*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers an outdoor pool, a terrace, and a vending machine. Onsite uncovered self parking is complimentary.
Hotel Palapa Palace has designated areas for smoking.
- Number of outdoor pools - 1
- Water dispenser
- Elevator
- 24-hour front desk
- Business center
- Uncovered parking
- Secured parking
- Meeting rooms
- Tours/ticket assistance
- Free self parking
- Free WiFi
- Pool sun loungers
- Computer station
- Swimming pool
- Safe-deposit box at front desk
- Area shuttle (surcharge)
- Terrace
- Luggage storage
- Proposal/romance packages available
- Breakfast available (surcharge)
- Number of restaurants - 1
- 24-hour business center
- Designated smoking areas
- Banquet hall
- Pool umbrellas
- Vending machine
- Total number of rooms - 82
- Number of floors - 2
- Garden
- Free newspapers in lobby
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Refrigerator
Room Amenities
Hotel Palapa Palace offers 82 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Refrigerator
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- In-room safe
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Free bottled water
- Blackout drapes/curtains
- Shower only
- Cable TV service
- Free WiFi
- Plasma TV
- TV size measurement: inch
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Lever door handles
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and noon and on weekends between 8:00 AM and noon.
Hotel Palapa Palace has a restaurant on site.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Handrails in stairways
- Wheelchair accessible parking
- Braille or raised signage
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for cooked-to-order breakfast: approximately MXN 130 to 250 for adults, and MXN 130 to 250 for children
- Pet deposit: MXN 500 per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 10:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 1 PM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Pets allowed (no fees)
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Pets allowed in specific rooms only
Staff wears personal protective equipment
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 11
Social distancing measures are in place
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Number of children who can stay free - 2
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets stay free
- Dogs only
- 1 total (up to 18 lbs per pet)
- Pets cannot be left unattended
- Specific rooms only
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
- Service animals welcome
We should mention
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Hotel Names
- Hotel Palapa Palace
- Hotel Palapa Palace Tuxtla Gutierrez
- Palapa Palace
- Palapa Palace Tuxtla Gutierrez
- Palapa Palace Tuxtla Gutierrez, Mexico - Chiapas
- Hotel Palapa Palace Hotel
- Hotel Palapa Palace Tuxtla Gutierrez
- Hotel Palapa Palace Hotel Tuxtla Gutierrez
Hotel Reviews
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