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Four Points By Sheraton Hong Kong, Tung Chung

4.0 star property

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Photo gallery for Four Points By Sheraton Hong Kong, Tung Chung

Suite, 1 King Bed, Ocean View | View from room
View from room
Bicycling
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • Free WiFi

Explore the area

Map
9 Yi Tung Road, Tung Chung, Lantau Island, Tung Chung
  • Citygate Outlets
    ‪9 min walk‬
  • Tung Chung New Development Ferry Pier
    ‪11 min walk‬
  • AsiaWorld-Expo
    ‪7 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪9 min drive‬

Room options

View all photos for Traditional Room, 2 Twin Beds, Ocean View

Traditional Room, 2 Twin Beds, Ocean View | Hypo-allergenic bedding, minibar, in-room safe, desk

Traditional Room, 2 Twin Beds, Ocean View

  • Sea view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, 1 King Bed, Ocean View

Traditional Room, 1 King Bed, Ocean View | Hypo-allergenic bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed, Ocean View

  • Sea view
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking, City View

Traditional Room, 1 King Bed, Non Smoking, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking, City View

  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Ocean View

  • Sea view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Twin Beds, City View

Traditional Room, 2 Twin Beds, City View | City view

Traditional Room, 2 Twin Beds, City View

  • City view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Four Points By Sheraton Hong Kong, Tung Chung

4-star Tung Chung hotel with 2 restaurants
This smoke-free hotel features 2 restaurants, self parking, and concierge services. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include dry cleaning, a 24-hour front desk, and a porter/bellhop. Housekeeping is available on request.
Four Points By Sheraton Hong Kong, Tung Chung offers 1001 air-conditioned accommodations with minibars and laptop-compatible safes. 49-inch Smart televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Tung Chung hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants. Public areas are equipped with complimentary wireless Internet access. A roundtrip airport shuttle is complimentary to guests at scheduled times. This Tung Chung hotel also offers multilingual staff, concierge services, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Four Points By Sheraton Hong Kong, Tung Chung is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Tung Chung Kitchen - This restaurant serves lunch only.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM at scheduled times
  • Covered self parking on site (HKD 576 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 218 for adults and HKD 108 for children
  • 2 restaurants

Restaurants on site

  • Tung Chung Kitchen

Things to do

  • Bicycle rentals
  • Shopping

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 339 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately HKD 218 for adults and HKD 108 for children
  • Covered self parking fee: HKD 576 per day
  • Rollaway bed fee: HKD 339 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and PayMe
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Four Points By Sheraton Hong Kong Tung Chung
Four Points By Sheraton Hong Kong, Tung Chung Hotel
Four Points By Sheraton Hong Kong, Tung Chung Tung Chung
Four Points By Sheraton Hong Kong, Tung Chung Hotel Tung Chung

Four Points By Sheraton Hong Kong, Tung Chung Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 888 out of 1293 reviews
Rating 8 - Good. 301 out of 1293 reviews
Rating 6 - Okay. 51 out of 1293 reviews
Rating 4 - Poor. 24 out of 1293 reviews
Rating 2 - Terrible. 29 out of 1293 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marcia, Ipswich

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and helpful staff and transportation to the subway and airport
Stayed 1 night in Jan 2025

8/10 Good

Elliott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and service

I arrived middle of night for a layover stay, check-in was quick and smooth. Offered late check out which I really needed. 24-hr room service, food was great quality at 3am. Room comfortable and nice as expected.
Stayed 1 night in Jan 2025

10/10 Excellent

Kit

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean; close to shopping outlet
Stayed 4 nights in Jan 2025

10/10 Excellent

I CHEE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
shuttle bus is full during peak hours, have to wait for 30 mins or choose to walk
Stayed 10 nights in Jan 2025

8/10 Good

william

Stayed 1 night in Jan 2025

10/10 Excellent

Xiaoxia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in this place twice in Dec 2024. It's very good location and quiet even it's closed to airport. They offer bus from airport and also from the train station 15 mins walk from the hotel. There are some small shops across street from the hotel and they are convenient. There is laundry service in those shops which was great. I highly recommend this place.
Stayed 4 nights in Dec 2024

10/10 Excellent

Weiying

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, enjoyed my stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Jaroslaw

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Zhou

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had horrible experience with the airport shuttle bus service because I was not notified it ends at 11:15pm everyday. I landed at HKG airport at 11:15pm on Jan 19, 2025 after about 25 hours air-travel from US. After exit the airport, I waited at the airport shuttle bus stop for almost 45 minutes. I sent a message per Expedia to the hotel service team, but didn't get response. Then I went back to HKG airport service desk, called hotel front desk and was told that no more shuttle bus service after 11:15pm. I explained that timetable was not specified in it's service at Expedia. Furthermore, that shuttle bus service was a key factor for my booking to this hotel. The hotel manager declined my request on phone for a shuttle bus pickup service and asked to take taxi instead. After the call, I went outside waiting in line for airport taxi stand. Roughly 40 minutes later, it turned out that HKG airport taxi doesn't accept US credit cards, nor Apple Pay and Google Pay, only HK dollars With no HK dollars with me, I went back inside HKG airport again and got enough cash for taxi ride. Finally I arrived at the hotel and checked in after 2am, over 3 hours after my landing to the hotel which is 6 mins bus/taxi ride-away. Even the facility and crew were nice, but after all 3-hours turmoils figuring out the way to the Hotel due to the false advertisement on Expdia, I only felt extremely exhausted and frustrated. I'm very disappointed with the shuttle bus mishaps and requst full refund
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything is good, rooms are very clean and comfortable. free shuttle bus to citygate and also to airport
Stayed 1 night in Jan 2025

10/10 Excellent

HENG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle to airport and mtr station makes it a convenient location for overnight stops close to airport
Stayed 1 night in Jan 2025

10/10 Excellent

Allan

Stayed 2 nights in Jan 2025

10/10 Excellent

Guntram

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and newly developed area in Tung Chung. Relaxed. Take taxi to go somewhere.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services and gold card elite members should be given opportunity to upgrade room even booked via expedite.
Stayed 4 nights in Jan 2025

10/10 Excellent

Binderiya

Liked: Cleanliness, staff & service, property conditions & facilities
All service was good but also you should change socket. It was little bit difficult to us to charge cellphone and using my own hair dryer.
Stayed 1 night in Jan 2025

10/10 Excellent

Josephine, Jacksonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel wirh walkable restaurahts and 7-11. Very friendly and helpful staff from Concierge,FrontDesk, Restaurant staff. Very good breakfast selection. Hotel close to MTR stationand is complimentary bus and airport transfer in and out. I am glad i am a Bonvoy member.

10/10 Excellent

tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Josephine, Jacksonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location witj complimentary airport transfers and MTR drop off/pick up. The only concern is the bathroom shower needs to be detailed. Front desk, concierge and Maintenance staff are top notch. Will stay again when in Hongkong.
Stayed 1 night in Jan 2025

10/10 Excellent

kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Would come back.
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Amenities
The staff were attentive and personal except that we experienced some language barriers with some front desk staff. Lunch buffet was excellent with services, prices and varieties. The restaurant was clean and I was impressed with the friendly staff. Shuttle bus service was very helpful, it would be better if hours can be extended to midnight to save our hassle catching a taxi in another area.
Stayed 3 nights in Jan 2025