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Family Room, Multiple Beds, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premier Suite, 1 King Bed (Executive)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premier Room, 1 Queen Bed (Executive)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premier Room, 2 Twin Beds (Executive)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Amenities

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:

  • Swimming pool

Property Features

In addition to a seasonal outdoor pool, Novotel Citygate Hong Kong provides a fitness center and a children's pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 4790 square feet (445 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and a garden. A roundtrip airport shuttle is complimentary to guests at scheduled times. Onsite parking is available (surcharge), along with a car charging station.

Novotel Citygate Hong Kong is a smoke-free property.

  • Water dispenser
  • Elevator
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • Showcase for local artists
  • Free airport transportation
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • All property's electricity comes from renewable sources
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Valet parking (surcharge)
  • Biodegradable/compostable stirrers
  • Computer station
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Wheelchair accessible
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Conference space size (meters) - 445
  • Number of meeting rooms - 7
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Total number of rooms - 440
  • Number of floors - 23
  • Number of buildings/towers - 1
  • Shopping mall on site
  • Number of bars/lounges - 1
  • Conference space
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2006
  • Electric car charging station
  • Free WiFi
  • Vegetable garden
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Outdoor seasonal pool
  • Children's pool
  • Safe-deposit box at front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Conference space size (feet) - 4790
  • Ballroom
  • Banquet hall
  • Vegetarian breakfast available
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Novotel Citygate Hong Kong offers 440 accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Tung Chung hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Television
  • Alarm clock
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Pay movies
  • Soundproofed rooms
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free wired internet
  • LCD TV
  • TV size: 40
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Parking

Self parking (surcharge) , Valet parking (surcharge)

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning.

Essence - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Olea - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.

Andante - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 800.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 140 to 206.8 for adults, and HKD 103.4 to 103.4 for children
  • Self parking fee: HKD 250 per day
  • Valet parking fee: HKD 250 per day
  • Rollaway bed fee: HKD 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 5:30 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property uses a grey water recycling system

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Grey water recycling system

One child stays free

Service animals are allowed

Service animals are exempt from fees/restrictions

Annual carbon offsets

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 15

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Children stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 550.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

The seasonal pool will be open from March to November.

One child 15 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Contactless check-out is available.

Hotel Names

  • Citygate Hong Kong Novotel
  • Citygate Novotel
  • Citygate Novotel Hong Kong
  • Hong Kong Citygate Novotel
  • Hong Kong Novotel Citygate
  • Novotel Citygate
  • Novotel Citygate Hong Kong
  • Novotel Citygate Hotel
  • Novotel Citygate Hotel Hong Kong
  • Novotel Hong Kong Citygate
  • Novotel Citygate Hong Kong Hotel Hong Kong
  • Novotel Hong Kong Airport
  • Novotel Citygate Hong Kong Hotel Tung Chung
  • Novotel Citygate Hong Kong Hotel
  • Novotel Citygate Hong Kong Tung Chung
  • Novotel Citygate Hong Kong Hotel
  • Novotel Citygate Hong Kong Tung Chung
  • Novotel Citygate Hong Kong Hotel Tung Chung

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