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Deluxe Studio, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$114* Per night/room Jan 28 - Jan 29

Luxury Apartment, 3 Bedrooms, Kitchen, Garden View

Bed Count 2 King Beds Maximum Occupancy 8 Max

Deluxe Suite, 1 Bedroom, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Apartment, 2 Bedrooms, Kitchen, Garden View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Ophelia Tulum Hotel features a waterslide and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a 24-hour health club, a terrace, and tour/ticket assistance. Complimentary uncovered self parking is available on site.

Ophelia Tulum Hotel has designated areas for smoking.

  • Waterslide
  • Couples/private dining
  • Private picnics
  • Coffee/tea in common areas
  • Number of outdoor pools - 1
  • Water dispenser
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • 24-hour front desk
  • Turkish bath/Hammam
  • Uncovered parking
  • Secured parking
  • Tours/ticket assistance
  • Free pool cabanas
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Number of coffee shops/cafes - 1
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Designated smoking areas
  • Pool umbrellas
  • Laundry facilities
  • Total number of rooms - 165
  • 24-hour fitness facilities
  • Wedding services
  • Garden
  • Multilingual staff
  • 24-hour pool access
  • 24-hour health club

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Room Amenities

Ophelia Tulum Hotel offers 165 air-conditioned accommodations with laptop-compatible safes and designer toiletries. Beds feature premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include irons/ironing boards and ceiling fans. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Ceiling fan
  • Room service (24 hours)
  • Designer toiletries
  • Premium bedding
  • Soundproofed rooms
  • Turndown service
  • Wireless internet access
  • In-room massage available
  • Shower only
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • TV size 55
  • TV size measurement inch
  • Rainfall showerhead
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Champagne service
  • Cleaning supplies
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Paper towels
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • WiFi speed 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Ophelia - This restaurant overlooks the pool. Guests can enjoy drinks at the bar.

Italian - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Mud bath in spa
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Thai massage
  • Sports massage
  • Detoxification wrap
  • Massages

Nearby Activities

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Bicycle rentals on site

Hotel Policies

Payment types

Fees

Optional extras

  • Breakfast fee: between USD 25 and USD 50 for adults, USD 25 and USD 50 for children (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

LGBTQ friendly

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed

We should mention

24-hour pool access

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • Ophelia Tulum Hotel Hotel
  • Ophelia Tulum Hotel Tulum
  • Ophelia Tulum Hotel Hotel Tulum

Hotel Reviews

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