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Secret Garden Tulum

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Secret Garden Tulum

Interior detail
Basic Bungalow | In-room safe, free WiFi
Basic Bungalow | In-room safe, free WiFi
Living area
Superior Room | In-room safe, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Sagitario Poniente #54, Col. Centro, Tulum, QROO, 77780
  • Hospital de Tulum
    3 min walk
  • Dos Aguas Park
    7 min walk
  • Temple of Doom
    4 min drive
  • Tulum, Quintana Roo (TUY)
    13 min drive

Room options

View all photos for Standard Room

Standard Room | In-room safe, free WiFi

Standard Room

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, free WiFi

Superior Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Basic Bungalow

Basic Bungalow | Living area

Basic Bungalow

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Economy Room | In-room safe, free WiFi

Economy Room

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, free WiFi

Superior Room

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

Pool
Breakfast included
All inclusive
Spa
4.2 out of 5, Very Good, (204)
The price is $799
per night
$799 total
includes taxes & fees
Jan 2 - Jan 3
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

About this property

Secret Garden Tulum

3-star hotel in Tulum City Center
This hotel features coffee/tea in a common area, concierge services, and express check-in. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, tour/ticket assistance, and a garden are onsite.
Secret Garden Tulum offers 8 accommodations with safes and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access. Refrigerators and coffee/tea makers are provided. Bathrooms include showers. Housekeeping is provided daily.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This Tulum hotel also offers multilingual staff, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Secret Garden Tulum has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:30 AM and 10:30 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:30 AM to 10:30 AM
  • Coffee and tea in common areas

Conveniences

  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator

More

  • 1 building
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Refrigerator

More

  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9 PM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Pets

No pets or service animals allowed

Children and extra beds

Children 15 and younger are not allowed at this property; All guests older than 15 are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 120 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Children 15 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

Property is also known as

Secret Garden Tulum Hotel
Secret Garden Hotel
Secret Garden Tulum
Secret Garden Tulum Hotel
Secret Garden Tulum Tulum
Secret Garden Tulum Hotel Tulum

Secret Garden Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 98 reviews" "
Rating 8 - Good. 38 out of 98 reviews" "
Rating 6 - Okay. 7 out of 98 reviews" "
Rating 4 - Poor. 1 out of 98 reviews" "
Rating 2 - Terrible. 1 out of 98 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great spot, perfect for the price the only thing that was a bother we’re the birds every morning 6am to wake you up
Stayed 1 night in Jul 2020

10/10 Excellent

Courtney

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem!
We decided we wanted to stay one more night in Tulum so we booked Secret Garden and were not disappointed! It's peaceful, unique and very charming. The owner/manager is really kind and helpful and you can tell he takes a lot of pride in the hotel with many thoughtful touches - my favourite was the fairy lights on the swing in front of each room! While it is a very tasteful and lovely hotel, just bear in mind that it's not luxury - so expect a few mosquitos, small bathroom and a curtain to the bathroom rather than a door (attention new couples!). Also, for those driving there is parking on the street. Overall we were super happy with the hotel, and the price point can't be beat. I will definitely be staying on a return trip to Tulum!
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we got the appartment!! that was very nice. th staff was friendly too
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROS: For those looking for a boutique eco-lodge in downtown Tulum this is perfect. It's very close to the ADO bus station and restaurants but on one of the side streets so very peaceful at night. It has simple basic amenities like toiletries, towels, cups, dishes but no frills or extras. The staff are very nice and speak English well. They only have a few rooms so you will get plenty of attention. CONS: It should be noted though that some of the rooms have no A/C so if you are sensitive to heat this may not be for you. There are fans. The room I stayed in had no door to the bathroom, only a small curtain so there is not much privacy. The room has a thatch roof so you may hear animals or birds scurrying at night which took a little getting used to!
Stayed 1 night in Jan 2020

6/10 Okay

Anita

Liked: Staff & service
secret garden
The sheets were pretty stained which made everything feel dirty. My towels were not replaced. A lot of mosquitos. Friendly staff.
Stayed 3 nights in Dec 2019

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice and clean hideaway in the town of Tulum for a good price. The center garden area with couches was very nice. The owners where very professional and nice. They spoke English which was helpful.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bungalows are a nice large space for two people. They are sparsely furnished, but we spent most of our time away from the hotel exploring ruins and Cenotes. They do not have TVs or air conditioning so if you are lounge-in-the-room kind of traveler you may want a different place. Extremely friendly staff with great local food recommendations. Possibly the biggest deal breaker is that the bathroom door is only a curtain. If that is something you can overlook then I highly recommend this place as a lovely place to come home to after days of adventuring out.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place with a beautiful garden area. Staff was very friendly and helpful. Night time security made it feel safe. It’s just a block from a great coffee shop and a local taco joint. My only complaint is that the pillows were very thick and very hard. I actually slept without a pillow most nights. But I would stay here during our next trip to Tulum.
Stayed 4 nights in Apr 2019

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a dream!! This place is so magical, you’ll feel like you’re walking into an oasis. We loved hanging out in the garden every night. The rooms have all of the necessities, but you’ll really stay here for the garden :) also, we got great recommendations from Jerry! He was so kind and recommended the best things!! (Ask him where to go!) this is a great little spot in a good location of town!
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MY STAY AT THE HOTEL WAS EXCELLENT. I WOULD LOVE TO COME AGAIN...
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Place to Stay in Town
If you're going to Tulum and staying in town, I would strongly recommend looking into this charming, tucked-away, centrally-located inn. The room was peaceful and clean, the owners and staff were helpful giving directions and information, and the garden is truly majestic.
Stayed 6 nights in Dec 2018

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience !!
Arrived 1 am in the morning after a long flight from Europe. The first thing that jumped out of the bed was a cacroach when I lifted the towel. Went straight to the doorman and checked out. Horrible experience.
Stayed 1 night in Dec 2018

8/10 Good

CAM, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful garden and sounds of birds. Limited parking and only on the street
Stayed 1 night in Dec 2018

8/10 Good

nicole, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic charm, friendly staff, central location
Secret Garden is just 2 blocks from the main road, so it is centrally located especially if you are on foot. The staff are friendly and helpful, even providing a brief orientation of the area, what to see and do and recommendations on where to eat and calling me by my name. The room itself is rustic, but clean. It can be a little noisy in the first room (traffic and music from neighbors), but perhaps not so bad farther into the property. The mattress was firmer than I prefer and had a little bit of a dip. No A/C but opening the window shutters just so and running the 3 fans made the heat and humidity bearable. There is a guard on duty at night. The central courtyard is a great place to sit and read and enjoy the sounds of the birds.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2018

10/10 Excellent

Melanie, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vibes
Our room was exceptionally clean and cozy! We loved the garden, it was so beautiful and relaxing! Jorge was also such a big help in showing us what’s around town and how to get around. Awesome hidden little spot, we can’t wait to go back!
Stayed 2 nights in Mar 2018

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2018

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
A Pleasant Stay
Secret Garden is well-run business with lovely staff, but don’t expect much more than a private room in a quality youth hostel. The garden is lush and the Secret Garden is at the end of a no through road. It’s relatively quiet and there was free parking outside the front gate for our hire car, but the properties immediately surrounding the establishment make it not somewhere you will want to hang around in. A walk to the main strip of restaurants and bars will take around 15 minutes, but there is a bunch of others along the way. Overall we had a pleasant stay, but next time we will stay at the beach or closer to main action in Tulum.
Stayed 3 nights in Jan 2018

10/10 Excellent

anies , Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility in the heart of local Tulum
After you stay here, you will never decide to stay in a larger hotel again. Everything about this place is magical. The staff are exceptional in attending to your needs, the overgrown vines wrapped around trees are home to pretty local birds, and if you lay down on their hammock and close your eyes you will lose yourself in pure bliss. If you want a peaceful stay in a beautiful local hotel, this is it!!
Stayed 1 night in Jan 2018