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Otonomus Tulum

4.5 star property

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Photo gallery for Otonomus Tulum

Outdoor pool
Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View | Terrace/patio
Front of property
Front of property
Deluxe Apartment, 2 Bedrooms, Balcony, Pool View | Free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Dryer
  • Washer
  • Kitchen
  • Spa

Explore the area

Map
Calle 71 sur mz 699 L1 004, Tulum, QROO, 77765
  • Tulum Beach
    ‪12 min walk‬
  • Tulum Mayan Ruins
    ‪12 min drive‬
  • Playa Paraiso
    ‪19 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪47 min drive‬

Room options

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

Free WiFi, bed sheets

Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

  • 699.7 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Studio, Private Pool, Pool View

Studio, Private Pool, Pool View | Free WiFi, bed sheets

Studio, Private Pool, Pool View

  • 505.9 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Balcony

Free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Balcony

  • 699.7 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

Free WiFi, bed sheets

Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

  • 699.7 sq ft
  • Valley view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Comfort Studio, Balcony

Free WiFi, bed sheets

Comfort Studio, Balcony

  • 505.9 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, Valley View

Free WiFi, bed sheets

Deluxe Studio, Valley View

  • 505.9 sq ft
  • Studio
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Private Pool, Pool View

Free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Private Pool, Pool View

  • 699.7 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

Free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

  • 958.0 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

Free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

  • 958.0 sq ft
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Studio, Private Pool, Sea View

Free WiFi, bed sheets

Deluxe Studio, Private Pool, Sea View

  • 505.9 sq ft
  • Studio
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View | Free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

  • 958.0 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

Free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

  • 958.0 sq ft
  • Valley view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

Similar properties

Exterior

Naala Tulum

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (530)
The price is $88
per night
$112 total
includes taxes & fees
May 20 - May 21
Naala Tulum

About this property

Otonomus Tulum

4-star Tulum aparthotel close to Tulum Beach
Along with an outdoor pool, this smoke-free aparthotel has spa services and concierge services. WiFi in public areas is free. Additionally, laundry facilities and tour/ticket assistance are onsite. Each apartment features free WiFi and a washer/dryer, plus a kitchen with a refrigerator and a stovetop. A furnished balcony, a dining area, and in-room massages are among the other amenities available to guests. Housekeeping is available on request.
Otonomus Tulum offers 48 air-conditioned accommodations with washers/dryers. Rooms open to furnished balconies. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils.

Bathrooms include showers. This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Otonomus Tulum features an outdoor pool, spa services, and a terrace. Public areas are equipped with complimentary wireless Internet access. This Tulum aparthotel also offers tour/ticket assistance, concierge services, and laundry facilities.

Otonomus Tulum is a smoke-free property.

Languages

English, Spanish

Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Wheelchair-accessible parking and van parking available

Kitchen

  • Cookware, dishware, and utensils
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Outdoor areas

  • Furnished balcony
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: USD 100 per pet per stay
  • Service animals exempt from fees
  • One-time cleaning fee: USD 50

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Guidebooks
  • Housekeeping (on request)
  • Limited-hour front desk
  • Meal delivery service
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 48 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 0 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Otonomus Tulum Tulum
Otonomus Tulum Aparthotel
Otonomus Tulum Aparthotel Tulum

Otonomus Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 33 out of 43 reviews
Rating 8 - Good. 4 out of 43 reviews
Rating 6 - Okay. 2 out of 43 reviews
Rating 4 - Poor. 2 out of 43 reviews
Rating 2 - Terrible. 2 out of 43 reviews

9.2/10

Cleanliness

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Mostafa

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The biggest problem was the lack of hot water. Also, the reception staff spoke no English, making communication very difficult. But the room was very quiet and has many features like a kitchen, washing machine, enough chairs, private tiny pool.
Stayed 1 night in Apr 2025

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and accommodating receptionist. No daily housekeeping, extra charge for housekeeping services. Amazing view at the rooftop of the hotel. Very clean and well maintained. My fiancé and I got a room with a pool. We enjoyed our stay.
Stayed 7 nights in Apr 2025

10/10 Excellent

Delbert Lamar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was Great and far exceeded expection the pictures that we saw online do this place no justice....Dinisio was AWESOME...He took care of Everything that we needed...Everything that we asked for he provided...He made us feel like we were the only Guests on Property which was Amazing....Entire hotel was new and modern and the private pool was a big plus..Scooter and 4 wheeler rental on property was great and at a cheap price. Also airport pickup and drop off was set us directly with the hotel which was super convenient.The only complaints that I have was there was a washer.. But no dryer in our unit...and no microwave...Outside of that....PERFECT....I HIGHLY RECOMMEND this place....It was so enjoyable that we extended one additional day. Very Quiet...Very Safe just minutes away from everything .
Stayed 6 nights in Apr 2025

10/10 Excellent

julia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very modern and new. Our room was very spacious and comfortable. Balcony pool was great on a very hot and humid day. We were saddened by the properties perimeter as there was a lot of construction debris from what appears to have been thrown off the building during construction.
Stayed 2 nights in Apr 2025

8/10 Good

Sobeyda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a great modern hotel without the big price tag. Also continently located away from traffic and noise. It’s a 7 min drive to the beach front restaurants. Other than the lack of service, I.e. daily cleaning/ turning the rooms, it was a great experience. We’ll be back and stay there again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay and still cant get over the jungle view the sunset and ocean view with the sunrise. I recommend highly to get away and recoupe your thoughts.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The staff very attentive and friendly
Stayed 6 nights in Apr 2025

10/10 Excellent

Rodolfo, edmonton

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would highly recommended this property
Stayed 1 night in Apr 2025

10/10 Excellent

Jessy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about this hotel! Clean rooms, friendly staff, and a nice atmosphere. Great for a family trip, friends trip.. The pool was clean and we enjoyed the sun. Recommended for families and friends vacation trip. Will go again very soon.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark, Sahel Alma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property look amazing, super clean & fresh Location is perfect, with easy access and close to local attractions and restaurants The room was spotless, beautifully decorated and very comfortable Had the Studio with a private pool on the roof top, OMG the experience especially on the sunset I would definitely stay here again and highly recommend it to anyone looking for a great place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Antoine

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Property, amazing service highly recommended.
Stayed 1 night in Apr 2025

10/10 Excellent

Lilian

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property, so clean and modern. Within walking distance to all shops and beach. Highly recommended
Stayed 1 night in Mar 2025

10/10 Excellent

Erica, Las Vegas

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel staff is wonderful! We especially enjoyed having the small pool attached to our room! Looking forward to staying again in the near future!
Stayed 1 night in Apr 2025

10/10 Excellent

Mohamad

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super clean property. Close to beach and close to restaurants. Everything is brand new, one of the best new hotels in Tulum. Highly recommend
Stayed 1 night in Mar 2025

10/10 Excellent

arianna

Liked: Cleanliness, property conditions & facilities
I absolutely loved my stay at Otonomus! From the moment I walked in, everyone was so warm and welcoming, making me feel right at home. The staff was beyond friendly and always ready to help with a smile. My room was super cozy, spotless, and had such a nice vibe—like a little home away from home. Everything about this place just felt so inviting and special. I’d definitely stay here again and totally recommend it to anyone looking for a great place to relax!
Stayed 1 night in Apr 2025

10/10 Excellent

Martina

Liked: Cleanliness, property conditions & facilities
Lovely boutique property just about 7 minutes off the main road. The staff is warm, hands-on, and always ready to help with a smile ... you really feel taken care of here.

10/10 Excellent

Giuliana

Liked: Cleanliness, property conditions & facilities
I had an amazing stay here! The staff were very attentive and the rooms were clean and comfortable. I highly recommend this hotel for anyone visiting Tulum!
Stayed 1 night in Mar 2025

10/10 Excellent

Jude

Liked: Cleanliness, amenities, property conditions & facilities
I had such a wonderful experience at Otonomus in Tulum. The scenery is absolutely breathtaking — surrounded by lush jungle, it’s incredibly peaceful, calm, and quiet, making it the perfect escape from the noise of everyday life. Everything was so clean and beautifully maintained, and the staff were very friendly, helpful, and welcoming. You can really feel the care that goes into this place. I loved every moment of my stay and can’t wait to come back!
Stayed 1 night in Mar 2025

10/10 Excellent

patrick, las vegas

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
It was so peaceful and relaxing state, I truly love the location and all the staff over there highly recommenders
Stayed 1 night in Mar 2025

10/10 Excellent

khalil

Liked: Cleanliness, property conditions & facilities
New and beautiful … Staff was amazing 🙏
Stayed 1 night in Mar 2025

10/10 Excellent

Jherus

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This aparthotel is absolutely beautiful! We stayed in a 1 bedroom with private rooftop pool and sea view and we were not disappointed. My children used our private pool and the property pool everyday. It was nice coming back to a place big enough for a family of four. We had a balcony to just sit and relax on which was separate from the beautiful rooftop balcony that had our private pool! It is a fairly new property, so it was extremely clean and well-kept. It was also nice to have the front desk responding to our needs so quickly. The 3 staff we encountered were all very nice and helpful. Just a heads up though — although it is not a far walk from the beach/hotel zone, there are no sidewalks to walk on the narrow road, making it a not-so-safe walk. We ended up taking a taxi everywhere, which quickly added up as they are quite expensive. All in all, we would definitely stay here again and have already recommended it to our friends!
Stayed 3 nights in Mar 2025

10/10 Excellent

jana

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I had to stay for one night in Tulum before heading to Cancun, so I gave Otonomus Tulum at try. I simply loved everything about this place especially that it gives Tulum vibe with a modern touch. The unit is spacious, clean, and had everything I needed. The concierge was super friendly and helpful; he even helped me book my transportation the next day to Cancun. Highly recommended!
Stayed 1 night in Mar 2025

10/10 Excellent

Hendrik Gerard

Liked: Cleanliness, amenities, property conditions & facilities
I carefully read earlier reviews of this property before booking. Upon check-in I discussed previous issues with the friendly staff. Basically all of the issues were non-existent or resolved. This place is brand new and clean. There was Koh a single bug in the room and if ever I needed something the staff was there to provide it for me. The room has everything including a fully equipped kitchen. The location is ideal. It is a short walk to beautiful beaches. So you have the perks of spending you entire day there, while you stay at a much more affordable and comfortable hotel. I would highly recommend staying here.
Stayed 5 nights in Mar 2025

10/10 Excellent

kamel

Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly and the place is extra cleaning. A perfect place to escape the hustle and bustle. The hotel has a jungle vibes and you can jog to the beach. Highly recommended.
Stayed 1 night in Mar 2025

10/10 Excellent

dana

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Otonomus Tulum. The aparthotel is new and modern and tastefully decorated. We had our own private lounge pool, which was perfect to hop in for morning stretching or just to cool off. The main pool was awesome. We had it to ourselves most days/night. It's long and great for laps but also has a shalow end perfect for sitting around. They offer free bikes, and scooters and atv rentals...although we choose to walk...its 15min to the beach zone, which was perfect for us. The hotel personnel are super friendly and helpful and quick to respond. They helped us arrange our transport from the airport, and allowed us a late check out and a spot to store our bags as we had a late flight back. We would definitely stay here again any time we are in tulum.
Stayed 7 nights in Feb 2025