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Zamas Hotel

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zamas Hotel

On the beach, white sand, beach umbrellas, beach towels
Outdoor pool, sun loungers
Fishing
Breakfast, lunch, dinner served; international cuisine, beach views
Boating

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Spa
  • Housekeeping
  • Pet friendly

Explore the area

Map
Km 5 Carretera Tulum Boca-Paila, Sur Las Ruinas, Tulum, QROO, 77780
  • SFER IK
    5 min walk
  • Mexidivers
    1 min walk
  • Tulum Bus Terminal
    6 min drive
  • Tulum, Quintana Roo (TUY)
    18 min drive

Room options

View all photos for Standard Room, Garden View, Poolside

Standard Room, Garden View, Poolside | In-room safe

Standard Room, Garden View, Poolside

  • 517 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, Garden View, Beachside

Family Room, Garden View, Beachside | In-room safe

Family Room, Garden View, Beachside

  • 350 sq ft
  • Sleeps 6
  • 2 Twin Beds, 1 King Bed and 1 Queen Bed

View all photos for Classic Room, Partial Sea View, Beachside

Classic Room, Partial Sea View, Beachside | In-room safe

Classic Room, Partial Sea View, Beachside

  • 646 sq ft
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, Beachfront

Signature Room, Beachfront | In-room safe

Signature Room, Beachfront

  • 323 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Signature Room, Ocean View, Poolside (Upper Floor)

Signature Room, Ocean View, Poolside (Upper Floor) | In-room safe

Signature Room, Ocean View, Poolside (Upper Floor)

  • 322 sq ft
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Standard Bungalow, Beachfront

Standard Bungalow, Beachfront | In-room safe

Standard Bungalow, Beachfront

  • 140 sq ft
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, Partial Sea View, Beachside

Classic Room, Partial Sea View, Beachside | In-room safe

Classic Room, Partial Sea View, Beachside

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

Beach

Piedra Escondida

On private beach
Breakfast included
Parking included
Free WiFi
4.5 out of 5, Wonderful, (434)
The price is $316
per night
$386 total
includes taxes & fees
Jan 6 - Jan 7
Piedra Escondida

About this property

Zamas Hotel

3-star hotel in Zona Hotelera
At Zamas Hotel, relax by an outdoor pool or hit the beach where you can enjoy snorkeling.
Zamas Hotel offers 17 air-conditioned accommodations with laptop-compatible safes and ceiling fans. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and in-room massages can be requested.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including Ayurvedic.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This beach hotel also offers an outdoor pool, spa services, and a library. Concierge services and wedding services can be provided.

Zamas Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Que Fresco - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 100 to 200 for adults and MXN 50 to 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Que Fresco

Things to do

  • Arcade/game room
  • Fishing
  • Library
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkeling

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • 1 building
  • 1 floor
  • Mosquito nets
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 2000 per pet, per stay
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 for adults, and MXN 50 to 150 for children
  • Pet fee: MXN 2000 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel Zamas
Zamas
Zamas Hotel
Zamas Hotel Tulum
Zamas Tulum
Zamas Hotel Hotel
Zamas Hotel Tulum
Zamas Hotel Hotel Tulum

Zamas Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 117 reviews" "
Rating 8 - Good. 27 out of 117 reviews" "
Rating 6 - Okay. 9 out of 117 reviews" "
Rating 4 - Poor. 5 out of 117 reviews" "
Rating 2 - Terrible. 3 out of 117 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2024

8/10 Good

Deanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short drive to Tulum beach when it’s seaweed season. Housekeeping is excellent! Staff is friendly and helpful. Property is generally quiet. AC is very good. Restaurants in walking distance. Beds are comfortable.
Stayed 7 nights in Jul 2024

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend Zamas Hotel!! Lovely staff, clean and great location.
Stayed 6 nights in May 2024

10/10 Excellent

Venugopal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Great location. Friendly staff. Good food. Everything is great about Zamas.
Stayed 4 nights in Apr 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. From the people working at the restaurant/bar, the concierge Daniel, Fernando & Abigail to the security team. All friendly and provided great recommendations. We stayed at the Signature Room, Upper Floor Oceanview. It’s across the street. It was worth it. You can hear the waves all night. Gorgeous inside and out. Restaurant food and drinks are really good. Make sure you get the colectivo (mini bus/van)to head to the centro and other locations. Very convenient. Just tell the driver where you are headed. Taxis are pricey! Regresaríamos a este hotel sin pensarlo dos veces. Gracias.
Stayed 4 nights in Mar 2024

8/10 Good

michael

Traveled with family
Liked: Cleanliness
Stayed 5 nights in Mar 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with our first time at Zamas and look forward to a return trip.
Stayed 4 nights in Mar 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
The staff was great, but we slept poorly the first night due to upstairs renters who stayed up late
Stayed 5 nights in Jan 2024

6/10 Okay

Edward, Austin

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zamas is a great option for those who are just looking for a nice place to stay at a reasonable price, rather than some of the full-package resorts nearby.
Stayed 2 nights in Nov 2023

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tulum GEM!
Zamas Hotel is an absolute GEM! We wanted to be more in the community rather than in a big all-inclusive and Zamas was perfect! The staff was so friendly and helpful, our room was right on the beach and the food was PHENOMINAL! It was conveniently located in a moderately busy part of town so it was quiet at night and only a 10min drive down to the party section of Tulum. The room was so cute and the hotel did a great job cleaning every day. I was worried about the heat and the AC in the room worked wonderfully. I would 1000% stay here again.
Stayed 4 nights in Jul 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

parveen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My friends and I just returned from a brilliant trip to Tulum. We stayed at the Zamas Hotel for 3 nights and we could not have been more happy! The location is spectacular, right on the beach in a quiet yet central area. The food and bar service was consistently awesome. Our room was a perfect mix of rustic and comfortable. Most importantly, the staff were extremely helpful and great to converse with. They assisted us with transportation and answered all of our numerous questions. Abi, Daniel, Fernando, and Iliana in particular were just so fantastic and so super helpful. I would highly recommend this property 😀!

10/10 Excellent

Erika

Traveled with group
Perfect three days at Zamas Tulum
The staff was the nicest! The rooms were so funky and special. The location was near many restaurants and the mexidivers tour shop. We loved to sit on the beautiful beach all afternoon.
Stayed 4 nights in Dec 2022

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

2/10 Terrible

Lillian

Disliked: Amenities, property conditions & facilities
This place can be passed by for now… maybe when they finish the construction and repair all the amenities… like sockets falling apart and difficulty issuing refunds??? Got to pay to stay here and step over animal feces on my way to my room. To be honest i can’t imagine how this has any good reviews based on my short stay.
Stayed 7 nights in May 2022

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 5 nights in May 2022

10/10 Excellent

Rebecca, FOX POINT

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2022

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom and I spent 8 days at Zamas. The hotel is charming and stylish and our room was more a suite than a double with a huge deck perfect for yoga. We loved the pool area, the restaurant on the rocks, watching the birds and iguanas. The hotel is on a small beach a short walk to beautiful Tulum beach. Daniel at the front desk was so helpful. And vegan friendly.
Stayed 7 nights in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vacation in Tulum
Stayed 6 nights in Jan 2022

8/10 Good

Jacqueline

Stayed 3 nights in Jan 2022

10/10 Excellent

ran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with friendly staff
Amazing hotel with friendly staff
Stayed 1 night in Dec 2021

10/10 Excellent

ran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with super friendly staff.
Stayed 7 nights in Dec 2021