Concierge services, tour/ticket assistance, and wedding services are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a convenience store, a garden, and a front-desk safe are onsite.
Zamna eco-lodge Tulum offers 14 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Tulum hotel also offers a terrace, a vending machine, and multilingual staff. Concierge services and wedding services can be provided. Complimentary secured self parking is available on site. A total renovation of this property was completed in December 2020.
Zamna eco-lodge Tulum has designated areas for smoking.
A complimentary continental breakfast is served each morning between 9:00 AM and 11:00 AM.
Languages
English, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free secured self parking on site
Food and drink
Free continental breakfast available daily 9:00 AM to 11:00 AM
Things to do
Kayaking
Family friendly
Grocery/convenience store
Conveniences
Grocery/convenience store
Limited-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Outdoors
Dock
Garden
Outdoor furniture
Terrace
Accessibility
No elevator
More
Designated smoking areas
Mosquito nets
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Free bottled water
More
Air conditioning
Electrical adapters
Individual decor
Individual furnishings
Safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
Property is also known as
ZAMNA
Zamna eco-lodge Tulum Hotel
Zamna eco-lodge Tulum Tulum
Zamna eco-lodge Tulum Hotel Tulum
Zamna eco-lodge Tulum Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We went in the off season and most everything on the site was not usable. However, Elizabeth is great. This place has great potential for a big party. Would like to see this place during peak tourism season.
Es una cabaña muy bonita agradable ideal para descansar le falta para que este totalmente lista pero es ideal para descansar. El desayuno muy bien la ducha la decoracion ! Nos gusto
No deberia ni venderse como hotel. No hay recepción, hay una caseta de seguridad que te hace sentir que estas invadiendo una propiedad con unos toldos de obra; si llegas de noche (10mins conduciendo desde Tulum) no esta la entrada señalizada ni iluminada. No nos hicieron el servicio de limpieza seguramente porque no hay personal. Ni nos pidieron identificacion (eramos los únicos huespedes, ahora entienso el motivo). Solamente ves personas preparando un evento mudical para año nuevo, y materiales de construccion (maderas, andamios, clavos, maquinaria) con el consiguiente riesgo para nosotros. No pudimos ni usar la piscina porque tenia hojas pero ni cojines en los bancos habia y el domingo la estaban usando gente local o familiares de trabajadores con neveras y bebidas. Desconozco si despues de su evento musical operarán como hotel pero ahora no deberia ni considerarse alojamiento turístico. Un fraude!
Carolina
Stayed 2 nights in Dec 2021
6/10 Okay
CAROLINA
Oct 11, 2021
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Un lugar con mucho potencial
Las habitación es tal cual se anuncia. Una muy buena habitación. Respecto al resto del hotel no es como se ve en el anuncio. Parece estar un poco descuidado.
Lo que realmente no nos agrado es que frente a las habitaciones esta hubicado un lugar donde al parecer es el centro de runiones de las personas que trabajan en la propiedad (hay varias personas haciendo adecueciones al lote y demas) lo que quita totalmente la privacidad de la habitación. Queda uno totalmente observado.
El hotel tiene mucho potencial, pero hay algunas cosas por mejorar.
Pd.La atención de Coti en el front desk es buena.