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Tongariro River Retreat - Hostel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tongariro River Retreat - Hostel

Front of property
Courtyard
Down comforters, iron/ironing board, bed sheets
Full-size fridge, microwave, stovetop, toaster
Down comforters, iron/ironing board, bed sheets

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Parking included
  • Kitchen
  • Free WiFi
  • Business services

Explore the area

Map
26 Ngawaka Place, Turangi, 3334
  • Turangi i-SITE Visitor Centre
    4 min walk
  • Tongariro National Trout Centre
    3 min drive
  • River Vineyard
    5 min drive
  • Taupo (TUO)
    32 min drive

Room options

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, Ensuite

Down comforters, iron/ironing board, bed sheets

Deluxe Room, 2 Twin Beds, Non Smoking, Ensuite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Bed in 8 - Bed mix dorm Room 4

Bed in 8 - Bed mix dorm Room 4 | Down comforters, iron/ironing board, bed sheets

Bed in 8 - Bed mix dorm Room 4

  • Sleeps 1
  • 1 Twin Bed

View all photos for Bed in 4 - Bed Female Only Dorm Room 10

Down comforters, iron/ironing board, bed sheets

Bed in 4 - Bed Female Only Dorm Room 10

  • Sleeps 1
  • 4 Twin Bunk Beds

View all photos for Bed in 4 - Bed Mix dorm Room 5

Down comforters, iron/ironing board, bed sheets

Bed in 4 - Bed Mix dorm Room 5

  • Sleeps 1
  • 2 Twin Bunk Beds

View all photos for Standard Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

Down comforters, iron/ironing board, bed sheets

Standard Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room, 1 Queen Bed, Non Smoking, Ensuite

Down comforters, iron/ironing board, bed sheets

Premium Double Room, 1 Queen Bed, Non Smoking, Ensuite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Bedroom, Non Smoking, Shared Bathroom

Down comforters, iron/ironing board, bed sheets

Family Room, 1 Bedroom, Non Smoking, Shared Bathroom

  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Double Bed

Similar properties

Property grounds

Turangi Bridge Motel

Hot Tub
Pet friendly
Parking included
Free WiFi
4.2 out of 5, Very Good, (439)
The price is $82
per night
$94 total
includes taxes & fees
Dec 11 - Dec 12
Turangi Bridge Motel

About this property

Tongariro River Retreat - Hostel

4-star Turangi hostel with in-room fireplaces
This smoke-free hostel features a microwave in a common area, a refrigerator in a common area, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Tongariro River Retreat - Hostel offers 17 accommodations with fireplaces and DVD players. Accommodations offer separate dining areas. Beds feature down comforters. Full-sized refrigerators/freezers, microwaves, and rice cookers are provided.

Bathrooms include showers. 75-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include complimentary weekday newspapers and shared/communal kitchens.

The recreational activities listed below are available either on site or nearby; fees may apply.
Tongariro River Retreat - Hostel features barbecue grills, ski storage, and tour/ticket assistance. Event facilities measuring 25 square feet (2 square meters) include conference space. A computer station is located on site and wireless Internet access is complimentary. This eco-certified hostel also offers a garden, a fireplace in the lobby, and laundry facilities. Complimentary uncovered self parking is available on site. Guests can use the indoor pool and outdoor pool at a partner property.

Tongariro River Retreat - Hostel is a smoke-free property.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Golf caddies
  • Golf carts
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Rock climbing
  • Ski storage
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Children's games
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Tour and ticket assistance

Business services

  • 25 square feet of conference space
  • 35 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 75-inch smart TV with digital channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Restaurant dining guides
  • Rice cooker
  • Separate dining area
  • Shared kitchen access
  • Stovetop
  • Toaster
  • Toaster oven

More

  • Electrical adapters
  • Fireplace
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.7 percent for credit card payments
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.7 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 7:00 PM

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Extreme Backpackers Hostel Turangi
Extreme Backpackers Hostel
Extreme Backpackers Turangi
Extreme Backpackers
Tongariro River Retreat
Golden Fern Backpackers
Tongariro River Retreat - Hostel Turangi
Tongariro River Retreat - Hostel Hostel/Backpacker accommodation

Tongariro River Retreat - Hostel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 118 reviews" "
Rating 8 - Good. 25 out of 118 reviews" "
Rating 6 - Okay. 9 out of 118 reviews" "
Rating 4 - Poor. 3 out of 118 reviews" "
Rating 2 - Terrible. 5 out of 118 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Chris

I used Expedia to book the advertised price. Sometime later I was contacted by Tongariro River Retreat to say that the advertised price was a mistake and was not available. I cancelled by booking
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic kiwi hostel, has everything you'd need. Friendly staff
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness
お宿のおじさんはフレンドリーでとても親切でした。到着が遅れたのですが、心配しつつ待っていてくれました。部屋がおっさん臭かったです（笑）タオルもなく、共同シャワールームに置いてあったのですが、使っていいのか？誰かが使った後か？全くわからなかったです。安い宿と割り切って泊まるにはいいかと思います。
Stayed 1 night in May 2024

10/10 Excellent

Lina Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful host, nice and clean accommodation and a lot to do nearby
Stayed 2 nights in Mar 2024

8/10 Good

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Parking is an issue other wise it’s a great place
Stayed 1 night in Mar 2024

6/10 Okay

windy

Traveled with partner
Was here few years ago and it's not what i remembered. Run down and cluttery.

8/10 Good

Nganeko

Traveled with family
Liked: Staff & service
The owner mananger person was friendly and keeping an eye on things daily
Stayed 3 nights in Nov 2023

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hostel experience. Lots of food and shopping options available very close. Friendly staff and guests.
Stayed 1 night in Nov 2023

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Property conditions & facilities
It was adequate but everything was old and tired. The doors to the bathroom and my dorm room would not stay closed unless it was locked.
Stayed 1 night in Nov 2023

6/10 Okay

paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
bit untidy and messy but staff were nice
Stayed 1 night in Sep 2023

8/10 Good

Lisa

Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Nina Gia

Liked: Cleanliness, staff & service, property conditions & facilities
The attendant is so good, I think his the owner,sorry I did not get his name,he is very accomodating and granted us with our request.
Stayed 1 night in Jul 2023

6/10 Okay

Aylin

Traveled with group
Liked: Staff & service, property conditions & facilities
Hostel Manager was very friendly, would have picked us up if we would have been stuck at the Tongariro crossing (we were without a car) close to the intercity bus stop
Stayed 1 night in Feb 2023

10/10 Excellent

Hanz

Stayed 1 night in Apr 2023

8/10 Good

Donald

Stayed 1 night in Apr 2023

2/10 Terrible

Frederik

Stayed 1 night in Feb 2023

2/10 Terrible

Priten

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty beds, creepy owner, cobwebbed rooms.
Highly disturbing, unclean, uncomfortable and somewhat strange. The entrance is locked/not easily findable after dark. There was a man sitting in the shadows that saw us lost and advised us to use a back entrance to ‘get in’. The owner suggested he called us as we were late (expedia check in says until 10pm, we arrived at 9pm and didnt receive a call either). The kitchen was nothing like the pictures - it was cluttered and filthy with empty food cans all over the place when we arrived. Our room was even worse - it was cluttered with a folding bed, the sheets had body hairs all over them, we saw spider webs along the ceiling and the window looked like it hadn't been washed in its life - it was disgusting. The room had a stuffy undesirable stench to it too. There are no sockets near the beds to charge your devices either, just one on the opposite side (for our private room was the case anyway). The creepiest thing was, on our 2nd morning, the owner let himself into our private room whilst my female partner was in bed, without seeking permission or with any reason. She could have been changing or asleep, it was 8:30am and checkout wasn't until 10am. We decided to leave straight after this final straw, and having read other reviews by females, its happened to others to. Wish we’d spent whatever it cost to stay elsewhere as this was an eye opening disturbing few nights. No working heater in the cold room either.
Stayed 2 nights in Feb 2023

10/10 Excellent

Nicholas

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
OK, but not great
It was OK, but not the best experience I have had with this type of backpackers-style accommodation. Manager is quite nice and helpful. But I agree with the review below pointing out that the photos are very misleading. They seem to have all been taken on a day when the place was empty and all tidied up. In reality, the common areas are very cluttered and cramped, and not terrifically clean. Kitchen is very well equipped, but kind of a mess most of the time, because quests are not all considerate about cleaning up after themselves. I saw people come in and just leave dirty dishes on the counter. One morning I found a stove burner on, apparently overnight. WiFi is OK. Parking lot is usually full, but the street parking is no problem. Great location close to shops, restuarants and some nice walks. My room was dark and somewhat bleak, but this is not a place to stay if you are going to hang out in your room.
Stayed 3 nights in Nov 2022

8/10 Good

Ross, Paraparaumu

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lodge not really a motel. There's a lovely welcoming atmosphere.
Stayed 1 night in Nov 2022

4/10 Poor

Justine

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The photo’s on the backpackers website which are the same on wotif must have been taken in better times. Suggest they update their photo’s to be a truer representation of what to expect when booking nowadays. Sheets had hair ball in them, new towel was damp on arrival, room didn’t seem entirely clean. Host was the best part as he was nice, friendly, chatty and welcoming. I feel a bit bad complaining as the man was so nice. The office was locked the morn I left therefore couldn’t address these things at the time. I think some maintenance & removing of clutter would spruce it up a lot. Should throw away the trampoline that has no mat in it. I bet the bird would like its cage cleaned/scrubbed as the bottom was filthy and mustn’t have been done in a while.

10/10 Excellent

Adam

Stayed 2 nights in Aug 2022

6/10 Okay

Laurence

Liked: Staff & service
Stayed 1 night in Aug 2022

8/10 Good

Tsz Kit

Stayed 1 night in Aug 2022

8/10 Good

fritz

Stayed 1 night in Jun 2022