was simply not even available this morning and they were Sort of nice but mostly not able to take care of things as they went. It was over three hours before I was able to get into a warm tub and my shower only worked later and when it did work, it turned off very quickly
Stayed 7 nights in Nov 2024

8/10 Good

David, Rio de Janeiro

Traveled with group
Liked: Amenities
Staff was friendly. Spacious room but very humid inside. The bedsheets felt like they were damp.
Stayed 1 night in Nov 2024

10/10 Excellent

Pedro, Halifax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel. Well located, clean, spacious rooms and a nice rooftop. Just make sure someone will be there at your arrival. Late afternoon/night most probably no staff will be at tge property.
Stayed 3 nights in Jun 2024

4/10 Poor

Patricia

No había agua, el cuarto está en obra gris y cuando salimos no había nadie no pudimos hacer el chek out por que no habia nadie
Stayed 1 night in Dec 2024

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito lugar y acogedor
Stayed 4 nights in Nov 2024

10/10 Excellent

Marian

Stayed 2 nights in Dec 2024

10/10 Excellent

Marian

Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Stayed 1 night in Nov 2024

4/10 Poor

Carla Yukiko

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Julian Martin

Stayed 1 night in Oct 2024

8/10 Good

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Julio

Disliked: Staff & service
El primer pasillo cuando llueve se inunda para poder entrar a tu habitación y servicio pésimo además de que no hay quien de una toalla
Stayed 1 night in Nov 2024

2/10 Terrible

Aldona

Stayed 1 night in Oct 2024

2/10 Terrible

alejandro

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No la ofrezcan mala en toda y frente a un mens club de pueblo y la zona insegura
Stayed 3 nights in Oct 2024

10/10 Excellent

Gusa

Stayed 1 night in Sep 2024

10/10 Excellent

Edubiel

Liked: Cleanliness, staff & service, property conditions & facilities
Esta muy limpio todo y su personal es amable
Stayed 1 night in Nov 2024

8/10 Good

Juan David

Traveled with family
Liked: Staff & service, amenities
Stayed 1 night in Nov 2024

8/10 Good

Juan David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con mucho potencial, excelente ubicación a dos pasos de todo, habitaciones amplias y camas muy cómodas. Repetimos!
Stayed 1 night in Nov 2024

10/10 Excellent

Benny

Liked: Cleanliness
Todo bien
Stayed 1 night in Oct 2024

2/10 Terrible

Andrea

No contestan el telefono
Stayed 1 night in Oct 2024

10/10 Excellent

Héctor

Stayed 1 night in Sep 2024

6/10 Okay

Fernando

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Tiene algunos deterioros la habitación y no nos dieron más papel de baño
Stayed 2 nights in Oct 2024