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Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Luxury Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Amenities

Property Features

Rixos Turkistan features a full-service spa, 2 indoor swimming pools, a steam room, and a children's pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers spa services, gift shops/newsstands, and a garden. Complimentary uncovered self parking is available on site.

Rixos Turkistan has designated areas for smoking.

  • Daily
  • Coffee/tea in common areas
  • Number of indoor pools - 2
  • Designated smoking areas (fines apply)
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Free breakfast
  • Uncovered parking
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Number of coffee shops/cafes - 1
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • Wheelchair accessible – no
  • Free buffet breakfast
  • ATM/banking
  • Number of restaurants - 2
  • Gift shops or newsstand
  • Designated smoking areas
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 121
  • Television in common areas
  • Wedding services
  • Garden

Family Friendly Amenities

  • Number of indoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities

Room Amenities

Rixos Turkistan offers 121 air-conditioned accommodations with safes and bathrobes. Televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. This Turkestan hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Irons/ironing boards and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Iron/ironing board (on request)
  • Turndown service
  • Wireless internet access
  • Slippers
  • Cable TV service
  • Free WiFi
  • Bathtub or shower
  • Heating
  • Change of towels (on request)
  • Number of days between bed sheet changes: 2
  • WiFi speed 50+ Mbps

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served on weekdays between 8:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.

KazakhAsia - Onsite fine-dining restaurant.

Aspan - Onsite fine-dining restaurant. Open daily.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rixos SPA. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is open daily.

  • Hot stone massage
  • Sports massage
  • Swedish massage
  • Thai massage
  • Massages

Nearby Activities

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room.

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: KZT 20000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: KZT 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

UnionPay

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Cashless transactions are available

Temperature checks are available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Security system

Debit cards not accepted

No shield between guests and staff in main contact areas

Staffed front desk

Carbon monoxide detector

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available through room service

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 15.0 per day.

Pet Policy

  • No pets or service animals allowed

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Hotel Names

  • Rixos Turkistan Hotel
  • Rixos Turkistan Turkestan
  • Rixos Turkistan Hotel Turkestan

Hotel Reviews

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