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Best Western Riviera Tuxpan

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Riviera Tuxpan

Terrace/patio
Front of property - evening/night
Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Beach nearby
Water view

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Boulevard Jesus Reyes Heroles 17 A, Tuxpan, VER, 92800
  • Reforma Park
    2 min walk
  • Tuxpan City Hall
    5 min walk
  • Lienzo Charro
    17 min walk
  • Poza Rica, Veracruz (PAZ-El Tajin National)
    48 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 2669 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

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Exterior

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4.3 out of 5, Excellent, (620)
The price is $83
per night
$98 total
includes taxes & fees
Dec 7 - Dec 8
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About this property

Best Western Riviera Tuxpan

3-star Tuxpan hotel steps from Reforma Park
This hotel features a restaurant, a business center, and a 24-hour front desk. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, tour/ticket assistance, a front-desk safe, and a vending machine are onsite. Change of towels is available on request.
Best Western Riviera Tuxpan offers 47 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Riviera Tuxpan has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 7:00 AM and noon.
Cafe Riviera - This brasserie serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking from 7:00 AM to 10:00 PM
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Onsite parking options include a garage

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to noon
  • A restaurant

Restaurants on site

  • Cafe Riviera

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1995
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Best Western Riviera Hotel Tuxpan
Best Western Riviera Tuxpan
Best Western Riviera Tuxpan Hotel
Best Riviera Tuxpan Hotel
Best Riviera Tuxpan Tuxpan
Best Western Riviera Tuxpan Hotel
Best Western Riviera Tuxpan Tuxpan
Best Western Riviera Tuxpan Hotel Tuxpan

Best Western Riviera Tuxpan Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 85 out of 252 reviews" "
Rating 8 - Good. 93 out of 252 reviews" "
Rating 6 - Okay. 38 out of 252 reviews" "
Rating 4 - Poor. 22 out of 252 reviews" "
Rating 2 - Terrible. 14 out of 252 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Including cleanliness, breakfast, and service as well. The only negative thing is that it does not have a pool besides that amazing hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

won

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We left the hotel room door wide open for a WHOLE day and nothing was stolen! great staff. The only thing was the AC unit was a little noisy, other than that everything was great!
Stayed 3 nights in Nov 2022

8/10 Good

Flor

Stayed 1 night in Jun 2022

2/10 Terrible

Diego O

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 1 night in Jan 2022

4/10 Poor

CESAR

Liked: Cleanliness, staff & service
Disliked: Room comfort
Las habitaciones en planta baja deberían tener vidrio doble ya que al ser vidrio normal los ruidos de la calle se escuchan literalmente en tu habitación
Stayed 1 night in Dec 2021

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, hotel made are to disinfect all luggage and made sure we were safe
Stayed 1 night in Apr 2021

2/10 Terrible

Cynthia Guerrero

Stayed 1 night in Dec 2020

4/10 Poor

Omar G

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No Good.
Fake, the pictures not really, old rooms, enough parking, the restaurant too small, the name is fake. Isnt Best Western.
Stayed 2 nights in Jan 2021

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, better value
Nice property and perfect location on the river. Very nice people working at the property! Great value also.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view was great
I was there for a night the staff it’s great and the bed were contable and love the food.. only problem was the room wasn’t what I expected and there was a lot of mosquitoes.
Stayed 3 nights in Oct 2020

10/10 Excellent

Beca, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and walking distance to many places. Enjoyed my stay.
Stayed 11 nights in Feb 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Really enjoyed the stay. Perfect location, right on the main boulevard beside the river.
Stayed 1 night in Jan 2019

6/10 Okay

jin, houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities
The room I stayed had bed bug. Both my son and I got bitten badly. We requested to move to another room and then we were fine. The best thing about this hotel is location and they clean the room well.
Stayed 5 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
This is a Good value option. I do Recommend. It has a great location, practically right in downtown Tuxpan. Also very nice view on the river side, the greatest spot for an early river walk.
Stayed 3 nights in Feb 2018

4/10 Poor

Rodrigo, Puebla, MX

Disliked: Cleanliness, property conditions & facilities, room comfort
Really bad!
It is an old hotel and the only good thing it has is the location. There is no elevator and the worse, it has around 10 parking spaces. We have a baby and leaving the car 3 blocks away (inside the parking lot the hotel recommends so you don't pay extra) was not practical at all. Room cleaning was BAD. We left the hotel one day and when we cam back around 3pm, the room was not done. They finally did it but without even cleaning well. I would never come back to this hotel.

8/10 Good

Erika, Leduc, AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting family
I stayed there to visit family. The hotel is pretty average but it was clean and the people were helpful. I personally like the Crown Plaza better, but I was grateful I was able to find a room very last minute.

6/10 Okay

Erika, Leduc

Liked: Cleanliness, staff & service
Tuxpan visit
I was there to visit some relatives. The hotel was average for Mexico. It was clean the employees were pretty helpful.

2/10 Terrible

Jerry, San Luis Potosí, Mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!!! Run!!!
Our problems started upon arrival. It was late and they informed me that they didn't have my reservation (on a handwritten pad) and they were sold out. Fortunately my wife had lived in that town before and new the manager. After she mentioned calling him they managed to find us a room. However...there was no parking and parking on the street was the only option for my Jeep Wrangler. Anyway...they found a spot inside the secured area. The room...old, dingy, had a broken bed, and the street noise outrageous!!! Like I said...run!!!

8/10 Good

Matt

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Francisco, Xalapa

Liked: Cleanliness, staff & service, room comfort
Great View to the river
It has a great view to the river, kind of noisy because is in the center of the city

6/10 Okay

Verified traveler

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, somewhat overpriced for Mexico
We stay here a couple of times a year when we drive from NY to Chiapas -- it's right on the main drag, across a very busy street from the river. Walks along the river are really nice. The hotel is basic but it feels safe and it's remarkably quiet despite the proximity to the busy street. There is secure parking -- it's really tight but they help you wedge your car in. There's a restaurant on a boat in the river a few blocks away: it gets rave reviews, but we have been very disappointed both times we went there.

2/10 Terrible

Gareth, United Kingdom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Impressed!!!
The reception staff did not speak a word of English and the room was infested with Cockroaches! Not a pleasant stay AT ALL!