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Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$282* Per night/room May 7 - May 8

Signature Villa, Private Pool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Studio Suite, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Cabin, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Signature Villa, 2 Bedrooms, Private Pool

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Amenities

Property Features

This Tulum hotel has its very own private beach. Wakax Hacienda - Cenote & Boutique Hotel features 3 outdoor swimming pools and complimentary bicycles. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges.

A business center is on site at this 4-star property. This family-friendly hotel also offers spa services, tour/ticket assistance, and an arcade/game room. Onsite uncovered self parking and uncovered valet parking are complimentary.

Wakax Hacienda - Cenote & Boutique Hotel is a smoke-free property.

  • Couples/private dining
  • Private picnics
  • Number of outdoor pools - 3
  • Number of bars/lounges - 2
  • Wine release events
  • Full-service spa
  • 24-hour front desk
  • Business center
  • Uncovered parking
  • Beach club nearby (surcharge)
  • Secured parking
  • Tours/ticket assistance
  • Uncovered parking
  • Free self parking
  • Secured parking
  • Pool sun loungers
  • Free valet parking
  • Private beach nearby
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Snack bar/deli
  • Pool umbrellas
  • Total number of rooms - 50
  • Arcade/game room
  • Garden

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Babysitting or childcare (surcharge)

Room Amenities

Wakax Hacienda - Cenote & Boutique Hotel offers 50 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature premium bedding. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Minibar
  • Daily housekeeping
  • Free toiletries
  • Ceiling fan
  • Designer toiletries
  • Premium bedding
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • In-room massage available
  • Shower only
  • In-room safe (laptop compatible)
  • Sleep Number by Select Comfort mattress
  • Rainfall showerhead
  • Bedsheets provided
  • Highchair
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Guidebooks or recommendations
  • Restaurant dining guide
  • Toothbrush and toothpaste available on request
  • Number of days between towel changes: 2
  • Number of days between bed sheet changes: 2

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.

Wakax Hacienda - Cenote & Boutique Hotel has a restaurant on site.

El Cocal - Onsite restaurant. Open daily.

Spa Services

Hacienda Wakax has couples treatment room(s). Services include massages and body treatments. The spa is open daily.

  • Body treatments
  • Couples treatment rooms
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Nearby Activities

3 outdoor swimming pools are on site along with complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Ecotours on site
  • Free bicycles on site
  • Hiking/biking trails nearby
  • Cave exploring/spelunking on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 10 percent of room rate

The resort fee includes:

  • Beach towels
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 25 for adults and USD 12 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 7:00 PM

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Hotel Names

  • WAKAX HACIENDA
  • Wakax Hacienda Cenote &
  • Wakax Hacienda - Cenote & Boutique Hotel Hotel
  • Wakax Hacienda - Cenote & Boutique Hotel Tulum
  • Wakax Hacienda - Cenote & Boutique Hotel Hotel Tulum

Hotel Reviews

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