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Best Western New Albany

2.5 star property

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Photo gallery for Best Western New Albany

Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Property amenity
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Gym
  • Business services
$91
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
400 State Highway 30 W, New Albany, MS, 38652
  • Place, Baptist Memorial Hospital - Union County
    ‪9 min walk‬
  • Place, Park Along the River and Mississippi Arboretum
    ‪1 min drive‬
  • Place, University of Mississippi
    ‪48 min drive‬
  • Airport, Tupelo, MS (TUP-Tupelo Regional)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

9.2 out of 10
Wonderful
(24 reviews)
  • 125 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Presidential Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Presidential Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 125 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 125 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 125 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(56 reviews)
  • 125 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(42 reviews)
  • 125 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Lobby
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  • Parking included
  • Free WiFi
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About this property

Best Western New Albany

New Albany hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western New Albany offers 60 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Best Western New Albany features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Onsite self parking is complimentary.

Best Western New Albany is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel New Albany
Best Western New Albany Hotel
Comfort Inn New Albany Hotel
Best Western New Albany Hotel
Best Western New Albany New Albany
Best Western New Albany Hotel New Albany

Best Western New Albany Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 1007 reviews
Rating 8 - Good. 257 out of 1007 reviews
Rating 6 - Okay. 77 out of 1007 reviews
Rating 4 - Poor. 49 out of 1007 reviews
Rating 2 - Terrible. 45 out of 1007 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was not very good due to trucks parking across multiple lanes. The staff was very friendly and welcoming. The room smelled dingy/moldy and if you opened the window someone was looking straight you from an apartment complex directly out the window.
Stayed 2 nights in Sep 2025

8/10 Good

Laura

Stayed 2 nights in Sep 2025

2/10 Terrible

Karen

Stayed 2 nights in Sep 2025

10/10 Excellent

ALMA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and great customer service.
Stayed 4 nights in Jul 2025

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean room in a good location near Oxford. Breakfast was just okay. They should include muffins.
Stayed 2 nights in Sep 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My check-in was fantastic. The girl at the front desk was very personable and helpful. She got me right into a room. The room was clean, but there was a smell of deodorizer, and the room felt almost "wet". I considered asking to change rooms, but assumed all of the rooms on the first floor had the same issue after seeing a dehumidifier in the lobby.
Stayed 1 night in Sep 2025

6/10 Okay

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room smelled musty and bed was hard. Everything else was nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Raymond and SHAVON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Roger

Traveled with group, Business traveler
Fitted sheets kept coming loose. The bed foot was higher than the head. Bathroom Sheetrock showing thru in areas.
Stayed 1 night in Sep 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

LaShara

Business traveler
Liked: Cleanliness, staff & service, amenities
The property was average.
Stayed 1 night in Sep 2025

8/10 Good

Michael, Nashville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel and stay. When I entered the room, the TV was disconnected from signal and the toilet was stopped up, but the front desk resolved both issues immediately. The hotel, parking, and room was very nice. I enjoyed the nice breakfast as well. Overall, I would stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

aubrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to everything
Stayed 2 nights in Sep 2025

10/10 Excellent

Leanetta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Very nice and genuinely friendly staff. check in was easy. comfortable room and decent breakfast. Would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Noreena

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Could have been a 10

The only reason we gave a low rating on comfort is because the fitted sheet would not stay on the bed and would wad up under you. That was not very comfortable. Easy fix with NEW sheets!
Stayed 1 night in Aug 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

James

Stayed 1 night in Aug 2025

8/10 Good

Jeanette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Was clean. Friendly staff. Breakfast was ok. Bread was not filled. There was just 1 slice laying . So we made a waffle which we are not to fond off. Negative was quite some noise of traffic passing by .
Stayed 1 night in Aug 2025

8/10 Good

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the most comfortable bed/pillows for me, but my husband did great and he’s usually the pickier one. The room was quite large and spacious. Would like to have had blankets but we got in late and did not ask the front desk—I’m sure they would have been responsive! Lobby is beautifully done.
Stayed 1 night in Aug 2025

10/10 Excellent

Dean

Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Staff was very friendly.
Stayed 1 night in Aug 2025