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Unho Tulum

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Unho Tulum

Front of property
Deluxe House, 3 Bedrooms, Private Pool, Ground Floor | Living room | 40-inch Smart TV with digital channels, TV, printers
40-inch Smart TV with digital channels, TV, printers
40-inch Smart TV with digital channels, TV, printers
Outdoor pool, open 8:00 AM to 10:30 PM, sun loungers

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
  • Air conditioning
  • Laundry
  • Parking included
  • Outdoor Space
  • 24/7 front desk

Explore the area

Map
C. 7 Poniente, 24, Tulum, QROO, 77760
  • Hospital de Tulum
    4 min drive
  • Dos Aguas Park
    4 min drive
  • Tulum National Park
    7 min drive
  • Tulum, Quintana Roo (TUY)
    17 min drive

Room options

View all photos for Deluxe Studio, Private Pool

Deluxe Studio, Private Pool | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Studio, Private Pool

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, Private Pool, Courtyard View

Superior Apartment, Private Pool, Courtyard View | Living area | 40-inch Smart TV with digital channels, TV, printers

Superior Apartment, Private Pool, Courtyard View

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Apartment

Standard Apartment | Private kitchen | Microwave, stovetop, coffee/tea maker, rice cooker

Standard Apartment

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Comfort Studio

Comfort Studio | Premium bedding, down comforters, pillowtop beds, in-room safe

Comfort Studio

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe House, 3 Bedrooms, Private Pool, Ground Floor

Deluxe House, 3 Bedrooms, Private Pool, Ground Floor | Living room | 40-inch Smart TV with digital channels, TV, printers

Deluxe House, 3 Bedrooms, Private Pool, Ground Floor

  • 3 bedrooms
  • 4 bathrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe Apartment, 3 Bedrooms, Private Pool, Tower

Deluxe Apartment, 3 Bedrooms, Private Pool, Tower | Living room | 40-inch Smart TV with digital channels, TV, printers

Deluxe Apartment, 3 Bedrooms, Private Pool, Tower

  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

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Pool
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Parking included
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4.6 out of 5, Wonderful, (197)
The price is $178
per night
$223 total
includes taxes & fees
Jan 2 - Jan 3
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About this property

Unho Tulum

5-star aparthotel in La Veleta
Along with an outdoor pool, this aparthotel has spa services and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Each apartment boasts a heated floor (bathroom) and offers free WiFi and a pillowtop bed. Comforts include premium bedding and a pillow menu, and guests will also find conveniences like a microwave and a coffee/tea maker. Housekeeping is available on request.
Unho Tulum offers 15 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations include kitchen islands. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room microwaves and rice cookers. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 40-inch Smart televisions come with digital channels. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.
Unho Tulum features an outdoor pool, spa services, and a vending machine. Wireless Internet access is complimentary. This luxury aparthotel also offers tour/ticket assistance, a garden, and concierge services. Complimentary uncovered self parking is available on site.

Unho Tulum has designated areas for smoking.

Languages

English, Spanish

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Outdoor pool
  • Pool loungers
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Family friendly

  • Childcare (surcharge)
  • Children's dinnerware
  • Highchair
  • Travel crib

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Griddle
  • Kitchen island
  • Microwave
  • Rice cooker
  • Spices
  • Stovetop

Dining

  • Chef service

Bedrooms

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Outdoor areas

  • Deck/patio
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace
  • Printer

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Meal delivery service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a village
  • In the suburbs
  • Near the sea

Things to do

  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Window guards
  • Fire extinguisher

General

  • 15 units
  • Access via exterior corridors
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival

Access methods

Access code, staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Unho Tulum Tulum
Unho Tulum Aparthotel
Unho Tulum Aparthotel Tulum

Unho Tulum Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 13 out of 16 reviews" "
Rating 8 - Good. 3 out of 16 reviews" "
Rating 6 - Okay. 0 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

9.0/10

Cleanliness

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great little place to stay at a good rate. Walking distance to a few local spots. Surrounding area is under construction but that didn’t impact our stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Erica

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property was such a vibe! My friends and I enjoyed our stay.. the negative comments about the area was not needed! If you ever been to Tulum then you already know it is developing, however, the property was amazing!! The property manager was really helpful, informative, and I was able to communicate with him about whatever I needed during our stay. We really enjoyed our stay!! I encourage yall to book..
Stayed 3 nights in Jul 2024

8/10 Good

Karen

Traveled with partner
Liked: Amenities
Liked space, decor. Did not like location. Road to Unho, rocky, muddy, rough terrain some roads to get there (rent a jeep or 4x4 if you can. Property for most part maintained. Only issues were. Pool was dirty upon arrival. Asked attendant if pool was cleaned he said “yes”, but when we asked a different attendants after he left, he said “no” and immediately started cleaning the pool (we appreciated that). Fixtures in the house were rusty (especially the sink in the kitchen). It looked very dirty with the rust (I was creeped out to wash dishes in it). At first I thought that the rust stains could not come out but then I asked one of the female attendants to clean it. She got a sponge n some soap and to my surprise “most” of the rust came out. I also had an issue with the upstair shower. I noticed a “black” unknown substance around the bottom of the shower. I looked at it for a couple of days then finally asked the male attendant if he knew what the substance was? He said he did not know but he would try to get it out with bleach. He put the bleach on it and most of the black substance disappeared. He had to do this 2 days in a row (it appeared to be mold to me. Around the faucet also had little black specs. So long story shirt, the property in general diid not appear to be inspected or deep cleaned before I arrived. Property smelled like it was just sitting there, like it was not freshly cleaned. Expected more when cleanliness was concerned. I would not stay here again.
Stayed 5 nights in Jun 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Jun 2024

10/10 Excellent

MarKetha

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

curtis, Paradise

Liked: Cleanliness, amenities, property conditions & facilities
Very beautifully decorated! Just a beautiful place
Stayed 3 nights in Mar 2024

10/10 Excellent

linah

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The host is so lovely! We had some issues with the payment but he let us stay until we figured it out. Lovely area will be coming back!
Stayed 4 nights in Mar 2024

10/10 Excellent

Carey

Stayed 5 nights in Dec 2023

10/10 Excellent

Byron

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay...
Stayed 2 nights in Jun 2023

8/10 Good

Monique, Arverne

Traveled with family
Liked: Amenities, property conditions & facilities
…so many little bugs :-(
Stayed 6 nights in Feb 2023

10/10 Excellent

MONTSERRAT

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Camille

Liked: Cleanliness, room comfort
Agréable séjour
Très bel établissement. Chambre spacieuse et joliment décorée. Nous avions une petite piscine privée sur notre terrasse ce qui rendait le séjour encore plus agréable. Hôte disponible et réactif Le seul bémol est l’accès à l’hôtel qui nécessite de conduire sur une route en très mauvais état
Stayed 2 nights in Jul 2023

10/10 Excellent

KAREN

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

MARCIA

Liked: Cleanliness, room comfort
Maravilhoso
Piscina aquecida maravilhosa
Stayed 3 nights in Feb 2023

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Mauricio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.