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Turquoise Tulum Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Turquoise Tulum Hotel

Porch
Royal Room | View from room
King | Terrace/patio
Exterior
King | Minibar, in-room safe, individually decorated, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Zona 9 Lote 13 Mz 724, Tulum, QROO, 77780
  • Hospital de Tulum
    ‪18 min walk‬
  • Dos Aguas Park
    ‪3 min drive‬
  • Tulum National Park
    ‪5 min drive‬
  • Tulum, Quintana Roo (TUY)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, individually decorated, blackout drapes

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room

Exclusive Room | Minibar, in-room safe, individually decorated, blackout drapes

Exclusive Room

  • Sleeps 3
  • 1 King Bed

View all photos for Queen

Queen | Minibar, in-room safe, individually decorated, blackout drapes

Queen

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Private Pool

Suite, Private Pool | Minibar, in-room safe, individually decorated, blackout drapes

Suite, Private Pool

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room

Royal Room | Minibar, in-room safe, individually decorated, blackout drapes

Royal Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, individually decorated, blackout drapes

Deluxe Room

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for King

King | Minibar, in-room safe, individually decorated, blackout drapes

King

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Balcony

Double Balcony | Minibar, in-room safe, individually decorated, blackout drapes

Double Balcony

  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Balcony

Master Balcony | Minibar, in-room safe, individually decorated, blackout drapes

Master Balcony

  • 517 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is $76
per night
$95 total
includes taxes & fees
Mar 7 - Mar 8
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About this property

Turquoise Tulum Hotel

3-star B&B in La Veleta
This bed & breakfast features 2 outdoor pools, concierge services, and tour/ticket assistance. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a garden, a communal living room, and a front-desk safe are onsite.
Turquoise Tulum Hotel offers 6 accommodations with minibars and safes. Rooms open to patios. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
2 outdoor swimming pools are on site.
Turquoise Tulum Hotel features 2 outdoor swimming pools. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This Tulum bed & breakfast also offers a terrace, multilingual staff, and tour/ticket assistance.

Turquoise Tulum Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:30 AM to 10:00 AM

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator

More

  • 1 building
  • 1 floor
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Turquoise Petit Adults B&B Tulum
Turquoise Petit Adults B&B
Turquoise Petit Adults Tulum
Turquoise Petit Adults
Turquoise Tulum Hotel
Turquoise Petit Adults Only
Turquoise Tulum Hotel Tulum
Turquoise Tulum Hotel Adults Only
Turquoise Tulum Hotel Bed & breakfast
Turquoise Tulum Hotel Bed & breakfast Tulum

Turquoise Tulum Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 84 out of 128 reviews
Rating 8 - Good. 27 out of 128 reviews
Rating 6 - Okay. 6 out of 128 reviews
Rating 4 - Poor. 5 out of 128 reviews
Rating 2 - Terrible. 6 out of 128 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wolo Noemie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I REALLY enjoyed my stay at Turquoise. Diego was very friendly and was available anytime you needed him. My room was clean and comfortable and was a beautiful aesthetic. The pool, and dining area..oh everything was just perfect and calming. Only 5 mins away from the bus terminal for travellers and a lot of walking distance shops around. There is a bar/restaurant literally across if you want to go out for a drink. As my first time in Tulum, the hotel made me want to come back in the future and Turquoise will definitely be my stay in the future.
Stayed 1 night in Nov 2024

10/10 Excellent

Youlian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Nov 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and tranquil hotel.
The photos don’t do it justice. Rooms I stayed in Royal room B with the private outdoor pool on the terrace. It was perfect, no one can see onto the terrace so you can get an all over tan in privacy. It rained while i was there but I still had an outdoor bath in the warm rain - I felt like Tarzan’s Jane. The AC wasn’t working in my room, so they gave me the key to another beautiful room and said i can go between the two. I stayed in the room without the AC as the fan worked, the room was on a corner and the breeze was plenty good enough. I felt like I was in a luxury jungle suit without the creatures/bugs. All the rooms have floor to sealing windows and doors that just add to that touch of elegance. There is a fridge in the room too. Bathroom The shower pressure was immense, i had to turn it down and standing at the end of the shower (in the water jet) felt like i was outside in the jungle with all the greenery through the window (but without any bugs/creatures). Staff Staff were outstanding and went out of their way to help make me comfortable. Nothing was too much of a problem and they insisted if anything was not to my liking to call them. Location MX 70 in a taxi from the ADO stop in the rain, so possibly cheaper on a dry day. Worth the taxi on such a wet day as there were loads of big puddles around. A 1 min walk from a pharmacy, shop, restaurants and very pretty coffee shop. If I ever come back to Tulum, this will be my spot. Wish i could have stayed longer.
Stayed 1 night in Oct 2024

10/10 Excellent

Sachindev

Stayed 3 nights in Aug 2024

10/10 Excellent

Jennie

Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 14 nights in Feb 2024

2/10 Terrible

Malina

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel great staff
Stayed 2 nights in Feb 2024

8/10 Good

Sarah

Stayed 1 night in Jan 2024

10/10 Excellent

Abigail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, Friendly staff,Dining, Aesthetic
Stayed 2 nights in Jan 2024

10/10 Excellent

Xing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staffs and owner! Super nice and helpful with all our questions and needs.
Stayed 4 nights in Jan 2024

8/10 Good

Sulemar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único que no me gusto fue que mi cuarto era con el jacuzzi en el balcón y cuando me dediqué a llenarlo el agua salio demasiado sucia. No lo pude utilizar. Todo lo demás me encantó
Stayed 3 nights in Jan 2024

2/10 Terrible

Angel

Stayed 1 night in Jan 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot!
Beautiful hotel, loved the huge tub and open shower concept, and all the natural lighting. Great staff, safe area, the breakfast was simple yet fresh and perfect. Good communication from hotel staff. Close to Holistika for yoga, Zamna for the fiesta, and with a scooter you can be to the beach in 15-20 minutes. The restaurant across the way bumps until like 2am some nights but as long as you aren’t a light sleeper or bring your sleep meditations/music you’ll be fine!
Stayed 2 nights in Jan 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing affordable lovely hotel! very kind and attentive staff super convenient and great price!
Stayed 2 nights in Dec 2023

10/10 Excellent

Millie

Stayed 1 night in Dec 2023

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except one night I forgot my key code for the front door. No one answered the calls, no one answered the door buzzer, no one was there at the front desk. I was locked out for 30mins and it would have been more unless another couple who was staying there showed up with a code.
Stayed 5 nights in Dec 2023

10/10 Excellent

ANA PAULA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the people that work there they are so friendly
Stayed 1 night in Nov 2023

8/10 Good

sylvie

Stayed 1 night in Nov 2023

8/10 Good

Elsa

Stayed 3 nights in Oct 2023

8/10 Good

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint place in Tulum in an upcoming neighborhood.
We stayed in Turquoise Tulum for 5 nights during our roadtrip across the Yucatan Peninsula. We didn't experience any of the negative things we read in earlier reviews, but of course every experience is personal. The property looked in good shape with two pools and a lovely outside area with a lot of greenery. We booked a bigger room with a private plunge pool. People who booked this room before, expecting a private fullsize pool didn't read the description properly. But it is an excellent addition to the room to dip into after a hot day out. Room was spacious and the shower was adequate. The pricing was excellent, although it was low-season. La Veleta is a neighborhood on the rise with lots of great restaurants and bars around. Walk to town is about 20-30 minutes (don't drive, parking is aweful). Bike ride to the beach is about 20 minutes. The bikes they have for hire can use some maintenance or replacing. Breakfast is simple but sufficed for us. For us, this was a great place to stay, especially with the pool floaty and their house cat who keeps you company during breakfast. Would recommend!
Stayed 5 nights in Oct 2023

8/10 Good

Anais

Stayed 7 nights in Aug 2023

10/10 Excellent

ADRIANA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENT
BEAUTIFUL AND CLEAN HOTEL. EVERYBODY WAS VERY KIND, EXCEEDED MY EXPECTION, LOCATED IN A NICE AND SAFE AREA.
Stayed 1 night in Aug 2023

10/10 Excellent

Daniela

Liked: Staff & service, amenities, property conditions & facilities
The staying was excellent , friendly staff , clean rooms . Great location .
Stayed 2 nights in Jul 2023

10/10 Excellent

Alessandro, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really very nice and the location is very good.
Stayed 7 nights in Jun 2023