*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Valhalla Residence by Biwa features an outdoor pool and complimentary bicycles. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. This Tulum aparthotel also offers a terrace, barbecue grills, and tour/ticket assistance. Complimentary uncovered self parking is available on site.
Valhalla Residence by Biwa is a smoke-free property.
- Barbecue grill(s)
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Number of outdoor pools - 1
- Bicycle parking available
- Elevator
- Beach shuttle (surcharge)
- Front desk (limited hours)
- Laundry facilities
- Uncovered parking
- Tours/ticket assistance
- Beach towels
- Total number of rooms - 12
- Free self parking
- Free WiFi
- Pool sun loungers
- No accessible airport shuttle
- Airport transportation (surcharge)
- Smoke-free property
- Garden
- Off-street parking
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Kitchen
- Laundry facilities
- Separate dining area
- Full-sized refrigerator/freezer
- Free cribs/infant beds
Room Amenities
Valhalla Residence by Biwa offers 12 air-conditioned accommodations with espresso makers and safes. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). 40-inch Smart televisions come with digital channels. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.
- Air conditioning
- Television
- Coffee/tea maker
- Hair dryer
- In-room safe
- Espresso maker
- Separate sitting area
- Iron/ironing board (on request)
- Cookware, dishware, and utensils
- Wireless internet access
- Kitchen
- In-room massage available
- Shower only
- Separate dining area
- Full-sized refrigerator/freezer
- Stovetop
- Digital TV service
- Free WiFi
- Individually furnished
- Individually decorated
- TV size: 40
- TV size measurement: inch
- Free cribs/infant beds
- Towels provided
- Bedsheets provided
- Smart TV
- Number of beds 2
- Housekeeping on request
- Champagne service
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Freezer
- Number of days between towel changes: 3
- WiFi speed 250+ Mbps (good for 3–5 people or up to 10 devices)
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible path to elevator
Nearby Activities
Recreational amenities at the aparthotel include an outdoor pool and complimentary bicycles.
- Free bicycles on site
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: MXN 4400 per vehicle (roundtrip, maximum occupancy 4)
- Late check-out is available for a fee (subject to availability)
- Housekeeping is available for an additional fee and varies based on unit size
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Onsite parties or group events are strictly prohibited. Long-term renters welcome.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.
Front desk opens daily at 9:00 AM
Front desk closes daily at 9:00 PM
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property uses a professional cleaning service
Contactless check-out is available
Property is cleaned with disinfectant
Long-term renters welcome
Security system
Guests must register online prior to arrival
Property does not follow sanitization practices of any association
Guests must provide a copy of their passport in advance
Staffed front desk
Social distancing measures are in place
Events/parties not allowed
Contactless check-in is available
No rollaway/extra beds available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Service animals not allowed
Reservations are required for onsite COVID-19 testing
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
The property is professionally cleaned.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Valhalla By Biwa Tulum
- Valhalla Residence by Biwa Tulum
- Valhalla Residence by Biwa Aparthotel
- Valhalla Residence by Biwa Aparthotel Tulum
Hotel Reviews
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