Playa Esperanza Hotel Tulum

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Playa Esperanza Hotel Tulum

Cabin, 1 King Bed, Balcony, Sea Facing | In-room safe, bed sheets
Cabin, 1 King Bed, Balcony, Sea Facing | Bathroom
Exterior
Cabin, Sea View, Ground Floor | In-room safe, bed sheets
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Carretera Tulum, Boca Paila km 2.5, Tulum, QROO, 77780
  • Las Palmas Public Beach
    5 min walk
  • El Paraiso Hotel Tulum
    1 min walk
  • Tulum Bus Terminal
    8 min drive
  • Tulum, Quintana Roo (TUY)
    19 min drive

Room options

Romantic Cabin, Terrace, Sea View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Cabin, Ensuite, Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Cabin, 1 King Bed, Balcony, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Basic Cabin, Sea Facing

  • Sleeps 2
  • 1 Queen Bed

Cabin, Sea View, Ground Floor

  • Sea view
  • Sleeps 2
  • 1 King Bed

Cabin, Sea View, Poolside

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Cabin, 1 Queen Bed, Garden View

  • Sleeps 2
  • 1 Queen Bed

Cabin, 1 King Bed, Balcony, Sea Facing

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Cabin, 1 Queen Bed, Partial Sea View

  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

Cabin, Sea View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Cabin, Sea View, Ground Floor

  • Sea view
  • Sleeps 2
  • 1 King Bed

Cabin, 1 Queen Bed, Balcony

  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

Cabin, Garden View

  • Sleeps 2
  • 1 Queen Bed

Cabin, 1 King Bed, Balcony, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Playa Esperanza Hotel Tulum

4-star hotel in Zona Hotelera
When you stay at this beach hotel you can enjoy complimentary cabanas and free beach club on site.
Playa Esperanza Hotel Tulum offers 14 accommodations with safes and complimentary bottled water. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers an outdoor pool, spa services, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Playa Esperanza Hotel Tulum has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 9:00 AM and noon.
Playa Esperanza Hotel Tulum has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A restaurant

Things to do

  • Bicycle rentals
  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Free beach cabanas
  • On the beach

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

Food and drink

  • Free bottled water

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Playa Esperanza Tulum Tulum
Playa Esperanza Hotel Tulum Hotel
Playa Esperanza Hotel Tulum Tulum
Playa Esperanza Hotel Tulum Hotel Tulum

Playa Esperanza Hotel Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 33 out of 45 reviews" "
Rating 8 - Good. 7 out of 45 reviews" "
Rating 6 - Okay. 4 out of 45 reviews" "
Rating 4 - Poor. 1 out of 45 reviews" "
Rating 2 - Terrible. 0 out of 45 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Stayed 3 nights in Aug 2024

10/10 Excellent

Nithya

Traveled with group
Liked: Cleanliness, staff & service
Playa Esperanza have my Heart. It is a beautiful place located in the jungle and beach and it was very quiet and loved every minute staying in the nature. Host were too friendly, kind, helpful and very understanding. I highly recommend this place to get away from all your worries and enjoy your stay with nature.
Stayed 1 night in Aug 2024

8/10 Good

Rider

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Liliana

Traveled with partner
Liked: Cleanliness, staff & service
Playa Esperanza is the perfect place to unwind, it’s super ideal for a couples getaway or honeymoon. All the staff is super nice and helpful. The only downside for me, it’s that not all of their rooms have AC, they’re an eco friendly hotel and there is no fridge, iron or hair dryer, and they shut the power for a couple of hours as they are running on generators. But I love that they care about the environment!
Stayed 3 nights in Aug 2024

10/10 Excellent

Alondra

Stayed 2 nights in Jul 2024

10/10 Excellent

Roy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Maria Felix room and it has maybe the best view. The receptionist, staff, and servers were on top of it and know how to truly treat their customers.
Stayed 3 nights in May 2024

10/10 Excellent

Robin

Stayed 4 nights in Apr 2024

10/10 Excellent

Kenard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about it !!
Stayed 5 nights in Apr 2024

10/10 Excellent

Navneet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Playa Esperanza provided exactly what we wanted
What a wonderful trip! Playa Esperanza and its amazing and friendly staff helped to make our trip an unforgettable experience. Oh, and the Caribbean located just 50-feet from our cabana might have helped as well. The resort, location, and overall vibe were just perfect and we can't wait to go back.
Stayed 8 nights in Mar 2024

10/10 Excellent

Mary Beebe

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!!! I continue to return multiple times a year!
Stayed 3 nights in Jan 2024

10/10 Excellent

Charlotte

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Rana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

krystle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
second time staying here and it was a pleasure. friendly kind staff and beautiful views
Stayed 2 nights in Dec 2023

6/10 Okay

Charessa

Traveled with group
Liked: Staff & service, property conditions & facilities
First I’d like to say that the staff was VERY nice, friendly , and accommodating. We felt welcomed and our requests were met. I will say if you’re looking for a true outdoorsy experience with nature, then this is the place. We stayed in the Celia Cruz room and it was interesting to say the least. The room was prettt small especially with our luggage but the view and distance to ocean was worth it! Each day we were welcomed with a surprise “poop” on the floor and during our first stay, the toilet stopped working, so as mentioned it was an interesting stay but we made the best of it for 4 days. One thing that isnt mentioned and caught us by surprise is that ou do have to pay to enter the hotel zone because the hotel is on a national park. The fee is $3 daily (if you leave the area) otherwise you pay one time and they give you a wristband. For convenience RENT A CAR we learned the hard way and walked every where or took a taxi which can quickly add up. Having a car makes it easier for you to visit the centre and other nearby places because the taxi prices are pretty high. All in all I’d rate my experience a 7 out of 10 for the reason. The best part aside from the views, would be the restaurants!! Soooo many delicious options to choose from! If you’re still reading and wondering if you should go, go for it! It’s the perfect place to reset your mind
Stayed 3 nights in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great service and staff! The beach to the hotel is amazing! Highly recommend
Stayed 2 nights in Nov 2023

6/10 Okay

Latasha

Traveled with group
Liked: Cleanliness, staff & service
The property has a very outdoor cabin feel to it it was decent but not luxury. Its good for a person who likes more of the nature feeling. I personally prefer luxury with a hint of the natural feeling but it was okay.
Stayed 3 nights in Nov 2023

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Grisel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increible hotel
Ame este hotel... Nuestra estacion fue simplemente espectacular... Las habitaciones son super romanticas y tienen un contacto tan tan especial con la naturaleza. De verdad que es un lugar espectacular. Eso si para entrar consideren que les van a cobrar el brazalete porque esta dentro del parque nacional de Tulum y hay guardia nacional y NOOO dejan meter nada de botellas de plastico asi que si llevas te las van a tirar. A pesar de que hay que pagar un brazalete cada dia vale totalmente la pena es una joya de hotel.
Stayed 1 night in May 2024

10/10 Excellent

Jimmy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 de 10 en todos los aspectos
Stayed 1 night in Aug 2024

10/10 Excellent

Jimmy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosa vistas al mar, tu cabaña a tan solo unos metros de la playa, personal atento y siempre al tanto de lo que necesites. La habitación con todas las comodidades para el descanso óptimo. Piscina pequeña pero refrescante con espectaculares vistas
Stayed 2 nights in Aug 2024

10/10 Excellent

ABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente
Stayed 2 nights in Jun 2024

10/10 Excellent

Elin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2024