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Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

4.5 star property

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10 outdoor pools
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Casa Zamna Ocean Front Presidential Suite King Bed | Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
$450
includes taxes & fees
Feb 17 - Feb 18

Explore the area

View in a map
Calle Itzimina esq. Av Kukulkan, Mz 001, Lote 007, Reg 014, Aldea Zama, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪9 min walk‬
  • Place, Hunab Lifestyle Center
    ‪13 min walk‬
  • Place, Tulum National Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)

Room options

View all photos for Junior Suite King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Resort view

View all photos for Junior Suite (Swim Out, Double Beds)

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite (Swim Out, Double Beds)

10.0 out of 10
Exceptional
(1 review)
  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Resort view

View all photos for Junior Suite, 1 King Bed (Swim Out)

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed (Swim Out)

9.8 out of 10
Exceptional
(12 reviews)
  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Resort view

View all photos for Junior Suite (Tropical View, Double Beds)

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite (Tropical View, Double Beds)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Resort view

View all photos for Junior Suite, 1 King Bed (Tropical View)

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed (Tropical View)

9.6 out of 10
Exceptional
(9 reviews)
  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Resort view

View all photos for Preferred Club Junior Suite, Swim Out, King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Swim Out, King Bed

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Resort view

View all photos for Preferred Club Junior Suite, Swim Out, Double Beds

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Swim Out, Double Beds

  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Resort view

View all photos for Preferred Club Junior Suite, Tropical View, Double Beds

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Tropical View, Double Beds

  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Resort view

View all photos for Preferred Club Junior Suite, Tropical View, King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Tropical View, King Bed

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Resort view

View all photos for Preferred Club Master Suite, Swim Out

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Master Suite, Swim Out

  • 1474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Resort view

View all photos for Preferred Club Rooftop Master Suite with Plunge Pool

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Rooftop Master Suite with Plunge Pool

  • 4729 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Resort view

View all photos for Presidential Suite

Presidential Suite | Premium bedding, free minibar, in-room safe, individually decorated

Presidential Suite

  • 5511 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Resort view

View all photos for Villa Zamna (Same price for up to 10 guests)

Villa Zamna (Same price for up to 10 guests) | Bathroom shower

Villa Zamna (Same price for up to 10 guests)

  • 6200 sq ft
  • 1 bedroom
  • Sleeps 10
  • 4 King Beds and 1 Double Bed
  • Ocean view

View all photos for Preferred Club Master Suite, Tropical View

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Master Suite, Tropical View

  • 1475 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Resort view

View all photos for Casa Zamna Tropical View King

Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Tropical View King

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed
  • Garden view

View all photos for Casa Zamna Tropical View Double w Queen Beds

Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Tropical View Double w Queen Beds

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Garden view

View all photos for Casa Zamna Ocean Front

Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front

7.4 out of 10
Good
(3 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Casa Zamna Ocean Front Junior Suite King

Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Junior Suite King

  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Casa Zamna Ocean Front Master Suite King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Master Suite King Bed

  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Casa Zamna Ocean Front Presidential Suite King Bed

Casa Zamna Ocean Front Presidential Suite King Bed | Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Presidential Suite King Bed

  • 963 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Ocean view

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About this property

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

4.5-star property in Zama
Along with 10 restaurants, this property has 10 outdoor pools and a full-service spa. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free beach shuttle. Additionally, 5 bars/lounges, a snack bar/deli, and a rooftop terrace are onsite. Change of towels is available on request.
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers 301 air-conditioned accommodations with free minibar items and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Tulum property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

10 outdoor swimming pools are on site.
The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive features 10 outdoor swimming pools. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's 5 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and 2 meeting rooms. Event facilities measuring 5000 square feet (465 square meters) include a conference center. This all-inclusive property also offers a rooftop terrace, multilingual staff, and a garden. Complimentary covered self parking and covered valet parking are available on site.

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Bordeaux - This fine-dining restaurant specializes in French cuisine and serves dinner only.
Jasmine - This restaurant specializes in Asian cuisine and serves breakfast and dinner. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Market Café - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
Blue Water Grill - Overlooking the garden, this fine-dining restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Water Grill
  • Bordeaux
  • Jasmine
  • Market Café
  • Portofino

Things to do

  • 10 outdoor pools
  • Beach club
  • Full-service spa

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (5,000 square feet of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • At least 80% of food locally-sourced
  • Built in 2022
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property comprises the main hotel building and a separate beachfront section (Casa Zamna room types). The separate beachfront section is located 4.7 miles (7.7 kilometers) from the main building and the parking area.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property's beach shuttle service is available from 9:30 AM - 4:00 PM.
Property Registration Number 009-007-005229

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Secrets Tulum Adults Only All Inclusive
Secrets Tulum Adutls Only All Inclusive
Secrets Tulum Resort Beach Club Adults Only All Inclusive

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 437 out of 681 reviews
Rating 8 - Good. 108 out of 681 reviews
Rating 6 - Okay. 70 out of 681 reviews
Rating 4 - Poor. 32 out of 681 reviews
Rating 2 - Terrible. 34 out of 681 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jayquan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge Julio, Leidy, and Fernandez was a great help throughout the whole vacation. Breakfast was great. All you can ea buffet ! And the bar had unlimited drinks for me and my guest. Thank you for accommodating us. We Will be back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
All excellent
Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 5 nights in Oct 2025

10/10 Excellent

Elbony

Stayed 4 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 3 nights in Oct 2025

10/10 Excellent

Ronald, Oak Ridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Healthy food choices
Stayed 5 nights in Oct 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff, location and room. I will be back
Stayed 1 night in Oct 2025

10/10 Excellent

Danielle

Stayed 2 nights in Oct 2025

8/10 Good

Niousha

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful resort with excellent location and amenities, but inconsistent service. The resort’s location and design are stunning, and the beach club offers great accessibility, entertainment, and cleanliness. However, several service experiences fell short of expectations. At the Preferred Club, we waited nearly an hour for our order before being told it couldn’t be fulfilled and were asked to go to the restaurant instead. On another occasion, a staff member declined to make drinks he had just served to nearby guests, which felt unprofessional. While relaxing at the beach, a server asked us to relocate or purchase an expensive bottle despite our Preferred Club status. We eventually left, which was disappointing since the Preferred upgrade is meant to ensure comfort and service consistency. That said, many team members were kind and accommodating, and some went above and beyond. The beach club menu is limited, but the main resort offered more dining options, which we enjoyed on our final night. Overall, Secrets Tulum is a beautiful property with great amenities and atmosphere. With more consistent staff training and attention to guest experience, it could easily be a five-star stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Aimee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and attentive.
Stayed 7 nights in Oct 2025

10/10 Excellent

Frank

Stayed 2 nights in Oct 2025

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Place is great very nice and easy free shuttle to beach zone i highly recommend walking out the property walking couple blocks to the main street and renting a scooter the whole stay/day i got it all 3 days and parked it at the hotel very easy to commute to local cenotes,beaches,pyramid very fun all the locals are on scooters very safe!!!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at Secrets Tulum for my birthday, and it was truly magical. The resort itself is absolutely stunning — peaceful, beautifully designed, and perfect for couples looking to relax and reconnect. This isn’t a party resort, but rather a serene escape where you can slow down and fully enjoy each other’s company. The staff went above and beyond to make my birthday unforgettable. My boyfriend worked with the concierge to surprise me with rose petals, champagne, and special touches that were all set up while we were on an excursion — it felt straight out of a movie. Everyone we encountered was kind, attentive, and genuinely cared about making our stay special. If you’re looking for a romantic, tranquil getaway surrounded by natural beauty and exceptional service, Secrets Tulum is the perfect choice. I would definitely return! 🌿💫
Stayed 3 nights in Oct 2025

6/10 Okay

Amber

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food wasn’t that great but beautiful resort great staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Phylicia

Stayed 4 nights in Oct 2025

10/10 Excellent

amir

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every body was so nice and beautiful place specially staff are very very nice. We love it👍❤️❤️
Stayed 4 nights in Oct 2025

6/10 Okay

Tashea

Traveled with group
Disliked: Cleanliness, staff & service
The property was beautiful and clean
Stayed 4 nights in Sep 2025

10/10 Excellent

JOSHUA

Stayed 4 nights in Oct 2025

10/10 Excellent

Taishon L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a beautiful facility over all
Stayed 4 nights in Oct 2025

8/10 Good

Titik

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff, especially Ariana and Sam,Lisbeth the concierge ,Micaela that serve my fav drinks..almost everyone is nice. Only one thing, the pool in the beach club was a little bit dirty and small,
Stayed 4 nights in Oct 2025

10/10 Excellent

Jiun-Ya, Richmond

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Monique

Stayed 3 nights in Sep 2025

10/10 Excellent

Meivelin

Stayed 4 nights in Sep 2025