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Hotel Plaza Palmas

3.0 star property

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Photo gallery for Hotel Plaza Palmas

Garden
Lobby
Outdoor pool, pool umbrellas, sun loungers
Reception
Suite | In-room safe, desk, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
Libramiento Carretera Tuxpam-Tampico, Col. 6 de enero, Tuxpan, VER, 92860
  • Tuxpan City Hall
    ‪4 min drive‬
  • Plaza Crystal Tuxpan
    ‪4 min drive‬
  • Reforma Park
    ‪4 min drive‬
  • Poza Rica, Veracruz (PAZ-El Tajin National)
    ‪60 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, free WiFi, bed sheets

Standard Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | In-room safe, desk, free WiFi, bed sheets

Suite

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

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includes taxes & fees
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About this property

Hotel Plaza Palmas

3-star Tuxpan hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a coffee shop/cafe, and an outdoor tennis court are onsite.
Hotel Plaza Palmas offers 101 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Plaza Palmas features an outdoor tennis court and an outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. Event facilities measuring 6458 square feet (600 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and tour/ticket assistance. Onsite self parking is complimentary.

Hotel Plaza Palmas is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and noon.
Hotel Plaza Palmas has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,458 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • Built in 1985
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Plaza Palmas Tuxpan
Plaza Palmas Tuxpan
Hotel Plaza Palmas Hotel
Hotel Plaza Palmas Tuxpan
Hotel Plaza Palmas Hotel Tuxpan

Hotel Plaza Palmas Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 38 out of 83 reviews
Rating 8 - Good. 26 out of 83 reviews
Rating 6 - Okay. 12 out of 83 reviews
Rating 4 - Poor. 3 out of 83 reviews
Rating 2 - Terrible. 4 out of 83 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Florian

Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice , safe
Stayed 1 night in Nov 2021

6/10 Okay

Yarmeli Pilar

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Engenier
We had a strange event we kept a beautiful cap in my room and it disappeared the room then I make a complaint in reception and receptionist checked by cleaners but never appear the cap then the next day the cap apper in the restaurant. Just the hotel should caution with the cleaners and more security attention in spite the rooms.
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location and staff won’t bother you until you leave the room to clean.
Stayed 3 nights in May 2019

10/10 Excellent

Eder Paulo Hernández

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto todo
Stayed 2 nights in Dec 2022

10/10 Excellent

Alejandro

Stayed 1 night in Nov 2022

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pesar de que es un hotel antiguo, es agradable, el personal atento y sobre todo está lejos del ruido del centro
Stayed 1 night in Sep 2022

10/10 Excellent

Orlando Jair

Stayed 1 night in Feb 2022

8/10 Good

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen precio e incluye el Desayuno , podría mejorar si incluyera el Desayuno incluyendo los niños
Stayed 1 night in Feb 2022

8/10 Good

TANIA ELIZABETH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar con muchas áreas verdes para que jueguen los niños, su alberca es grande y limpia, sus medidas de seguridad y limpieza por la pandemia fueron adecuadas. Recomendaría al área encargada de la limpieza de las habitaciones realizar una limpieza profunda de los baños y usar aromatizantes, no olia a límpio y del área donde se cuelga la ropa estaba polvoso.
Stayed 1 night in Jan 2022

8/10 Good

J Andre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Aaron Gustavo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho muy agradable sobre todo el desayuno grande el hotel
Stayed 5 nights in Dec 2021

10/10 Excellent

Sofia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadía genial
Todo bien el personal muy amable me apoyaron en todo momento a resolver todos los detalles que nesecitaba
Stayed 2 nights in Dec 2021

8/10 Good

Vicente Morales

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estancia tranquila, aunque algunos visitantes no se comportan
Stayed 3 nights in Dec 2021

8/10 Good

Claudia, MEXICO

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Los servicios son muy buenos, las habitaciones son modestas pero con una buena relación de precio. La alberca es muy agradable y el ambiente muy familiar. Cuenta con un restaurante con un sazón y servicio muy buenos. Cuenta con canchas de tenis, una palapa y un embarcadero que pueden ser aprovechados por los huéspedes. Me agradaron los alrededores ya que esta en un punto muy tranquilo de Tuxpan.
Stayed 4 nights in Dec 2021

8/10 Good

Daniela

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, muy buen servicio
Stayed 3 nights in Nov 2021

8/10 Good

ARTURO

Liked: Cleanliness, staff & service, room comfort
El hotel en si esta bien cumple con las 3 B para unos dias de descanso, me hospede 3 noches donde el clima y la traniquildad del lugar es perfecto, NO APTO PARA EXIGENTES, lo único que le hace falta es mantenimiento en las instalaciones ya que se ve algo deteriorado a pesar de estar catalogado como 4* como la iluminación(focos de diferente tonalidad luz fria y calida), blancos (toallas de baño desgastadas). atención y servicio de recepción y meseros muy bien , atentos y precios accesibles en alimentos con buen sazón incluye desayuno, justo lo que necesitas para una escapada de fin de semana
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal fue muy amable, la comida es buena, en resumen una buena estancia
Stayed 1 night in Nov 2021

8/10 Good

Santiago

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2021

6/10 Okay

Tania

Traveled with group
Liked: Cleanliness, staff & service
En general fue buena la estancia, el personal muy amable pero las sabanas de la habitación estaban sucias y nos percatamos que no fueron cambiadas diario. Adicional no cuentan con el suficiente personal para el servicio de restaurante, eran 2 meseros para atender a todo el hotel y tardamos mínimo 45 min en tomarlos las órdenes y otros 30 en servirnos, deberían de mejorar esto.
Stayed 2 nights in Nov 2021

6/10 Okay

Anayeli

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Viaje familiar
El hotel es lindo, buena ubicación. El problema es el servicio de desayuno “gratis” tardamos 2 horas en ser atendidos y los meseros no tienen buena actitud. En cuanto a los cuartos todo se escucha de la habitación, es un hotel familiar. En una habitación que se ocupó había insectos.
Stayed 2 nights in Nov 2021

8/10 Good

Luis Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Gabriela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Excelente atención, muy bonito el hotel, los alimentos y atención en el restaurant excelente, felicidades
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Sitio cómodo para descansar
La estancia estuvo bien, dan un trato cordial todos los que trabajan en el lugar, es un hotel cómodo y cuenta con todos los servicios. Está limpio en algunos aspectos pero puede mejorar para que sea bueno y hasta excelente en ese rubro
Stayed 4 nights in Oct 2021

4/10 Poor

Luis

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No me gustaron las habitaciones, había cucarachas y la habitación estaba conectada con la habitación de lado por una puerta y se escuchaba todo lo que platicaban y TODO lo que hacían los de la habitación contigua.
Stayed 3 nights in Oct 2021