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Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

Property class: 4.5

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Photo gallery for Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

10 outdoor pools
Property video
Premium bedding, free minibar, in-room safe, individually decorated
View from property
Casa Zamna Ocean Front Presidential Suite King Bed | Premium bedding, free minibar, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
$425
includes taxes & fees
May 10 - May 11

Explore the area

View in a map
Calle Itzimina esq. Av Kukulkan, Mz 001, Lote 007, Reg 014, Aldea Zama, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪9 min walk‬
  • Place, Hunab Lifestyle Center
    ‪14 min walk‬
  • Place, Tulum National Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

View all photos for Junior Suite (Swim Out, Double Beds)

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite (Swim Out, Double Beds)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Swim Out)

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed (Swim Out)

9.8 out of 10
Exceptional
(12 reviews)
  • Resort view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Tropical View, Double Beds)

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite (Tropical View, Double Beds)

  • Resort view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Tropical View)

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed (Tropical View)

9.4 out of 10
Exceptional
(10 reviews)
  • Resort view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Swim Out, King Bed

  • Resort view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, Double Beds

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Swim Out, Double Beds

  • Resort view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, Double Beds

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Tropical View, Double Beds

  • Resort view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Tropical View, King Bed

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite, Swim Out

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Master Suite, Swim Out

  • Resort view
  • 1474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Rooftop Master Suite with Plunge Pool

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Rooftop Master Suite with Plunge Pool

  • Resort view
  • 4729 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, free minibar, in-room safe, individually decorated

Presidential Suite

  • Resort view
  • 5511 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Zamna (Same price for up to 10 guests)

Villa Zamna (Same price for up to 10 guests) | Bathroom shower

Villa Zamna (Same price for up to 10 guests)

  • Ocean view
  • 6200 sq ft
  • 1 bedroom
  • Sleeps 10
  • 4 King Beds and 1 Double Bed

View all photos for Preferred Club Master Suite, Tropical View

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Master Suite, Tropical View

  • Resort view
  • 1475 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View King

Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Tropical View King

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View Double w Queen Beds

Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Tropical View Double w Queen Beds

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Casa Zamna Ocean Front

Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Junior Suite King

Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Junior Suite King

  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Master Suite King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Master Suite King Bed

  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Presidential Suite King Bed

Casa Zamna Ocean Front Presidential Suite King Bed | Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Presidential Suite King Bed

  • Ocean view
  • 963 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

4.5-star property in Zama
Along with 10 restaurants, this property has 10 outdoor pools and a full-service spa. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free beach shuttle. Additionally, 5 bars/lounges, a snack bar/deli, and a rooftop terrace are onsite. Change of towels is available on request.
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers 301 air-conditioned accommodations with free minibar items and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Tulum property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

10 outdoor swimming pools are on site.
The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive features 10 outdoor swimming pools. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's 5 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and 2 meeting rooms. Event facilities measuring 5000 square feet (465 square meters) include a conference center. This all-inclusive property also offers a rooftop terrace, multilingual staff, and a garden. Complimentary covered self parking and covered valet parking are available on site.

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Bordeaux - This fine-dining restaurant specializes in French cuisine and serves dinner only.
Jasmine - This restaurant specializes in Asian cuisine and serves breakfast and dinner. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Market Café - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
Blue Water Grill - Overlooking the garden, this fine-dining restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Water Grill
  • Bordeaux
  • Jasmine
  • Market Café
  • Portofino

Things to do

  • 10 outdoor pools
  • Beach club
  • Full-service spa

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (5,000 square feet of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • At least 80% of food locally-sourced
  • Built in 2022
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property comprises the main hotel building and a separate beachfront section (Casa Zamna room types). The separate beachfront section is located 4.7 miles (7.7 kilometers) from the main building and the parking area.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property's beach shuttle service is available from 9:30 AM - 4:00 PM.
Property Registration Number 009-007-005229

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Secrets Tulum Adults Only All Inclusive
Secrets Tulum Adutls Only All Inclusive
Secrets Tulum Resort Beach Club Adults Only All Inclusive

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 512 out of 791 reviews
Rating 8 - Good. 129 out of 791 reviews
Rating 6 - Okay. 77 out of 791 reviews
Rating 4 - Poor. 35 out of 791 reviews
Rating 2 - Terrible. 38 out of 791 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Stayed 6 nights in Jan 2026

10/10 Excellent

Mauricio

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 5 nights in Dec 2025

4/10 Poor

Joy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I paid around 700$ CAD for one night to be pressed, got a 30minutes late check in knowing we arrived an hour earlier, they called me around 9am to ask me for my check out, we were put as “preferred members to end up saying we are not then block our access mid day.
Stayed 1 night in Jan 2026

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless and wonderful staff
Stayed 4 nights in Jan 2026

10/10 Excellent

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Jan 2026

10/10 Excellent

Tiberius

Stayed 3 nights in Jan 2026

10/10 Excellent

Ricardo Peracoli

Stayed 4 nights in Dec 2025

10/10 Excellent

Elenore

Stayed 7 nights in Jan 2026

4/10 Poor

Diego

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Worse food I’ve ever had.
Stayed 3 nights in Jan 2026

8/10 Good

Paul

Stayed 7 nights in Nov 2025

8/10 Good

Stephane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service is always great. 4th time here and this time pools were cold and swim up very cold which I paid for. Was always heated before and a reason I returned. That was disappointing.
Stayed 5 nights in Jan 2026

10/10 Excellent

Wendy

Stayed 2 nights in Jan 2026

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Secrets Tulum is now my favourite all inclusive. The service was top notch the rooms and pools were beautiful and well kept. Every room had a view of a pool area. Food was the best all inclusive food I’ve ever had. I love that they offer transit to the beach area (because if you go to Tulum, you have to experience the boho beach vibe.) My only wish is that they had the transit go later in the evening.
Public pool at beach location.
Garden view King room patio.
Stayed 3 nights in Jan 2026

10/10 Excellent

Nicholas Lewis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were incredible, sales team was very pushy and wasted a lot of our time.
Stayed 4 nights in Jan 2026

2/10 Terrible

German

Stayed 4 nights in Jan 2026

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness
Listen….. I’ve stayed at a few Secrets (and hotels related to the brand) over the past few years, and I’d have to say that THIS was probably BY FAR THE BEST Secrets I’ve stayed in. From arrival…to check in…to being upgraded at no cost…to having your own concierge that makes sure you’re okay and keeps you up to date with the daily activities…to the rooms….to the restaurants/food options…the spa…the beach club…ALL OF IT! Top tier!!! I was sad to return back to reality after having such a great NYE vacation. I would stay here again if I ever come back to Tulum! Thank you to all the staff for your professionalism and hospitality!
Stayed 5 nights in Dec 2025

8/10 Good

Rosa Linda, Maple Valley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Title: Beautiful resort and amazing staff, but a few setbacks. Trip: 12/14/25 to 12/21/25 We had a great stay at Secrets Tulum! The hotel is stunning and the rooms are spectacular. A huge thank you to Julian at the lobby bar and Aurora—they were both absolutely amazing and made our trip special. A few things kept this from being a 5-star experience: * Dining: I got food poisoning after eating the octopus at the Bluewater Grill outdoor restaurant and lost a full day of my vacation. Thankfully, the local pharmacy helped me recover quickly by providing a prescription. * The Beach Club: It is much further away than advertised. While beautiful, the service there wasn't as friendly as the main hotel, particularly the bartender. * Amenities: We were surprised that bathrobes weren't included in the room, even though slippers were provided. Overall, a beautiful resort that I would recommend, but there is room for improvement regarding food safety and beach club service.
Foam pool party.
Stayed 7 nights in Dec 2025

8/10 Good

Peter

Traveled with group
Liked: Cleanliness, property conditions & facilities
The stay was good overall. Service was good for an all inclusive, and the staff I interacted with were friendly and helpful. The property was nice, although the limited dining options on the Casa Zamna beach side meant only one restaurant, and the food was okay but nothing standout. During my stay, I called for an IV service from an outside provider. The handling of this request was concerning. I was initially told there was an access fee for them to come. After I pushed back and explained the provider had serviced the hotel many times, the fee was suddenly dropped and I was told it was okay for them to come. About 30 minutes later, that approval was reversed and I was told I had to cancel the service entirely. The way the fee appeared and disappeared, followed by a last-minute denial, made the situation feel uncomfortable and raised concerns about whether the charge was legitimate or policy-based.
Stayed 3 nights in Jan 2026

8/10 Good

Gurnoor Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Lisbet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very engaging staff! Well definitely return again if I ever chose to return to tulum
Stayed 2 nights in Jan 2026

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff, room, restaurants
Stayed 4 nights in Dec 2025

10/10 Excellent

Alberto

Stayed 4 nights in Jan 2026

10/10 Excellent

Leah Aurore

Stayed 6 nights in Dec 2025

2/10 Terrible

Mert

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience
Stayed 4 nights in Dec 2025

10/10 Excellent

Bryant

Stayed 2 nights in Jan 2026