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Hotel Amenities

Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. After a day at the beach, enjoy amenities at XELA like an outdoor pool and complimentary bicycles.

Guests can enjoy a complimentary breakfast each morning. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Complimentary self parking and valet parking are available on site.

  • On private beach
  • Spa services on site
  • Daily
  • Couples/private dining
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Number of outdoor pools - 1
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Free breakfast (local cuisine)
  • Concierge services
  • Snack bar/deli
  • 24-hour front desk
  • Free breakfast
  • Beach towels
  • Total number of rooms - 12
  • Free self parking
  • Free WiFi
  • Free valet parking
  • Outdoor furniture

Room Amenities

XELA offers 12 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Free bottled water
  • Wireless internet access
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Change of towels (on request)
  • Change of bed sheets (on request)

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

A complimentary local cuisine breakfast is served each morning between 8:00 AM and 11:00 AM.

XELA has a restaurant on site.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Nearby Activities

A private beach and complimentary bicycles are featured at the hotel. Other recreational amenities include an outdoor pool.

Guests under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Windsurfing nearby
  • Snorkeling nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 30 per accommodation, per night

We have included all charges provided to us by the property.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 6:00 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.

Staffed front desk

No rollaway/extra beds available

No cribs (infant beds) available

LGBTQ friendly

No elevators

Service animals not allowed

Debit cards

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

No pets and no service animals are allowed at this property.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • XELA Hotel
  • XELA Tulum
  • XELA Hotel Tulum

Hotel Reviews

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