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Premier Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Jungle Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Quadruple Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury House

Bed Count 2 King Beds Maximum Occupancy 7 Max

Tropical Room - Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Una Vida features a full-service spa and an outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

Una Vida has designated areas for smoking.

  • Private picnics
  • Coffee/tea in common areas
  • Number of outdoor pools - 1
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Beach shuttle (surcharge)
  • Front desk (limited hours)
  • Uncovered parking
  • Secured parking
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Pool umbrellas
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 17
  • Number of floors - 2
  • Number of buildings/towers - 11
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • 24-hour pool access
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Room Amenities

Una Vida offers 17 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Daily housekeeping
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Ceiling fan
  • In-room climate control (air conditioning)
  • Premium bedding
  • Iron/ironing board (on request)
  • Free bottled water
  • In-room massage available
  • Shower only
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • Rainfall showerhead
  • Balcony or patio
  • Towels provided
  • Bedsheets provided
  • Number of beds 1
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Guidebooks or recommendations

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.

Ananda - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

  • Massages

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scuba diving nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 50 for adults and USD 50 for children
  • Airport shuttle fee: USD 130 per vehicle (one-way, maximum occupancy 5)
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation.

Service animals are allowed

Service animals are exempt from fees/restrictions

Restricted number of spaces per unit

Number of spaces per unit - 1

Front desk opens daily at 7:00 AM

Front desk closes daily at 11:00 PM

Contactless check-out is available

Security system

Staffed front desk

Contactless check-in is available

No elevators

Debit cards

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed for an extra charge of USD 20 per accommodation, per night
  • Dogs and cats only
  • 1 total (up to 33 lbs per pet)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

24-hour pool access

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Contactless check-in and contactless check-out are available.

Hotel Names

  • Una Vida Villa Tulum
  • Una Vida Tulum
  • Una Vida Hotel Tulum
  • Una Vida Hotel
  • Una Vida Hotel
  • Una Vida Tulum
  • Una Vida Hotel Tulum

Hotel Reviews

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