When you stay at this beach hotel you can enjoy complimentary cabanas and free beach club on site.
Playa Esperanza Hotel Tulum offers 14 accommodations with safes and complimentary bottled water. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers an outdoor pool, spa services, and tour/ticket assistance. Onsite uncovered self parking is complimentary.
Playa Esperanza Hotel Tulum has designated areas for smoking.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 9:00 AM and noon.
Playa Esperanza Hotel Tulum has a restaurant on site.
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Food and drink
Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
A restaurant
Things to do
Bicycle rentals
Free beach club
Outdoor pool
Family friendly
Outdoor pool
Conveniences
Limited-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Beach towels
Free beach cabanas
On the beach
Spa
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Stair-free path to entrance
More
Designated smoking areas
Mosquito nets
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Food and drink
Free bottled water
More
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Noise-free guestrooms cannot be guaranteed
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Playa Esperanza Tulum Tulum
Playa Esperanza Hotel Tulum Hotel
Playa Esperanza Hotel Tulum Tulum
Playa Esperanza Hotel Tulum Hotel Tulum
Playa Esperanza Hotel Tulum Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 33 out of 45 reviews" "
10 - Excellent
33
Rating 8 - Good. 7 out of 45 reviews" "
8 - Good
7
Rating 6 - Okay. 4 out of 45 reviews" "
6 - Okay
4
Rating 4 - Poor. 1 out of 45 reviews" "
4 - Poor
1
Rating 2 - Terrible. 0 out of 45 reviews" "
2 - Terrible
0
9.2/10
Cleanliness
9.6/10
Staff & service
8.2/10
Amenities
9.0/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Excellent
Ronald
Sep 9, 2024
Ronald
Stayed 3 nights in Aug 2024
10/10 Excellent
Nithya
Traveled with group
Sep 5, 2024
Liked: Cleanliness, staff & service
Playa Esperanza have my Heart. It is a beautiful place located in the jungle and beach and it was very quiet and loved every minute staying in the nature. Host were too friendly, kind, helpful and very understanding. I highly recommend this place to get away from all your worries and enjoy your stay with nature.
Playa Esperanza is the perfect place to unwind, it’s super ideal for a couples getaway or honeymoon. All the staff is super nice and helpful. The only downside for me, it’s that not all of their rooms have AC, they’re an eco friendly hotel and there is no fridge, iron or hair dryer, and they shut the power for a couple of hours as they are running on generators. But I love that they care about the environment!
We stayed at the Maria Felix room and it has maybe the best view. The receptionist, staff, and servers were on top of it and know how to truly treat their customers.
What a wonderful trip! Playa Esperanza and its amazing and friendly staff helped to make our trip an unforgettable experience. Oh, and the Caribbean located just 50-feet from our cabana might have helped as well. The resort, location, and overall vibe were just perfect and we can't wait to go back.
First I’d like to say that the staff was VERY nice, friendly , and accommodating. We felt welcomed and our requests were met. I will say if you’re looking for a true outdoorsy experience with nature, then this is the place. We stayed in the Celia Cruz room and it was interesting to say the least. The room was prettt small especially with our luggage but the view and distance to ocean was worth it! Each day we were welcomed with a surprise “poop” on the floor and during our first stay, the toilet stopped working, so as mentioned it was an interesting stay but we made the best of it for 4 days.
One thing that isnt mentioned and caught us by surprise is that ou do have to pay to enter the hotel zone because the hotel is on a national park. The fee is $3 daily (if you leave the area) otherwise you pay one time and they give you a wristband. For convenience RENT A CAR we learned the hard way and walked every where or took a taxi which can quickly add up. Having a car makes it easier for you to visit the centre and other nearby places because the taxi prices are pretty high. All in all I’d rate my experience a 7 out of 10 for the reason.
The best part aside from the views, would be the restaurants!! Soooo many delicious options to choose from! If you’re still reading and wondering if you should go, go for it! It’s the perfect place to reset your mind
Excellent location and great service and staff! The beach to the hotel is amazing! Highly recommend
James
Stayed 2 nights in Nov 2023
6/10 Okay
Latasha
Traveled with group
Nov 27, 2023
Liked: Cleanliness, staff & service
The property has a very outdoor cabin feel to it it was decent but not luxury. Its good for a person who likes more of the nature feeling. I personally prefer luxury with a hint of the natural feeling but it was okay.
Ame este hotel... Nuestra estacion fue simplemente espectacular... Las habitaciones son super romanticas y tienen un contacto tan tan especial con la naturaleza. De verdad que es un lugar espectacular. Eso si para entrar consideren que les van a cobrar el brazalete porque esta dentro del parque nacional de Tulum y hay guardia nacional y NOOO dejan meter nada de botellas de plastico asi que si llevas te las van a tirar.
A pesar de que hay que pagar un brazalete cada dia vale totalmente la pena es una joya de hotel.
Hermosa vistas al mar, tu cabaña a tan solo unos metros de la playa, personal atento y siempre al tanto de lo que necesites. La habitación con todas las comodidades para el descanso óptimo. Piscina pequeña pero refrescante con espectaculares vistas