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HOTEL ROYAL GARDEN TUXPAN

3.0 star property

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Photo gallery for HOTEL ROYAL GARDEN TUXPAN

Exterior
Meeting facility
Outdoor pool
Meeting facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
170 Av Manuel Maples Arce La Calzada, Tuxpan, Ver., 92880
  • Place, Tuxpan City Hall
    ‪6 min drive‬
  • Place, Reforma Park
    ‪7 min drive‬
  • Place, Tuxpan Beach
    ‪8 min drive‬
  • Airport, Poza Rica, Veracruz (PAZ-El Tajin National)
    ‪51 min drive‬

Room options

View all photos for Basic Double Room, Non Smoking

Basic Double Room, Non Smoking | In-room safe, iron/ironing board, free WiFi

Basic Double Room, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 54 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

HOTEL ROYAL GARDEN TUXPAN

3-star Tuxpan hotel with restaurant
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
HOTEL ROYAL GARDEN TUXPAN offers 66 accommodations with safes and irons/ironing boards. This Tuxpan hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
HOTEL ROYAL GARDEN TUXPAN features an outdoor pool and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

2 meeting rooms are available. Complimentary uncovered self parking is available on site.

A complimentary manager's reception is offered each day.
PALAPA ROYAL - This coffee shop specializes in Mexican cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • PALAPA ROYAL

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Changing table
  • Children's games
  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Accessibility

  • No elevator

Room amenities

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night, plus a deposit of MXN 1000 per stay
Welcoming dogs only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 300 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

HOTEL ROYAL GARDEN TUXPAN
Royal Garden Tuxpan Tuxpan
HOTEL ROYAL GARDEN TUXPAN Hotel
HOTEL ROYAL GARDEN TUXPAN Tuxpan
HOTEL ROYAL GARDEN TUXPAN Hotel Tuxpan

Reviews

HOTEL ROYAL GARDEN TUXPAN Reviews

8.4

Very Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 23 out of 53 reviews
Rating 8 - Good. 19 out of 53 reviews
Rating 6 - Okay. 7 out of 53 reviews
Rating 4 - Poor. 2 out of 53 reviews
Rating 2 - Terrible. 2 out of 53 reviews

Reviews

10/10 Excellent

Victor

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff were super nice and friendly. The property is in a nicer area away from the noise. The pool was a perfect temperature. The rooms were decent with A/C. The service in the pool was below average. There were about 3 other small parties (2-3 people) and drinks took long. Other than that, recommended.
Stayed 1 night in May 2025

6/10 Okay

DIANA

Traveled with family
Disliked: Cleanliness
Stayed 2 nights in Sep 2025

6/10 Okay

Erick

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

TE VAS CON LA FINTA POR LAS FOTOS "BONITAS"

respecto a la habitación, en primera solo nos dieron 2 toallas sabiendo que nos hospedaríamos 4 personas tuve que ir hasta la noche por ellas, después en airecondianado tiraba liquido y se ve la mancha que esta marcada en la pared, (en otra habitación que se hospedo un familiar APESTABA A HUMEDAD), en la noche lleve a cambiar una almohada que olía muy mal y que me comentaron que en un momento me llevaban una almohada limpia cosa que nunca paso, hasta al otro el día por la mañana que fui a recepción para comentarles que me faltaba una almohada ( situación casi similar en otra habitación de un familiar que me comento que se había manchado la sabana y al otro día la misma sabana lo cual indico que no se cambiaron las sábanas); el viernes por la noche me serví café de la cafetera que se encuentra en el Lobby y traté de servirme sustituto de crema pero no había, 24 horas después seguía el mismo bote de sustituto de crema vacío, los camastros que se encuentran en el área de la alberca no los limpian ya que están llenos de arena y de basura (hojas y ramas) y respecto a la cancha de Pádel que fue una de las razones por lo cual elegimos quedarnos en este hotel NO hacen referencia en la pagina que se debe rentar ($350 y aparte hay que RENTAR LAS PALAS $20 cada una) ya estando hospedados nos enteramos de eso.
Stayed 2 nights in Sep 2025

4/10 Poor

Lorena

Stayed 3 nights in Sep 2025

10/10 Excellent

Ana Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ana Elena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos fue excelente
Stayed 1 night in Aug 2025

10/10 Excellent

Darío

Stayed 2 nights in Jul 2025

8/10 Good

Diego

Traveled with family
Liked: Staff & service
El check in fue sencillo y pudimos entrar antes de horario ya que no había muchos huéspedes La alberca bien, había muchas avispas, ojalá quitarán las colmenas, pero limpia y la temperatura perfecta La habitacion bien Es cómoda, el baño no es amplio. Sobre la limpieza pude notar que limpia de rápido, encontre cabellos y una tapa de un rastrillo q lógicamente no eran nuestros Los alimentos bien en precio y porciones El servicio en front desk amable solo una observación tienen mala comunicación entre turnos, y no están enterados de que se abrió un voucher y he tenido temas para mí factura
Stayed 3 nights in Aug 2025

8/10 Good

Laura

Traveled with family
Liked: Property conditions & facilities, room comfort

Bonita alberca pero...

Todo está bien, solo que el agua del alberca me pareció muy caliente y sucia 🥵🤢 Tomen más atención en eso ✅✅
Stayed 1 night in Aug 2025

4/10 Poor

Enrique

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Yazmin Alexandrini

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Hotel en progreso, solo deben cuidar más la limpieza en sábanas, y camas de playa.
Stayed 2 nights in Aug 2025

8/10 Good

Erick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendación en bar le falta más variedad de bebidas
Stayed 3 nights in Aug 2025

8/10 Good

Itzel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Juan

Stayed 3 nights in Jul 2025

8/10 Good

Mauricio

Traveled with family
Solo la ambientación musical en la alberca, fue desagradable. Aunque no estoy seguro si la música era por parte del hotel o de los huéspedes, pero de muy mal gusto.
Stayed 2 nights in Aug 2025

8/10 Good

Mauricio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faltan camastros a la orilla de la alberca, y servicio a ellos de parte de mesero, los chicos de la barra no se dan abasto aún y cuando son súper amables!
Stayed 4 nights in Aug 2025

10/10 Excellent

Arturo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuando fuimos, desafortunadamente no había plátanos fritos, pero de ahí en fuera nos gustó el lugar y el servicio, muchas gracias
Stayed 3 nights in Aug 2025

8/10 Good

ALFA ROXANA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Está bonito el hotel, el personal es amable .... Lo que no me gustó para nada es que las ventanas de los cuartos no abren ! No hay nada de ventilación ni en los baños ! Eso estuvo muy mal pensado , haría mucha diferencia que cambiaran eso .
Stayed 3 nights in Aug 2025

8/10 Good

GERARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Giovanni

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar no está como se ve en la fotografía, nosotros tuvimos que salir un día antes, la alberca, camastros y juegos siempre estuvieron sucios, la atención en el restaurante-bar pesimista, las habitaciones no cuentan con absolutamente nada de ventilación natural, por lo que la humedad y el baño siempre será un problema. Personalmente no lo recomiendo ni volvería a hospedarme en ese hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

José elibier

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Isaac

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Yesica

Stayed 2 nights in Jul 2025

10/10 Excellent

Fernando

Stayed 2 nights in Jul 2025

8/10 Good

MIGUEL ANGEL

Stayed 3 nights in Jul 2025