*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Zereno Boutique Hotel features an outdoor pool, spa services, and a terrace. Wireless Internet access is complimentary. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A shuttle from the airport to the hotel is complimentary to guests (available on request). This Tulum hotel also offers tour/ticket assistance, a garden, and concierge services.
Zereno Boutique Hotel is a smoke-free property.
- Number of outdoor pools - 1
- Elevator
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Front desk (limited hours)
- Spa treatment room(s)
- Tours/ticket assistance
- Free pool cabanas
- Free WiFi
- Pool sun loungers
- Smoke-free property
- Safe-deposit box at front desk
- Distance from property (ft) 33
- Spa services on site
- Terrace
- Luggage storage
- Proposal/romance packages available
- Free airport transportation - pickup
- Wheelchair accessible – no
- Distance from property (meters) 10
- Free parking nearby
- Concierge services
- Street parking
- Total number of rooms - 18
- No accessible airport shuttle
- Garden
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
Room Amenities
Zereno Boutique Hotel offers 18 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with digital channels and smart speakers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
- Air conditioning
- Television
- Minibar
- Daily housekeeping
- Free toiletries
- Hair dryer
- Espresso maker
- Premium bedding
- Soundproofed rooms
- Iron/ironing board (on request)
- Free bottled water
- Blackout drapes/curtains
- Shower only
- Digital TV service
- Free WiFi
- Down comforter
- Individually decorated
- TV size: 55
- TV size measurement: inch
- Rainfall showerhead
- Furnished balcony
- Towels provided
- Bedsheets provided
- Smart TV
- Number of beds 2
- Local maps
- Window screens
- Guidebooks or recommendations
- Streaming services
- Restaurant dining guide
- Lever door handles
- Toothbrush and toothpaste not available
- Smart speaker
- Mobile key entry
Parking
Free parking nearby
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include massages.
- Number of treatment rooms 2
- Couples treatment rooms
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
- Hiking/biking trails nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: USD 100 per stay
We have included all charges provided to us by the property.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. The property is professionally cleaned. Guests can access their rooms with a mobile device.
Front desk opens daily at 6:00 AM
Front desk closes daily at midnight
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property uses a professional cleaning service
Property is cleaned with disinfectant
Contactless check-out is not available
Staffed front desk
Social distancing measures are in place
Guest will receive an email before arrival 24 hours
Contactless check-in is not available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Guests will receive an email with special check-in instructions
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Debit cards
Children and extra beds
- Children are welcome.
Pet Policy
- No pets or service animals allowed
We should mention
Pool access available from 8:00 AM to 9:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
The property is professionally cleaned.
Guests can access their rooms with a mobile device.
Hotel Names
- Zereno
- Zereno Boutique Hotel Hotel
- Zereno Boutique Hotel Tulum
- Zereno Boutique Hotel Hotel Tulum
Hotel Reviews
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