This Tulum hotel has its very own private beach. Wakax Hacienda - Cenote & Boutique Hotel features 3 outdoor swimming pools and complimentary bicycles. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges.
A business center is on site at this 4-star property. This family-friendly hotel also offers spa services, an arcade/game room, and tour/ticket assistance. Onsite uncovered self parking and uncovered valet parking are complimentary.
Wakax Hacienda - Cenote & Boutique Hotel is a smoke-free property.
Wakax Hacienda - Cenote & Boutique Hotel offers 50 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature premium bedding. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Free self parking , Free valet parking
Available in all rooms: Wireless internet access
Available in some public areas: Free WiFi
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Wakax Hacienda - Cenote & Boutique Hotel has a restaurant on site.
El Cocal - Onsite restaurant. Open daily.
Hacienda Wakax has couples treatment room(s). Services include massages and body treatments. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 outdoor swimming pools are on site along with complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
The resort fee includes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at 7:00 PM
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Debit cards
Gap period enforced between guest stays - 24 hours
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.