Hilton Turin City Centre

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Lobby
Presidential Suite, 1 Bedroom, Kitchenette | Premium bedding, down comforters, minibar, in-room safe
Lobby
Rainfall showerhead, free toiletries, hair dryer, bathrobes
Turkish bath

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Pool
  • Parking included
  • Room service

Explore the area

Map
Via dell'Arcivescovado 18, Turin, TO, 10121
  • Via Roma
    4 min walk
  • Piazza San Carlo
    7 min walk
  • Egyptian Museum Torino
    9 min walk
  • Turin (TRN-Turin Intl.)
    26 min drive

Room options

Deluxe Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Executive Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Turin Suite)

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Executive Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Turin City Centre

Hotel in Historic Centre
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a complimentary children's club are onsite.
Hilton Turin City Centre offers 195 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Turin City Centre features an indoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 1475 square feet (137 square meters) include conference space. This family-friendly hotel also offers a library, a terrace, and a complimentary children's club. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hilton Turin City Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
Primo Torino - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Primo Torino

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 1,475 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: EUR 100

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.80 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 80 per room (one-way)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 100
  • Rollaway bed fee: EUR 100.0 per night
  • Facilities fee: EUR 30 per person, per day and includes use of: sauna; spa tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Golden Palace Hotel Turin
Golden Palace Turin
Hotel Golden Palace
AllegroItalia Golden Palace Hotel Turin
AllegroItalia Golden Palace Hotel
AllegroItalia Golden Palace Turin
AllegroItalia Golden Palace
Golden Palace Hotel
Allegroitalia Golden Palace
Hilton Turin City Centre Hotel
Hilton Turin City Centre Turin
Hilton Turin City Centre Hotel Turin

Hilton Turin City Centre Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 227 out of 568 reviews" "
Rating 8 - Good. 206 out of 568 reviews" "
Rating 6 - Okay. 73 out of 568 reviews" "
Rating 4 - Poor. 38 out of 568 reviews" "
Rating 2 - Terrible. 24 out of 568 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2019

10/10 Excellent

Shuliang

Stayed 2 nights in Dec 2019

8/10 Good

Lotan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star experience in three stars budget
The hotel's location and facilities are very good and comfortable.
Stayed 3 nights in Dec 2019

2/10 Terrible

Jaime

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a 5 Star Hotel... at most 3 stars
To get to your room you have to go trough a maze layout on a dirty carpet. The shower had black fungus on a corner, the water was extremely hot even only with the cold faucet open; the soap and the shampoo are in poorly dispensers. To get out of the slippery shower (bathtub) the only option was to hold on on a burning tube. No electrical outlets beside the bed, not even behind the night stand. At the lobby a fruit platter with a rotten apple and no help to get the luggage out of the car to the lobby, for which you have stairs and a improvised ramp. TV on the room never worked nor was fixed. Far from being a 5 star hotel.
Stayed 1 night in Nov 2019

8/10 Good

Jens viggo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots could be done
I have previously stayed at the GP and the standard has gone down in most aspects except breakfast which now is outstanding in strong contrast to the dinner service which now have changed I to a glorified Chinese restaurant possible to serve Asian tour groups
Stayed 2 nights in Nov 2019

10/10 Excellent

Nha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Gjon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Service very poor Not enough hot water when we took showers Dirty in restaurant and not enough staff at restaurant and waiting forever for everything
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Liked: Staff & service
Standard facility hotel, but definitely not 5 star. AC is switched off by the hotel. Location is good but hotel feels a bit old
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, and large bedrooms by EU standards. It was a very nice hotel for the price.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location, the staff, the quality of the food, the cleanliness of the rooms and of the hotel overall
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
My only issue was the wifi was slow and times disconnected. Which as an international business traveller at times became difficult. Also, charging North American devices with adapters was extremely slow. Sometimes 18 hours for an I pad...
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service
Rude and dismissive staff. Hot room - AC did not work very well.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great - although a long walk as in their second building. Hotel quite a walk from bars and restaurants, but very close to the shopping district. Didn't eat in the hotel or use their leisure facilities, so can't comment on them.
Stayed 2 nights in Jun 2019

8/10 Good

James

Liked: Staff & service, room comfort
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
great location, building is a maze, our key would not work and we had to be changed in a different room after quite some waiting time. The staff did not try and make up for it by giving us even as much as a complimentary water...
Stayed 2 nights in May 2019

6/10 Okay

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No doorman I had to lug three suitcases by myself. The same thing happened last time I was there. I called the front desk and information at 10:30 in the morning because my AC was not working and there was no answer
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception was fabulous. They let us check in a bit early, the staff was very helpful and friendly! The restaurant food was 5 stars and the wine. My daughter and I were very happy and impressed by the service, staff, food and the hotel! I will stay here again on my next trip to Italy!!
Stayed 1 night in May 2019

2/10 Terrible

Thornely

Disliked: Property conditions & facilities, room comfort
I will be writing to the manager
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Staff speak good English and very helpful and really nice hotel
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, helpful staff who speak good English and very nice hotel
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel but bad pillows
Great hotel, excellent service and bar. Pillows were terrible and had to pay for decen pillows.
Stayed 3 nights in Dec 2018