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Rixos Turkistan

4.5 star property

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Lobby
Luxury Suite | Private kitchen
Front of property
Junior Suite | In-room safe, desk, iron/ironing board, free WiFi
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Breakfast included
  • Parking included
  • Laundry

Explore the area

Map
25 B. Sattarkhanov Ave, Turkestan, Turkestan, 161200
  • Mausoleum of Khoja Ahmed Yasavi
    ‪5 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Suite

Luxury Suite | Living area | TV

Luxury Suite

  • 840 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

  • 689 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | In-room safe, desk, iron/ironing board, free WiFi

Family Suite

  • 689 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

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About this property

Rixos Turkistan

4.5-star Turkestan hotel with coffee shop/cafe
Along with 2 restaurants, this hotel has 2 indoor pools and a full-service spa. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a steam room, and a coffee shop/cafe are onsite. Change of towels is available on request.
Rixos Turkistan offers 121 air-conditioned accommodations with safes and bathrobes. Televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Turkestan hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Irons/ironing boards and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Rixos SPA. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is open daily.
Rixos Turkistan features a full-service spa, 2 indoor swimming pools, a steam room, and a children's pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers spa services, gift shops/newsstands, and a garden. Complimentary uncovered self parking is available on site.

Rixos Turkistan has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 8:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
KazakhAsia - Onsite fine-dining restaurant.
Aspan - Onsite fine-dining restaurant. Open daily.

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available 8:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Aspan
  • KazakhAsia

Things to do

  • 2 indoor pools
  • Children's pool
  • Full-service spa
  • Steam room
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Outdoors

  • Garden

Full-service spa

  • Hot stone massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KZT 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: KZT 20000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: KZT 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Rixos Turkistan Hotel
Rixos Turkistan Turkestan
Rixos Turkistan Hotel Turkestan

Rixos Turkistan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 4 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Saied Sokhail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and nice stuff
Nice hotel, clean and with good facilities inside room. Will definitely stay again. Stuff were nice as well.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have visited Turkistan 3 times, and every time I choose to stay at Hotel Rixos. The cost of the stay is definitely worth it considering the quality of the room, the services and amenities you get overall at Hotel Rixos. The rooms I had were very clean and comfortable. The standard upkeep they have is noticeable with how clean the room, bathroom, and furniture are well maintained. The bed is quite large and very comfortable. The room service is convenient, and a phone call away. The main reason why I stay at Hotel Rixos is the amenities: which is the workout gym, indoor swimming pool, sauna, cold shower, and massage. Turkistan is a small city, so finding a gym in the area is problematic. The gym they have is spacious, all the free weights and workout equipment needed to be adequate to a western equivalent gym. The pool is a good size if you're looking to swim a few laps. The hot sauna and cold shower I used one time, it felt great afterwards. But note to Western guests: the massage they do is Russian style so it's more harsh to the body to that of a softer gentler type massage. Also, another big plus is the breakfast buffet. One of the best breakfast buffets I ever had in a hotel, with exceptional and healthy options to choose from. The breakfast was more Western style than Kazkah. The reception desk is very helpful, and most of the hotel staff speaks fluent English which is very accommodating. Overall, Hotel Rixos in Turkistan is amazing, and would definately stay again!
Stayed 4 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, conveniently located next to a mall.
Stayed 3 nights in Dec 2023

8/10 Good

MUSLYUM GYUNER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024