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Turnhout City Hotel

4.0 star property

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Photo gallery for Turnhout City Hotel

Terrace/patio
Front of property
Lobby
Comfort Double Room, Balcony | Premium bedding, free minibar items, in-room safe, desk
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Breakfast available

Explore the area

Map
Stationstraat 5, Turnhout, 2300
  • Cultuurhuis de Warande
    ‪6 min walk‬
  • Beguinage Museum
    ‪7 min walk‬
  • Architect Jozef Schellekens's House
    ‪4 min drive‬
  • Antwerp (ANR-Antwerp Intl.)
    ‪32 min drive‬

Room options

View all photos for Comfort Double Room, 2 Twin Beds

Comfort Double Room, 2 Twin Beds | Premium bedding, free minibar items, in-room safe, desk

Comfort Double Room, 2 Twin Beds

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Double Room, 1 Double Bed

Comfort Double Room, 1 Double Bed | Premium bedding, free minibar items, in-room safe, desk

Comfort Double Room, 1 Double Bed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony | Premium bedding, free minibar items, in-room safe, desk

Comfort Double Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Premium Double Room

  • Sleeps 1
  • 1 King Bed

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About this property

Turnhout City Hotel

4-star Turnhout hotel with minibars
Along with a casino, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
Turnhout City Hotel offers 38 air-conditioned accommodations with minibars (stocked with some free items) and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Turnhout hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Turnhout City Hotel features a 24-hour fitness center and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. This family-friendly hotel also offers a casino, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Turnhout City Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Turnhout City Hotel has a restaurant on site.
24-hour room service is available.

Languages

Croatian, Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, uncovered self parking on site (EUR 14.50 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 14.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Free bicycle rentals
  • Gaming table
  • Horseback riding/rentals
  • Library
  • Shopping mall
  • Slot machine

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: EUR 2.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.50 per person
  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Uncovered self parking fee: EUR 14.50 per day
  • Pet fee: EUR 15.00 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Best Western Plus Turnhout City
Best Western Plus Turnhout City Hotel
Best Western Turnhout City Hotel
Hotel Best Western Turnhout City
Turnhout City Hotel Best Western
Best Western Turnhout
Turnhout Best Western
Turnhout City Hotel Hotel
Turnhout City Hotel Turnhout
Turnhout City Hotel Hotel Turnhout
Best Western Plus Turnhout City Hotel

Turnhout City Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 111 out of 252 reviews
Rating 8 - Good. 103 out of 252 reviews
Rating 6 - Okay. 29 out of 252 reviews
Rating 4 - Poor. 7 out of 252 reviews
Rating 2 - Terrible. 2 out of 252 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service
cold eggs for breakfast, noise from other rooms and trains, but central and easy access, very friendly and helpful staff.
Stayed 2 nights in Dec 2024

8/10 Good

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were so welcoming and knowledgeable. They couldn’t do enough for you. The room was clean and comfortable with a few extras added. Good location. Perfect for what we needed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Greg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff may have been the nicest and most helpful of any hotel I have ever stayed at in 40 years of travel.
Stayed 3 nights in Aug 2024

6/10 Okay

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Unfortunately other guests who was staying at the hotel ruined our stay due to their late night behaviours - loud, drunk, disrespectful contact towards other guests as well as the hotel management.
Stayed 1 night in Jul 2024

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Welcomed by a very friendly and helpful receptionist, comfortable and well equipped room, breakfast well beyond our expectation - we couldn't have wished for a better stay!
Stayed 1 night in Aug 2023

10/10 Excellent

Donald

Stayed 1 night in May 2023

10/10 Excellent

Abdul Halil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is wonderful and the room is clean and well stocked
Stayed 1 night in May 2023

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That it was a train station at one time. The staff is absolutely wonderful.
Stayed 1 night in Mar 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. The staff there are very welcoming and super attentive to anything you might need. The rooms are clean, well appointed and nicely decorated. The location is great for exploring Turnhout and the area nearby. The buses all come and go from the train station which is next door. It is an easy walk to the Grote Market and all the attractions. The hotel is in the old train depot. It is a great conversion. The breakfast buffet was super. We were there for two days and they changed it up a bit each day. This is a very nice hotel. You will enjoy your stay!
Stayed 2 nights in Mar 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is friendly and very helpful. Room was clean.
Stayed 2 nights in Mar 2023

8/10 Good

jasdeep

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is generally nice, a little loud with the trains passing behind but not too bad. There are complimentary bottles of water and beer in your room which is a nice surprise! I was on the ground floor and heard some room door slamming but this couldn't be helped as its the only way to close the door behind you. Parking is limited about 15 spots and is public so is free from 6pm until 9am but you have to be quick. Otherwise there a paid car park about 2 or 3 minute walk further down the road.
Stayed 3 nights in Feb 2023

6/10 Okay

Graham

Stayed 2 nights in Sep 2022

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Room comfort

Disappointing

The pleasant staff were attentive and the only positive to this disappointing stay.
Stayed 2 nights in Aug 2022

8/10 Good

Noel

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2022

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming-helped us map a walking route of this charming city. Rooms very nicely stocked.
Stayed 1 night in May 2022

10/10 Excellent

Betty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer vriendelijke personeel, centrale ligging, uitgebreid ontbijt
Stayed 1 night in Mar 2022

10/10 Excellent

Anniek

Stayed 1 night in Mar 2022

10/10 Excellent

Sascha

Stayed 1 night in Aug 2021

10/10 Excellent

Lynton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best Best Western.

I have stayed all over the world in Best Western Hotels and this has to be the best! Not for the location or the size and plushness of the room, but for the service and friendliness of the staff. There was nothing they would not do to make our stay as pleasant as possible despite these COVID times. Room was comfortable, very clean and had everything we needed. Would not hesitate in recommending this hotel to anyone who wishes to stay in the area.
Stayed 1 night in Mar 2021

8/10 Good

walter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel next to station and city centre

Very nice hotel near the train station and city centre. The receptionists and service personnel were always very helpful.
Stayed 2 nights in Oct 2020