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Best Western Plus Hotel Genova

4.0 star property

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Photo gallery for Best Western Plus Hotel Genova

Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, individually furnished
Exterior detail
Classic Triple Room, Multiple Beds | Hypo-allergenic bedding, minibar, in-room safe, individually furnished
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Gym
  • Room service
$156
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
Via Paolo Sacchi 14/B, Turin, TO, 10128
  • Place, Via Roma
    ‪5 min walk‬
  • Place, Piazza San Carlo
    ‪11 min walk‬
  • Place, Egyptian Museum
    ‪13 min walk‬
  • Airport, Turin (TRN-Turin Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Room, Multiple Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • 151 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Classic Room, 1 Twin Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 Twin Bed

7.6 out of 10
Good
(4 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 2 Twin Beds

7.4 out of 10
Good
(3 reviews)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 Queen Bed

  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Junior Suite, 1 Queen Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Triple Room, Multiple Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Triple Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Standard Apartment, Multiple Beds, Non Smoking, Kitchen | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Standard Apartment, Multiple Beds, Non Smoking, Kitchen | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

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About this property

Best Western Plus Hotel Genova

4-star hotel in Crocetta
Along with a full-service spa, this hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Best Western Plus Hotel Genova offers 92 accommodations with minibars and safes. Each accommodation is individually furnished. 26-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, bidets, and complimentary toiletries.

This Turin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a health club, a hot tub, and a sauna.
The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open select days.
In addition to a full-service spa, Best Western Plus Hotel Genova features a health club and a hot tub. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This Beaux Arts hotel also offers a sauna, spa services, and a vending machine.

Best Western Plus Hotel Genova has designated areas for smoking.

A hosted evening meal is available for a surcharge daily (reservations required).
Best Western Plus Hotel Genova has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 30; reservation required
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference space
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1880
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.70 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Hosted evening meal: EUR 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT001272A1ULDZ63SY, 001272-ALB-00236

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Genova
Best Western Genova Turin
Best Western Hotel Genova
Best Western Hotel Genova Turin
Best Western Plus Hotel Genova Turin
Best Western Plus Hotel Genova
Best Western Plus Genova Turin
Best Western Plus Genova
Best Western Turin
Best Western Plus Genova Turin
Best Western Plus Hotel Genova Hotel
Best Western Plus Hotel Genova Turin
Best Western Plus Hotel Genova Hotel Turin

Reviews

Best Western Plus Hotel Genova Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 264 out of 531 reviews
Rating 8 - Good. 202 out of 531 reviews
Rating 6 - Okay. 43 out of 531 reviews
Rating 4 - Poor. 19 out of 531 reviews
Rating 2 - Terrible. 3 out of 531 reviews

Reviews

4/10 Poor

William, Cambridge

Liked: Cleanliness, amenities
Summary: Staff are great but bedrooms far too hot. Wouldn’t stay again. The staff were always friendly and helpful and are probably this hotel’s greatest asset. The location is convenient and acceptable for the price with numerous public transport options nearby. Breakfast had a decent offering, though the bread was a bit poor in quality and selection. The spa costs €30 pp for 2 hours, this was mentioned nowhere in the Expedia page but was expected. The whole property is nice but a little tired in places. The spa is a bit older than the photos suggest, which were obviously taken when it was new. Now the bad: the air conditioning is non existent or has been deliberately turned down. The bedroom was hot, too hot to sleep, I estimate the temperature of the room to be 26 or 27 deg C with the air conditioning set on 16 deg C. The air is not outside temp but it’s not cold and the room does not cool down. I wouldn’t stay again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the high ceiling and the gorgeous bathroom. Even the breakfast was wonderful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shirley

Stayed 2 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. No complaints. Thouroughly recommend.
Stayed 7 nights in Mar 2025

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, amazing service and superb location

Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Yasmin

Liked: Property conditions & facilities
The reception desk staff were amazingly helpful at all times! High ceilings, spacious bathroom made this double bedroom together with the fabulous spa a really great to stay in this hotel!
Stayed 1 night in Feb 2025

6/10 Okay

Andy

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful hotel but no spa access and small room

I booked this hotel based on it having a pool to relax in only to find out that to access the "spa" it was an extra €30-40, and even upon finding that out, we still went to go ahead with it, only to head down to the spa and find no-one there and the spa locked up. Very disappointed. The room I got was also very small. Pro's were a great looking lobby and superb location for central Turin, literally opposite the main train station. Long way from Juventus Stadium but possible by public transpot (45min-1hr).
Stayed 1 night in Dec 2024

10/10 Excellent

Eduardo A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Jewel just steps away from Torino Porta Nouva

Excellent location with outstanding service make this hotel a top choice for any traveler. Centrally located and just some steps from the Torino PN train station. Congratulations to the front desk staff for their excellent customer service and professionalism.
Stayed 1 night in Dec 2024

6/10 Okay

richard

Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Jonnath

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The place is fantastic and so is the stuff. You will be amazingly welcomed. The issue was the hotel was under renovation and it caused a lot of noise in the morning while I was trying to sleep. Also, the spa area seems to be a common area for everyone. It is not! If you want the o use the hot tub, it is a spa service with extra costs involved.
Stayed 1 night in Aug 2024

8/10 Good

Rob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel that’s close to the train station and city center. Most attractions and restaurants within walking distance. The room we were in was facing the street and you could hear lots of street noise and the tram coming by, not ideal if you’re a light sleeper. We tried to change rooms but it could not be accommodated. In any case, we managed just fine. Overall, I would recommend this hotel with the above caveat.
Stayed 3 nights in Aug 2024

8/10 Good

Alister

Stayed 2 nights in Jul 2024

10/10 Excellent

Maher, Grenoble

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever. Thank you Francesco for great service and for the upgrade. Best,
Stayed 1 night in Jun 2024

10/10 Excellent

Kristine

Stayed 1 night in Jun 2024

10/10 Excellent

ALESSANDRA

Stayed 2 nights in Jun 2024

8/10 Good

Chew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

howard

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room on 5th floor was in the roof. Restricted head height in parts. Air con I could not make work at all and room far too hot. The 'bath shower' was a strange jacuzzi which would not fill with water, therefore no bath and only had a hand held shower. Therefore not really a shower either. No restaurant on site. Parking very difficult, I went to underground parking at the train station which is probably not the safest place to be late at night I imagine. Breakfast OK, nothing to get excited about.
Stayed 1 night in Feb 2024

8/10 Good

John

Stayed 1 night in Jan 2024

10/10 Excellent

Gordon, Glenview

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Reasonable price
Stayed 1 night in Sep 2023

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with great service from all the staff. Very comfortable room Will definitely return
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Traveled with family
Great front desk. Lovely hotel
Stayed 1 night in Jul 2023