*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Una Vida features 2 outdoor swimming pools. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.
This luxury hotel also offers a terrace, tour/ticket assistance, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. Complimentary self parking is available on site.
Una Vida has designated areas for smoking.
- Private picnics
- Coffee/tea in common areas
- Number of outdoor pools - 2
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Full-service spa
- Beach shuttle (surcharge)
- 24-hour front desk
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Pool sun loungers
- Babysitting or childcare (surcharge)
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Area shuttle (surcharge)
- Terrace
- Luggage storage
- Proposal/romance packages available
- Wheelchair accessible – no
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Snack bar/deli
- Designated smoking areas
- Pool umbrellas
- Laundry facilities
- Total number of rooms - 17
- Number of floors - 2
- Number of buildings/towers - 11
- Airport transportation (surcharge)
- Garden
- Multilingual staff
- 24-hour pool access
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of outdoor pools - 2
- Free WiFi
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
Room Amenities
Una Vida offers 17 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
- Daily housekeeping
- Free toiletries
- Hair dryer
- In-room safe
- Ceiling fan
- In-room climate control (air conditioning)
- Premium bedding
- Iron/ironing board (on request)
- Free bottled water
- In-room massage available
- Shower only
- Free WiFi
- Down comforter
- Pillowtop mattress
- Rainfall showerhead
- Balcony or patio
- Towels provided
- Bedsheets provided
- Champagne service
- Soap
- Shampoo
- Toilet paper
- Window screens
- Guidebooks or recommendations
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Ananda - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
- Massages
Nearby Activities
2 outdoor swimming pools are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Scuba diving nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for cooked-to-order breakfast: approximately USD 10 for adults and USD 10 for children
- Airport shuttle fee: USD 130 per vehicle (one-way, maximum occupancy 5)
- Pet fee: USD 20 per accommodation, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Debit cards
Gap period enforced between guest stays - 48 hours
Children and extra beds
- Children are welcome.
Pet Policy
- Pets allowed for an extra charge of USD 20 per accommodation, per night
- Dogs and cats only
- 1 total (up to 33 lbs per pet)
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
24-hour pool access
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Contactless check-in and contactless check-out are available.
Hotel Names
- Una Vida Villa Tulum
- Una Vida Tulum
- Una Vida Hotel Tulum
- Una Vida Hotel
- Una Vida Hotel
- Una Vida Tulum
- Una Vida Hotel Tulum
Hotel Reviews
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