Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

4.5 star property

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10 outdoor pools
10 restaurants, breakfast, lunch, dinner served; Mexican cuisine
View from property
Casa Zamna Ocean Front Presidential Suite King Bed | 1 bedroom, premium bedding, free minibar, in-room safe
1 bedroom, premium bedding, free minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Room service
$400
includes taxes & fees
Oct 27 - Oct 28

Explore the area

View in a map
Calle Itzimina esq. Av Kukulkan, Mz 001, Lote 007, Reg 014, Aldea Zama, Tulum, QROO, 77760
  • Place, Tulum Beach
    ‪6 min drive‬
  • Place, Playa Paraiso
    ‪7 min drive‬
  • Place, Tulum Mayan Ruins
    ‪9 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪57 min drive‬

Room options

Junior Suite King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 657 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim Out, Double Beds)

10.0 out of 10
Exceptional
(1 review)
  • 657 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 1 King Bed (Swim Out)

9.6 out of 10
Exceptional
(10 reviews)
  • 657 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

Junior Suite (Tropical View, Double Beds)

  • 657 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 1 King Bed (Tropical View)

9.2 out of 10
Wonderful
(5 reviews)
  • 657 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite, Swim Out, King Bed

  • 657 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite, Swim Out, Double Beds

  • 657 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite, Tropical View, Double Beds

  • 657 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite, Tropical View, King Bed

  • 657 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite, Swim Out

  • 1474 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

Preferred Club Rooftop Master Suite with Plunge Pool

  • 4729 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • 5511 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

Villa Zamna (Same price for up to 10 guests)

  • 6200 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 10
  • 4 King Beds and 1 Double Bed

Preferred Club Master Suite, Tropical View

  • 1475 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

Casa Zamna Tropical View King

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Casa Zamna Tropical View Double w Queen Beds

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

Casa Zamna Ocean Front

7.4 out of 10
Good
(3 reviews)
  • 581 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Casa Zamna Ocean Front Junior Suite King

  • 581 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Casa Zamna Ocean Front Master Suite King Bed

  • 581 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Casa Zamna Ocean Front Presidential Suite King Bed

  • 963 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

4.5-star property in Zama
Along with 10 restaurants, this property has 10 outdoor pools and a full-service spa. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free beach shuttle. Additionally, 5 bars/lounges, a snack bar/deli, and a rooftop terrace are onsite. Change of towels is available on request.
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers 301 air-conditioned accommodations with free minibar items and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Tulum property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

10 outdoor swimming pools are on site.
The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive features 10 outdoor swimming pools. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's 5 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and 2 meeting rooms. Event facilities measuring 5000 square feet (465 square meters) include a conference center. This all-inclusive property also offers a rooftop terrace, multilingual staff, and a garden. Complimentary covered self parking and covered valet parking are available on site.

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
El Patio - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only.
Jasmine - This restaurant specializes in Asian cuisine and serves breakfast and dinner. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Market Café - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
Blue Water Grill - Overlooking the garden, this fine-dining restaurant serves dinner only. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Water Grill
  • El Patio
  • Jasmine
  • Market Café
  • Portofino

Things to do

  • 10 outdoor pools
  • Beach club
  • Full-service spa

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (5,000 square feet of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • At least 80% of food locally-sourced
  • Built in 2022
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property comprises the main hotel building and a separate beachfront section (Casa Zamna room types). The separate beachfront section is located 4.7 miles (7.7 kilometers) from the main building and the parking area.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property's beach shuttle service is available from 9:30 AM - 4:00 PM.

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Secrets Tulum Adults Only All Inclusive
Secrets Tulum Adutls Only All Inclusive
Secrets Tulum Resort Beach Club Adults Only All Inclusive

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 345 out of 544 reviews
Rating 8 - Good. 89 out of 544 reviews
Rating 6 - Okay. 54 out of 544 reviews
Rating 4 - Poor. 28 out of 544 reviews
Rating 2 - Terrible. 28 out of 544 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amenities, events, and resort options. The people were so friendly, accommodating, and thorough. Book through the resort for things to do. I enjoyed everything about this property and hope the return soon!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Issa, albuqerque

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 4 nights in Jul 2025

10/10 Excellent

Lauren

Stayed 3 nights in Jun 2025

2/10 Terrible

Anastasia

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
My recent stay at Secrets Tulum Beach Territory was unfortunately filled with disappointment and deception. I want to share this in full transparency so others don’t fall into the same trap. 1. False Advertisement with Room Booking We specifically booked a room with two queen beds and an oceanfront view. What we received was a king bed in what felt like a basement-level room—with no ocean view in sight. When we addressed this with the staff, we were told there were no other rooms available—not even at the main resort. We were denied an upgrade and essentially told we were out of luck. It wasn’t until we escalated the issue through Expedia that we were suddenly moved to an oceanfront room (still with only one bed). This confirmed that solutions were available—but only when external pressure was applied. It felt dishonest and manipulative. 2. Airport Transportation Scheme We confirmed with the front desk the night before that we’d have a 10:15 AM shuttle to take us to the main resort, where our transfer to the airport was scheduled for 10:30 AM. That shuttle never arrived. During our entire four-day stay, the shuttle had been consistently early by five minutes, so it’s highly unlikely it “just didn’t show up.” This forced us to pay $140 for a last-minute taxi. It felt coordinated and predatory—especially since the front desk seemed overly cozy with the private taxi companies. 3. Beach & Seaweed Maintenance – Another Broken Promise At check-in, we were told by concierge th
Stayed 3 nights in Jul 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Andy

Stayed 3 nights in Jul 2025

10/10 Excellent

Twana

Stayed 4 nights in Jul 2025

2/10 Terrible

Jonathan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Yuneivys

Stayed 5 nights in Jun 2025

10/10 Excellent

Wajahat

Stayed 3 nights in Jul 2025

10/10 Excellent

Fred

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spacious and clean. The staff were excellent and attended to our needs.
Stayed 4 nights in Jun 2025

2/10 Terrible

Nelson

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The food provided was not good, made my girlfriend and I very ill for 3 days before we left early. No extra accommodations were made to help this either, we were told a refund would not be issued as per policy. Property was already shabby when we arrived, a large piece of plaster had fallen off the ceiling next to our room. We encountered one power outage for 30 minutes. One positive I will give them is that the staff are very friendly once you are there, and the concierges did seem genuinely concerned we were having such a bad time.
Stayed 7 nights in Jun 2025

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Trevor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

forest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in, we had a minor issue with our room not being ready on time. I did ask to speak to the manager on duty. The hotel manager Kevin was very accommodating and even offered us a special dinner to make up for the late check in. Gabriel, Our room concierge was also great. He was very attentive, helpful and went above and beyond to attend to all of our needs. He planned a romantic dinner for us to celebrate our anniversary. Lucia the manager at olio - was great. She made sure our experience was perfect. You can tell these guys enjoy what they do and take it seriously. I also want to give thanks to Estela at the front desk, Jeremias at preferred lobby bar. I highly recommend this resort. It’s relaxing, luxurious and the customer service is top notch.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kate, Lodi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay! The room was clean and comfortable, the staff were friendly and helpful, and the location was perfect. Highly recommend!
Stayed 4 nights in Apr 2025

10/10 Excellent

forest

Liked: Cleanliness, staff & service, property conditions & facilities
Upon check-in, we experienced a minor issue with our room not being ready on time. I requested to speak with the manager on duty, and Kevin, the hotel manager, was incredibly accommodating. He went above and beyond to make it right by offering us a special dinner, which was a thoughtful gesture that truly made a difference. Gabriel, our room concierge, was exceptional. He was attentive, helpful, and consistently went out of his way to ensure all our needs were met. He even planned a romantic dinner for us to celebrate our anniversary, which was a beautiful and memorable experience. Lucia, the manager at Olio, was also fantastic. She ensured every detail of our dining experience was perfect. You can really tell that the staff here enjoy what they do and take pride in delivering outstanding service. I also want to extend my thanks to Estela at the front desk and Jeremias at the Preferred Lobby Bar—both were friendly, professional, and added to the overall quality of our stay. I highly recommend this resort. It’s relaxing, luxurious, and the customer service is truly top notch. Looking forward to our next trip back.
Stayed 1 night in Jun 2025

10/10 Excellent

Marissa

Stayed 4 nights in Jun 2025

10/10 Excellent

Christopher

Stayed 3 nights in Jun 2025

10/10 Excellent

Jakiyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Jun 2025

10/10 Excellent

forest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check-in, we experienced a minor issue with our room not being ready on time. I requested to speak with the manager on duty, and Kevin, the hotel manager, was incredibly accommodating. He went above and beyond to make it right by offering us a special dinner, which was a thoughtful gesture that truly made a difference. Gabriel, our room concierge, was exceptional. He was attentive, helpful, and consistently went out of his way to ensure all our needs were met. He even planned a romantic dinner for us to celebrate our anniversary, which was a beautiful and memorable experience. Lucia, the manager at Olio, was also fantastic. She ensured every detail of our dining experience was perfect. You can really tell that the staff here enjoy what they do and take pride in delivering outstanding service. I also want to extend my thanks to Estela at the front desk and Jeremias at the Preferred Lobby Bar—both were friendly, professional, and added to the overall quality of our stay. I highly recommend this resort. It’s relaxing, luxurious, and the customer service is truly top notch. Looking forward to returning.
Stayed 1 night in Jun 2025

8/10 Good

Belkis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to detail by every single Employee was amazing , catering to your every need is an understatement.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tierra

Stayed 5 nights in Jun 2025

10/10 Excellent

edgar horacio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice resort and well maintained. The staff was very attentive and super nice. Very relaxing resort to get away from the noise. The spa was amazing also. Will definitely be coming back.
Stayed 4 nights in Jun 2025

10/10 Excellent

Grant

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at this resort. It was our first stay at an all inclusive resort. We loved how friendly, kind, and helpful the staff were. All of the food was excellent especially the Jasmine Restaurant - Jesus and Edgar Were great servers. IF you have preferred club, we we got it as a perk of booking through expedia then you can also do breakfast at the jasmine restaurant, but the Market cafe was great too - we ate at both. The grotto is also wonderful. Adela and Jhonny made the trip so much fun with different activities they offered such a volleyball, water aerobics and bracelet making. (Definitely try it, super fun) The beach had a lot of seaweed on it and in the ocean, but we knew that going into it. This resort provides regular buses to take you to and from the hotel to their beach club which wasn't a problem, but something to note. We stayed in room 2130, and we felt it was really nice, clean , and quiet. It was on an outer circle of the resort, not near the movie area, sports bar, or evening entertainment. If you are sensitive to sound, maybe bring a sound machine since just to be safe. We had a swimout room which was a really nice feature to have. Gabriel, was great at making sure that if we needed anything else, it would be brought to our room. Aldo was also great with making sure everything ran smoothly. We would book here again in a heart beat - perfect for a recharge. Also, don't be afraid to walk the strip around the beach club, lots of fun shops and art to see
Stayed 5 nights in Jun 2025