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Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

10 outdoor pools
10 outdoor pools
Beach bar
Villa Zamna | Beach/ocean view
Lobby sitting area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Restaurant
  • Pool
  • Bar
    Bar
  • All inclusive
    All inclusive
  • Breakfast included
    Breakfast included
  • Pet friendly
    Pet friendly

Explore the area

Map
Calle Itzimina esq. Av Kukulkan, Mz 001, Lote 007, Reg 014, Aldea Zama, Tulum, QROO, 77760
  • Tulum National Park
    14 min walk
  • Dos Aguas Park
    4 min drive
  • Hospital de Tulum
    5 min drive
  • Tulum, Quintana Roo (TUY)
    11 min drive

Room options

View all photos for Casa Zamna Ocean Front Junior Suite King Bed

Free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Junior Suite King Bed

  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Master Suite, Tropical View

Shower, rainfall showerhead, free toiletries, hair dryer

Preferred Club Master Suite, Tropical View

  • 1474.7 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Master Suite King Bed

Casa Zamna Ocean Front Master Suite King Bed | View from room

Casa Zamna Ocean Front Master Suite King Bed

  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Bed

Free minibar, in-room safe, individually decorated

Junior Suite King Bed

  • 657 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Out, Double Beds)

Free minibar, in-room safe, individually decorated

Junior Suite (Swim Out, Double Beds)

  • 657 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Swim Out)

Free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed (Swim Out)

  • 657 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Presidential Suite King Bed

Casa Zamna Ocean Front Presidential Suite King Bed | Free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Presidential Suite King Bed

  • 963 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Rooftop Master Suite with Plunge Pool

Free minibar, in-room safe, individually decorated

Preferred Club Rooftop Master Suite with Plunge Pool

  • 4729 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Free minibar, in-room safe, individually decorated

Presidential Suite

  • 5511 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View King

Free minibar, in-room safe, individually decorated

Casa Zamna Tropical View King

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Zamna

Villa Zamna | Bathroom shower

Villa Zamna

  • 6200 sq ft
  • Ocean view
  • Sleeps 10
  • 4 King Beds and 1 Double Bed

View all photos for Deal of the Day!

Free minibar, in-room safe, individually decorated

Deal of the Day!

  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Junior Suite

Free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Junior Suite

  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Tropical View, Double Beds)

50-inch flat-screen TV with cable channels, TV

Junior Suite (Tropical View, Double Beds)

  • 657 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Tropical View)

Free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed (Tropical View)

  • 657 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, King Bed

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Swim Out, King Bed

  • 657 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, Double Beds

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Swim Out, Double Beds

  • 657 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, Double Beds

50-inch flat-screen TV with cable channels, TV

Preferred Club Junior Suite, Tropical View, Double Beds

  • 657 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, King Bed

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Tropical View, King Bed

  • 657 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View Double w Queen Beds

Free minibar, in-room safe, individually decorated

Casa Zamna Tropical View Double w Queen Beds

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Master Suite, Swim Out

Preferred Club Master Suite, Swim Out | Room amenity

Preferred Club Master Suite, Swim Out

  • 1474 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

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About this property

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

4.5-star property in Zama
Along with 10 restaurants, this property has 10 outdoor pools and a full-service spa. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free beach shuttle. Additionally, 5 bars/lounges, a beach bar, and a snack bar/deli are onsite. Change of towels is available on request.
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers 301 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Tulum property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

10 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

This Tulum property has its very own private beach. Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive features 10 outdoor swimming pools. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a beach bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and 2 meeting rooms. Event facilities measuring 5000 square feet (465 square meters) include a conference center. This all-inclusive property also offers a rooftop terrace, multilingual staff, and coffee/tea in a common area. Complimentary covered self parking and covered valet parking are available on site.

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Olio - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only.
Jasmine - This restaurant serves breakfast and dinner. Open daily.
Seaside Grill - This restaurant serves dinner only. Open daily.
Market Café - Overlooking the garden, this buffet restaurant serves breakfast and lunch. Open daily.
Blue Water Grill - Overlooking the garden, this fine-dining restaurant serves dinner only. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks, and beverages included
24-hour room service

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Water Grill
  • Jasmine
  • Market Café
  • Olio
  • Seaside Grill

Things to do

  • 10 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (5,000 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • At least 80% of food locally-sourced
  • Built in 2022
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property comprises the main hotel building and a separate beachfront section (Casa Zamna room types). The separate beachfront section is located 0.8 miles (1.3 kilometers) from the main building and the parking area.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Secrets Tulum Adults Only All Inclusive
Secrets Tulum Adutls Only All Inclusive
Secrets Tulum Resort Beach Club Adults Only All Inclusive

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 104 out of 179 reviews" "
Rating 8 - Good. 32 out of 179 reviews" "
Rating 6 - Okay. 19 out of 179 reviews" "
Rating 4 - Poor. 13 out of 179 reviews" "
Rating 2 - Terrible. 11 out of 179 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Location was beautiful, staff was extremely Efficient. Juan the entertainer was always excited to get games going at the beach, Adela lead yoga and helped out guests any time she could. Shuttles to the beach club every 15 minutes, food was amazing. Over all 10/10, and we made friends there. Highly recommend.
Stayed 4 nights in Aug 2024

8/10 Good

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, 4 stars IMO
Stayed 4 nights in Aug 2024

10/10 Excellent

Tevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Quiet during sleeping hours. The beach club also has amazing service and is included in the all inclusive. The excursions were safe and well coordinated. They even provide transportation for you to and from. Cab service is available if you want to stay at the beach longer or venture out into the city for other dinning options. Highly recommend. This is a brand new property as well. Rooms were amazing. We got the swim out room and the water was not too cold or too hot. 10 out of 10 experience.
Stayed 5 nights in Aug 2024

10/10 Excellent

Hani A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The treatment and reaction to our demands were great
Stayed 4 nights in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Damion, Rosedale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service..staff was super friendly..just didn’t like the fact that we were been forced or feeling pressured to attend a seminar in secrets azul
Stayed 4 nights in Aug 2024

10/10 Excellent

Angelica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance was amazing. All staff members were very attentive.
Stayed 3 nights in Aug 2024

8/10 Good

Hilary-Lise

Traveled with partner
Liked: Cleanliness, staff & service
Nice space, many pools but no direct access to the beach.
Stayed 5 nights in Aug 2024

10/10 Excellent

Steffi Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about Secrets Tulum to the food, drinks, staff, and grounds itself. Thank you so much for an unforgettable vacation!
Stayed 5 nights in Aug 2024

6/10 Okay

Adam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
1. The drinks, they’re all watered down. Stick to champagne and wines if you don’t want something messed with. They didn’t have savignon blanc, which is kind of crazy. 2. It’s an all inclusive for a decent price, having said that, the food isn’t great and they attempt to distract you with presentation, although there are some good food places I wouldn’t recommend staying here more then 3-4 nights. 3. Marketing, they kept offering us a breakfast at another resort with a promise of 2 free nights at another hyiatt. When we would ask hotel staff for help with some thing, they would mix this Marketing into their answer. It got so annoying to the point where I just started cutting them off. 4. It’s quiet, too quiet, literally you would be by yourself in a pool with maybe one other person in a huge pool. 5. Big negative was watering down our drinks, people travel to relax and have a drink, not have their drinks messed with. Having said all that, it was an all inclusive and it was relatively cheap and that likely goes hand-in-hand with the quality of food and beverage
Stayed 5 nights in Aug 2024

10/10 Excellent

marissa

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful experience, clean, great service and genuinely good people. Quiet and able to truly enjoy vacation, wonderful food, excursions and atmosphere to relax and recharge. will be back again
Stayed 5 nights in Aug 2024

8/10 Good

Luis Angel

Stayed 4 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Janaye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property aesthetics were immaculate. Staff and service was outstanding excluding minor complications and miscommunication. My visit was very pleasant and will recommend
Stayed 4 nights in Jul 2024

8/10 Good

Terrell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is well maintained & clean.
Stayed 5 nights in Jul 2024

10/10 Excellent

Madilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Ashley, Southfield

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10. Everything and everybody! I loved it here! Will definitely be back with a group of friends this time!
Stayed 3 nights in Jul 2024

10/10 Excellent

Robyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adela was so sweet and extremely friendly. She made me feel welcomed and included. She was awesome
Stayed 4 nights in Jul 2024

10/10 Excellent

Kleiton Vinicius

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful adults on resort. Many pools, restaurants and bars. The rooms are great, cleaned twice a day.
Stayed 4 nights in Jul 2024

10/10 Excellent

Clark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern property clean and well kept.
Stayed 4 nights in Jun 2024

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful and very clean. The staff was very friendly and attentive. The food was good also!
Stayed 4 nights in Jul 2024

10/10 Excellent

JOSE LUIS AñEZ

Traveled with partner
This hotel is perfect for couples. A very nice place to rest and romance. Love pools and all the amenities. I will definitely return to this hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Roel

Liked: Amenities
Excellent
Stayed 3 nights in Jul 2024

4/10 Poor

Piccola, Oakland

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The resort was secluded and away from everything. It was as described an adult only resort but the dining was quality was not great quality. The variety was lacking flavor, my husband and I got sick the first night. We had a discrepancy with our payment when checking in and it was very frustrating to say the least. It would have been helpful to know prior to travel that this resort did not accept US currency and only wanted strictly credit cards as payment. We thought it was optional. I would not recommend this resort to anyone.
Stayed 4 nights in Jun 2024

10/10 Excellent

Mohammad Tariq

Stayed 3 nights in Jun 2024