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Marriott Tuxtla Gutierrez Hotel

4.5 star property

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Photo gallery for Marriott Tuxtla Gutierrez Hotel

Outdoor pool
Premium bedding, down comforters, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby lounge
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Gym
  • Laundry
$72
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
Boulevard Dr. Belisario Domínguez 1195, Col. Santa Elena, Tuxtla Gutierrez, CHIS, 29060
  • Place, Cana Hueca Park
    ‪3 min walk‬
  • Place, Joyyo Mayu Park
    ‪8 min walk‬
  • Place, Plaza Crystal Shopping Mall
    ‪10 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪40 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(42 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Club Room, 1 King Bed with Sofa bed | Premium bedding, down comforters, in-room safe, desk

Club Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds | Premium bedding, down comforters, in-room safe, desk

Club Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room

Premium bedding, down comforters, in-room safe, desk

King Room

  • Sleeps 2

Two Double Room

  • Sleeps 4

King Room with City View

  • Sleeps 2

Two Double Room with City View

  • Sleeps 4

Presidential Suite

  • Sleeps 2

Junior Suite

  • Sleeps 2

M Club lounge access, Guest room, 2 Double, Sofa bed, High floor

  • Sleeps 4

M Club lounge access, Guest room, 1 King, Sofa bed, High floor

  • Sleeps 2

Ambassador, M Club Lounge Access, Penthouse Suite, 1 King

  • Sleeps 2

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Outdoor pool
Hilton Garden Inn Tuxtla Gutierrez
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  • Free WiFi
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4.6 out of 5, Wonderful, 1,017 reviews
Hilton Garden Inn Tuxtla Gutierrez

About this property

Marriott Tuxtla Gutierrez Hotel

4.5-star Tuxtla Gutierrez hotel with 2 restaurants
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a swim-up bar, and a sauna are onsite. Housekeeping is available on request.
Marriott Tuxtla Gutierrez Hotel offers 210 accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. 49-inch plasma televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.
In addition to a children's pool and an outdoor pool, Marriott Tuxtla Gutierrez Hotel provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. Wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers spa services, gift shops/newsstands, and tour/ticket assistance. Onsite self parking and valet parking are complimentary.

Marriott Tuxtla Gutierrez Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Condimento - This restaurant serves breakfast, lunch, and dinner.
La Mansion - This restaurant specializes in international cuisine. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 255 to 255 for adults and MXN 115 to 115 for children
  • 2 restaurants
  • A bar/lounge
  • A swim-up bar

Restaurants on site

  • Condimento
  • La Mansion

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch plasma TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 255 to 255 for adults, and MXN 115 to 115 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Camino Real Hotel Tuxtla Gutierrez
Camino Real Tuxtla Gutierrez
Tuxtla Gutierrez Camino Real
Marriott Tuxtla Gutierrez Hotel
Marriott Tuxtla Gutierrez
Marriott Tuxtla Gutierrez Hotel Mexico - Chiapas
Marriott Tuxtla Gutierrez
Marriott Tuxtla Gutierrez Hotel Hotel
Marriott Tuxtla Gutierrez Hotel Tuxtla Gutierrez
Marriott Tuxtla Gutierrez Hotel Hotel Tuxtla Gutierrez

Reviews

Marriott Tuxtla Gutierrez Hotel Reviews

8.6

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 636 out of 1023 reviews
Rating 8 - Good. 206 out of 1023 reviews
Rating 6 - Okay. 84 out of 1023 reviews
Rating 4 - Poor. 45 out of 1023 reviews
Rating 2 - Terrible. 52 out of 1023 reviews

Reviews

10/10 Excellent

romeo francisco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

MIGUEL EDUARDO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Andres Manuel Rodriguez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

8/10 Good

LUZ MARIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Roxana del Carmen Flores

Liked: Cleanliness, amenities
K
Stayed 8 nights in Jul 2025

2/10 Terrible

Adelio Eleuterio

Traveled with family
The hotel so older no working out the gym and the bar was empty so ugly Está super bien y mejor el Hilton garden inn Está nuevo todo es nuevo
Stayed 2 nights in Aug 2025

2/10 Terrible

Cristina

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Me cobraron doble hospedaje no se vale
Stayed 4 nights in Jul 2025

2/10 Terrible

Cristina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo servicio afectando la economía de mi famili

Muy mal servicio al hacer doble cargo al pagar… dos días después de estar hospedada me vuelven a cobrar la misma cantidad llevo 2 semanas esperando me regresen mi dinero y el genrenete de Tuxtla pésimo para resolver este tema. Cómo no es su dinero le vale un comino.
Stayed 4 nights in Jul 2025

8/10 Good

Madais

Liked: Staff & service
Ok
Stayed 2 nights in Jul 2025

10/10 Excellent

Alejandra del carmen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jose, Costa Mesa

Stayed 3 nights in Jul 2025

10/10 Excellent

Brenden Robert

Excellent
Stayed 4 nights in Jul 2025

8/10 Good

ROSA

Stayed 1 night in Jul 2025

8/10 Good

Tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fine. The pool is a big plus. There are limited options for meals unless you have a car.
Stayed 2 nights in Jul 2025

10/10 Excellent

NOE

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service, cleanliness and over all a great place to stayed.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Mercedes A

Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Services
Stayed 4 nights in Jun 2025

10/10 Excellent

Cynthia Verónica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property! Hotel staff was very helpful and friendly. We had an amazing experience!
Stayed 5 nights in May 2025

10/10 Excellent

Jose Luis

Liked: Cleanliness, amenities, property conditions & facilities
Todo súper limpio, y la alberca súper linda
Stayed 6 nights in May 2025

8/10 Good

JOSE J

Traveled with family
Liked: Cleanliness, staff & service
Camas chicas
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness
Everything
Stayed 4 nights in May 2025

10/10 Excellent

Mabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente service, all services available were amazing. Cleanliness impecable. You really feel at home. Restaurant experience was wonderful, food excellent, the ambiance, the lights, the room espace, the music, the service, everything was fine. We enjoyed this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Disliked: Cleanliness
Stayed 1 night in May 2025