10/10 Excellent
Sonia
Oct 19, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and tranquil hotel.
The photos don’t do it justice.
Rooms
I stayed in Royal room B with the private outdoor pool on the terrace. It was perfect, no one can see onto the terrace so you can get an all over tan in privacy. It rained while i was there but I still had an outdoor bath in the warm rain - I felt like Tarzan’s Jane.
The AC wasn’t working in my room, so they gave me the key to another beautiful room and said i can go between the two. I stayed in the room without the AC as the fan worked, the room was on a corner and the breeze was plenty good enough.
I felt like I was in a luxury jungle suit without the creatures/bugs.
All the rooms have floor to sealing windows and doors that just add to that touch of elegance.
There is a fridge in the room too.
Bathroom
The shower pressure was immense, i had to turn it down and standing at the end of the shower (in the water jet) felt like i was outside in the jungle with all the greenery through the window (but without any bugs/creatures).
Staff
Staff were outstanding and went out of their way to help make me comfortable. Nothing was too much of a problem and they insisted if anything was not to my liking to call them.
Location
MX 70 in a taxi from the ADO stop in the rain, so possibly cheaper on a dry day. Worth the taxi on such a wet day as there were loads of big puddles around.
A 1 min walk from a pharmacy, shop, restaurants and very pretty coffee shop.
If I ever come back to Tulum, this will be my spot. Wish i could have stayed longer.
Sonia
Stayed 1 night in Oct 2024