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Hotel Madrid Tuxtla

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Madrid Tuxtla

Food court
Interior entrance
Double Room, 1 King Bed | Down comforters, desk, iron/ironing board, rollaway beds
Interior entrance
Flat-screen TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
6ta Poniente Norte No. 175, Col. Centro, Tuxtla Gutierrez, CHIS, 29000
  • Marimba Park
    ‪3 min walk‬
  • Tuxtla Guitierrez Central Square
    ‪7 min walk‬
  • San Marcos Cathedral
    ‪9 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪53 min drive‬

Room options

View all photos for Quadruple Room

Down comforters, desk, iron/ironing board, rollaway beds

Quadruple Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Down comforters, desk, iron/ironing board, rollaway beds

Triple Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds

Down comforters, desk, iron/ironing board, rollaway beds

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Down comforters, desk, iron/ironing board, rollaway beds

Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

Down comforters, desk, iron/ironing board, rollaway beds

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Triple Room Standard

Down comforters, desk, iron/ironing board, rollaway beds

Triple Room Standard

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Double Room Standard

Down comforters, desk, iron/ironing board, rollaway beds

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

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The price is $43
per night
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includes taxes & fees
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About this property

Hotel Madrid Tuxtla

3-star Tuxtla Gutierrez hotel with restaurant
Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and 24-hour room service. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, a 24-hour front desk, and a computer station are onsite.
Hotel Madrid Tuxtla offers 28 air-conditioned accommodations with complimentary bottled water and hair dryers. Beds feature down comforters. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Tuxtla Gutierrez hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers tour/ticket assistance, concierge services, and 24-hour room service.

Hotel Madrid Tuxtla is a smoke-free property.

A complimentary manager's reception is offered each day.
NOVELTY - This coffee shop specializes in local cuisine and serves breakfast only.
24-hour room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • NOVELTY

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible airport shuttle
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
4 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 350.0 per night
Cribs (infant beds) are available for MXN 100.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 750 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 350 (one-way)
  • Crib (infant bed) fee: MXN 100.0 per day
  • Rollaway bed fee: MXN 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Madrid Tuxtla
Madrid Tuxtla
Hotel Madrid Tuxtla Gutierrez, Mexico - Chiapas
Hotel Madrid Tuxtla Tuxtla Gutierrez
Madrid Tuxtla Tuxtla Gutierrez
Madrid Tuxtla Tuxtla Gutierre
Hotel Madrid Tuxtla Hotel
Hotel Madrid Tuxtla Tuxtla Gutierrez
Hotel Madrid Tuxtla Hotel Tuxtla Gutierrez

Hotel Madrid Tuxtla Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 196 out of 405 reviews" "
Rating 8 - Good. 152 out of 405 reviews" "
Rating 6 - Okay. 46 out of 405 reviews" "
Rating 4 - Poor. 5 out of 405 reviews" "
Rating 2 - Terrible. 6 out of 405 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus Matias

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, amenities
I liked all
Stayed 1 night in Jun 2024

10/10 Excellent

Diva

Liked: Cleanliness, staff & service, property conditions & facilities
It is excelent
Stayed 1 night in Jun 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 4 nights in Mar 2024

10/10 Excellent

Ralph

Stayed 1 night in Jan 2024

2/10 Terrible

Fran

Disliked: Amenities
They advertised 24 hour airport shuttle and then told me to take a cab. The can fare was as much as the hotel.
Stayed 1 night in Apr 2023

10/10 Excellent

SALOMON

Stayed 1 night in May 2022

8/10 Good

SALOMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Alfonso

Stayed 3 nights in Apr 2022

10/10 Excellent

SALOMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Good customer service
Stayed 1 night in Mar 2022

10/10 Excellent

FRANCISCO R

Stayed 1 night in Mar 2022

6/10 Okay

Mudar

Stayed 1 night in Feb 2022

8/10 Good

SALOMON

Liked: Property conditions & facilities
Nice hotel
NICE HOTEL, GOOD PRICE, GREAT LOCATION
Stayed 1 night in Dec 2021

8/10 Good

SALOMON

Liked: Cleanliness, staff & service
AC is flooding the room
Everything is great about this hotel, but this time the AC is flooding the room. Do not stay in room 301
Stayed 1 night in Oct 2021

10/10 Excellent

SALOMON

Liked: Property conditions & facilities, room comfort
Recommended
Nice service, great location
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
I really enjoyed this hotel and the surrounding area. Very easy to find food, clothes and fun. I will return for sure.
Stayed 1 night in Aug 2021

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuxtla Gutierrez
The Hotel was great location and very friendly people. But it is not close to the airport. I booked it thinking it was close to the airport. But I still enjoyed my stay.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful and knowledgeable about area and willing to do work to help you find things. Room was great, very clean for Mexico standards. Warm water takes a while, but was some of the best we found in Chiapas. Centrally located. Breakfast restaurant was willing to work with our food needs to help us have something we could eat. We were booked for one night, but ended up staying many nights and returning here again before our flight left.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, we ended up extending our stay due to plans falling through. The price is very economical! Would definitely stay here again
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic and conformable
Basic hotel with all you need for a comfortable shower stay.
Stayed 2 nights in Jan 2021

10/10 Excellent

S

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Its a dafe place to stay xlm service location of the hotel is perfect everything is nearby
Stayed 1 night in Aug 2020

6/10 Okay

Grant

Liked: Cleanliness, staff & service
Disliked: Room comfort
Average Place for an Average Stay
The hotel is alright for the price. It has been renovated but it is still obvious the building is quite old and hasn’t been well taken care of. The bed was large as was the room. But the towels were cheap and quite uncomfortable. There was also quite a bit of noise periodically through the night. Not on the prettiest or nicest street in Tuxtla either but close to lots of what Tuxtla has to offer, which isn’t a whole lot.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The costumer service was very good and the staff was friendly and prompt to help. The room and bathroom were very clean.
Stayed 1 night in Sep 2019