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Kaya Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kaya Hotel

Luxury Room | Minibar, in-room safe, desk, free cribs/infant beds
Lobby
Breakfast and lunch served
Front of property
Outdoor pool

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Spa
  • Pool
  • Gym
  • Room service

Explore the area

Map
No.238 Hung Vuong Blvd, Tuy Hoa, Phu Yen (province)
  • Dien Hong Park
    3 min drive
  • Đặc sản Cháo Hàu
    2 min walk
  • Ga Dong Tac Station
    10 min drive
  • Tuy Hoa (TBB-Dong Tac)
    11 min drive

Room options

Deluxe Room

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Room

  • 387 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Luxury Room

  • 430 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

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Parking included
Free WiFi
Restaurant
5.0 out of 5, Exceptional, (4)
The price is $72
per night
$82 total
includes taxes & fees
Jan 1 - Jan 2
Mandala Hotel & Spa Phu Yen

About this property

Kaya Hotel

4.5-star Tuy Hoa hotel with restaurant
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
Kaya Hotel offers 82 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Ming Spa.
In addition to a full-service spa, Kaya Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance.

Kaya Hotel has designated areas for smoking.

A complimentary breakfast is offered.
Kaya Hotel has a restaurant serving breakfast and lunch.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Palm Garden

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 400000 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 450000 per vehicle (one way)
  • Rollaway bed fee: VND 400000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Kaya Hotel
Kaya Hotel Tuy Hoa
Kaya Tuy Hoa
Kaya Hotel Tuy Hoa, Vietnam - Phu Yen
Kaya Hotel Hotel
Kaya Hotel Tuy Hoa
Kaya Hotel Hotel Tuy Hoa

Kaya Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 5 out of 26 reviews" "
Rating 8 - Good. 8 out of 26 reviews" "
Rating 6 - Okay. 5 out of 26 reviews" "
Rating 4 - Poor. 6 out of 26 reviews" "
Rating 2 - Terrible. 2 out of 26 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Lily

Disliked: Cleanliness
Disappointed stay for a 4 Star rated hotel
The hotel was old, given a damaged wire hair dryer, when plug in whole room black out, called the front office and maintenance takes 10 minutes before they come to your room to fix it. I stayed there for 4 nights and they never change the bed sheets, pillow case and it stinks, always need to put a towel over my pillow case. Never vacuum or mop the floor. Most of the staffs don't speak English and we have communication problem. Breakfast was good. Service staffs at breakfast, front office an security were helpful.

4/10 Poor

sharon, delawate

Disliked: Property conditions & facilities, room comfort
Just ok. It looks better online than in person. Manager was not helpful. On major street.
Stayed 1 night in Dec 2017

8/10 Good

Nobita

Liked: Staff & service
Hotel in good location. Closed to all entertainmen
Friendly staff, bathroom have a bit problems with water over floor, bed and pillows had bad smells that you need to asked for replacement with new. Good food, if you expect staying in three star hotel then it's good one.

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel in good location
Pleasant hotel in a good location, a short walk to the beach which we had to ourselves. Room was large and so very spacious. It appears to be the best hotel in Tuy Hoa, which is not used to seeing foreign tourists (which is how they refer to westerners). It's a great place getting away from the hustle and bustle of some of the bigger places in Vietnam. Only gripe is that the hotel shows pictures of sunbeds by the pool and there aren't any. Only hard chairs. Price was good for this standard of hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Convenient at the city center, eassy to go around.

6/10 Okay

Stephen

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Kaya Hotel. Needs some staff training
I didn't know what to expect at Kaya Hotel. I arrive daily early and was told they were full and the room wasn't ready. The hotel was not full, in fact when I did check in, I never saw another person on my floor. No problem, they looked after my luggage for me. The staff were friendly. But what seems to be the problem here, is a severe lack of staff training. I dined in all 3 areas that sell food. I have dined in all of them several times before with no problem. This time was a little different. The top restaurant on the 15th floor had great tasting food and great service. Their staff were very friendly and the food peortions were big. Well done. I had breakfast on the ground floor. Breakfast was ok. I had cereal and scrambled eggs and a juice. These were all good. But there was only green tea. Please supply black tea (liptons or the like). I tried the sausages. They were not nice, so didn't eat any more than 1 bite. Again, the staff were friendly and nice, but a bit of staff training, to show them what a bowl is, would help. I asked for one for my corn flakes and was handed a coffee mug. But the pool bar was where the problems were for this hotel. I was handed a menu by one of the staff (male) and I pointed to a vanilla ice cream milkshake and told him the name in Vietnamese. He bought me 2 scoops of ice cream. I said no and asked for the menu. A great girl brought it out to me and I showed what I had ordered. The fries with cheese I ordered was a very small serving too.

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Manager he should be replaced
I was told that I had to leave today when I went to front desk with my luggage all packed they told me I had 1 more day after I packed all my things in my luggage manager made mistakes and no compansation for all my trouble I had to go thru packing and unpacking

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
It was an overall great experience. Location is convenient.

8/10 Good

Robert, Boston, MA USA

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff with good food
It was very good but beds were hard but to be expected in Vietnam. I am not sure it is worth a 4 star rating but very nice anyway.

4/10 Poor

The doanh, Sydney

Disliked: Property conditions & facilities, room comfort
Terrible 4 stars hotel
The hotel is more like a two stars than a 4 stars. One thing which I found very disturbing was people are allowed to smoke in the eating area.many Flies were seen flying and landing on food . We had two rooms and there were problems with the bath rooms in both. One was fixed, but the other could not be fixed , water was leaking out on the floor every time we had a shower, which was dangerous. I can point out many other things are wrong with this hotel but I don't think management would care to take action by the look of it.

10/10 Excellent

Hoang Long, Ho Chi Minh City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room in great condition
The hotel is very new, or at least it seems to look very new and modern. The room is spacious with a bit of Japanese interior style, and is well maintained in great condition. The view is great to wake up and enjoy in the early morning. Truly enjoy the peaceful and quiet space here. The staffs are great with friendly attitude and very service oriented. We have an incident with the motorbike they rented us, however they did listen and sort it out well.

6/10 Okay

Sherman, Expat living in Vietnam

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Big,older hotel..shows its age but comfortable.
Older hotel,that shows its age a bit. The rooms were very comfortable. Breakfast was a local foods breakfast and was ok, but not great.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Tom, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to the beach
I booked my parents to stay here for my marriage to a Vietnamese girl, the hotel was recommended by her. My parents loved it.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth to be a 4 stars Hotel
I booked a Luxury suite but it didn't look like a luxury suite or deserve deserves a 4 stars rate. Went I checked out and ask them if I could see the total charges to my room and they said it's their policy not to show it.

4/10 Poor

Kim

Disliked: Staff & service, property conditions & facilities, room comfort
Mere ⭐️⭐️ hotel
Mere et ⭐️⭐️ hotel. Lille pool og vindue er utæt som gør at det piver når det blæser. Kort til at komme ind til værelsen virker ikke altid, så vi må vente på der kommer en og lukke os ind. Knap så smilende reception personale. Vi har 3 børn på 5, 9 og 10 år. De skulle betale for morgenmad. Det var vi ikke klar over at de skulle.
Stayed 5 nights in Jul 2018

8/10 Good

Toan, Hồ Chí Minh City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Khách sạn nằm ở trục đường lớn của thanhg phố
Phòng ở đây sạch sẽ thoải mái. Ăn uống thì giá cả cũng phải chăng và khá ngon. Chỉ riêng việc massage thì hơi bị kỳ. Không lành mạnh lắm. Và tip thì bị nhân viên chê ỏng eo ít quá
Stayed 1 night in Mar 2018

6/10 Okay

K.X.

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveler

Disliked: Staff & service
何回か出張で泊まっているが、従業員の態度が良くない。ロビーや廊下ですれ違い目があっても挨拶すらしない。受付も感じ悪いとしか言いようがない。
Stayed 1 night in Nov 2017

10/10 Excellent

THONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nights at Tuy Hòa
big room, comfortable elevator, buffet with many choices, good WiFi, good parking garage, helpful staff, but small swimming pool
Stayed 2 nights in Jul 2017

10/10 Excellent

Jean-Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services! Parfait
Belle piscine au 6ieme. Beaucoup de gentillesse pour nous faciliter un départ en train à 22h, après le checkout à midi.

8/10 Good

Eve, NY

Liked: Staff & service, property conditions & facilities, room comfort
The best breakfast
The closet is too smelly. The dry cleaning in the hotel did not handle the clothes properly even after the instruction.

10/10 Excellent

Thu Trang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

chi phi, Tp hcm

Disliked: Staff & service, property conditions & facilities
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