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Playa Esperanza Hotel Tulum

4.0 star property

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Photo gallery for Playa Esperanza Hotel Tulum

Cabin, 1 King Bed, Balcony, Sea Facing | In-room safe, bed sheets
Exterior
Exterior
Cabin, 1 King Bed, Balcony, Sea Facing | Bathroom
Cabin, Sea View, Ground Floor | In-room safe, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Carretera Tulum, Boca Paila km 2.5, Tulum, QROO, 77780
  • Las Palmas Public Beach
    ‪5 min walk‬
  • Playa Paraiso
    ‪13 min walk‬
  • Tulum Mayan Ruins
    ‪12 min drive‬

Room options

View all photos for Romantic Cabin, Terrace, Sea View

Romantic Cabin, Terrace, Sea View | In-room safe, bed sheets

Romantic Cabin, Terrace, Sea View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Ensuite, Partial Sea View

Cabin, Ensuite, Partial Sea View | In-room safe, bed sheets

Cabin, Ensuite, Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea View

Cabin, 1 King Bed, Balcony, Sea View | Terrace/patio

Cabin, 1 King Bed, Balcony, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Cabin, Sea Facing

Basic Cabin, Sea Facing | In-room safe, bed sheets

Basic Cabin, Sea Facing

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor | In-room safe, bed sheets

Cabin, Sea View, Ground Floor

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Sea View, Poolside

Cabin, Sea View, Poolside | In-room safe, bed sheets

Cabin, Sea View, Poolside

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, 1 Queen Bed, Garden View

Cabin, 1 Queen Bed, Garden View | In-room safe, bed sheets

Cabin, 1 Queen Bed, Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea Facing

Cabin, 1 King Bed, Balcony, Sea Facing | Terrace/patio

Cabin, 1 King Bed, Balcony, Sea Facing

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 Queen Bed, Partial Sea View

Cabin, 1 Queen Bed, Partial Sea View | In-room safe, bed sheets

Cabin, 1 Queen Bed, Partial Sea View

  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Sea View

Cabin, Sea View | In-room safe, bed sheets

Cabin, Sea View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor | In-room safe, bed sheets

Cabin, Sea View, Ground Floor

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 Queen Bed, Balcony

Cabin, 1 Queen Bed, Balcony | In-room safe, bed sheets

Cabin, 1 Queen Bed, Balcony

  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Garden View

Cabin, Garden View | In-room safe, bed sheets

Cabin, Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea View

Cabin, 1 King Bed, Balcony, Sea View | In-room safe, bed sheets

Cabin, 1 King Bed, Balcony, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La conchita Tulum

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping
4.6 out of 5, Wonderful, (125)
The price is $123
per night
$152 total
includes taxes & fees
Apr 11 - Apr 12
La conchita Tulum

About this property

Playa Esperanza Hotel Tulum

4-star hotel in Zona Hotelera
When you stay at this beach hotel you can enjoy complimentary cabanas and free beach club on site.
Playa Esperanza Hotel Tulum offers 14 accommodations with safes and complimentary bottled water. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers an outdoor pool, spa services, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Playa Esperanza Hotel Tulum has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 9:00 AM and noon.
Playa Esperanza Hotel Tulum has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A restaurant

Things to do

  • Bicycle rentals
  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Free beach cabanas
  • On the beach

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

Food and drink

  • Free bottled water

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Playa Esperanza Tulum Tulum
Playa Esperanza Hotel Tulum Hotel
Playa Esperanza Hotel Tulum Tulum
Playa Esperanza Hotel Tulum Hotel Tulum

Playa Esperanza Hotel Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 49 out of 70 reviews
Rating 8 - Good. 9 out of 70 reviews
Rating 6 - Okay. 9 out of 70 reviews
Rating 4 - Poor. 2 out of 70 reviews
Rating 2 - Terrible. 1 out of 70 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Will return again, hopefully soon. The staff were extremely helpful and friendly. Armen (Alberto) the front desk concierge, let me borrow his personal scooter to drop a friend off - talk about going above and beyond. The place is a paradise. Only thing is many restaurants and bars close early in this area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Aleks

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property was excellent. The beaches were well taken care of. The staff was very friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel right on the beach beautiful sunrise!! Kept our luggage for the day great service
Stayed 1 night in Nov 2024

10/10 Excellent

Roland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from staying at Playa Esperanza Hotel in Tulum and felt like we stayed in paradise. It was truly beautiful and could not be happier. The first night our bungalow was probably 50 feet from the ocean. However the ceiling was a bit low for me ( I’m 6ft 2”) so switched to another equally gorgeous bungalow our remaining time there. Daniel and his staff were extremely kind and attentive. If you love nature and the sounds of waves and birds to fall asleep at night, this is the spot for you. Also the ocean was incredibly beautiful and warm to swim in. Can’t wait to return!

10/10 Excellent

Deany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent. Felt very welcome
Stayed 4 nights in Sep 2024

4/10 Poor

kris

Disliked: Amenities, property conditions & facilities
A 2-3 star hotel. As basic as it gets - but wonderful to be right on the beach!
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What was unique to me about the property was that it is just steps away from the beach. Staying here is a unique experience but you got to be ready to he minimalist room. Which is fine because the main attraction is the beach. Staff and services were 20/10 super friendly staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Chevon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniel and the staff at Playa esperanza was excellent, over and beyond comfortable stay. Being amongst nature and the beach is few steps away. I recommend this hotel to everyone.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ronald

Stayed 3 nights in Aug 2024

10/10 Excellent

Nithya

Traveled with group
Liked: Cleanliness, staff & service
Playa Esperanza have my Heart. It is a beautiful place located in the jungle and beach and it was very quiet and loved every minute staying in the nature. Host were too friendly, kind, helpful and very understanding. I highly recommend this place to get away from all your worries and enjoy your stay with nature.
Stayed 1 night in Aug 2024

4/10 Poor

Ebony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No electricity
Due to the Hurricane, we had to change hotels for the first night. We were told they would be closed on the first day but would accommodate the remainder of our trip. When we arrived, they were still without power. No one notified of this inconvenience. They offered to let us stay, but without electricity. Which meant it would be extremely hot, an abundance of mosquitos and no open restaurants. We had to scramble to find and book another hotel at the last minute. This inconvenience was not reimbursed (taxi, additional hotel, etc.). The lady at Esperanza was very apolegetic and really wanted us to stay, but the conditions were not suitable.
Stayed 4 nights in Jul 2024

8/10 Good

Rider

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Liliana

Traveled with partner
Liked: Cleanliness, staff & service
Playa Esperanza is the perfect place to unwind, it’s super ideal for a couples getaway or honeymoon. All the staff is super nice and helpful. The only downside for me, it’s that not all of their rooms have AC, they’re an eco friendly hotel and there is no fridge, iron or hair dryer, and they shut the power for a couple of hours as they are running on generators. But I love that they care about the environment!
Stayed 3 nights in Aug 2024

10/10 Excellent

Alondra

Stayed 2 nights in Jul 2024

10/10 Excellent

Roy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Maria Felix room and it has maybe the best view. The receptionist, staff, and servers were on top of it and know how to truly treat their customers.
Stayed 3 nights in May 2024

10/10 Excellent

Robin

Stayed 4 nights in Apr 2024

10/10 Excellent

Kenard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about it !!
Stayed 5 nights in Apr 2024

10/10 Excellent

Navneet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Playa Esperanza provided exactly what we wanted
What a wonderful trip! Playa Esperanza and its amazing and friendly staff helped to make our trip an unforgettable experience. Oh, and the Caribbean located just 50-feet from our cabana might have helped as well. The resort, location, and overall vibe were just perfect and we can't wait to go back.
Stayed 8 nights in Mar 2024

10/10 Excellent

Mary Beebe

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!!! I continue to return multiple times a year!
Stayed 3 nights in Jan 2024

10/10 Excellent

Charlotte

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Rana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

krystle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
second time staying here and it was a pleasure. friendly kind staff and beautiful views
Stayed 2 nights in Dec 2023