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The gentleman who works at the reception is wonderful and very helpful.All staff are helpful.

Our stay at Hotel Zeta was one of the highlights of our trip. The hotel was lovely, the location was great, and our family suite was beautiful, clean, and had an incredible view. But what I’ll remember most is how the staff treated my mother and me. We were there for my mother’s birthday, and they helped me plan a surprise for her. They helped me order flowers and coordinated everything so it would be ready while we were out. They also sent complimentary champagne and gave us a discount on a spa service. They put real care into making her feel special, and seeing how happy she was meant so much to me. Everyone we met was kind, attentive, and quick to help with anything we needed. The Russian-speaking staff made my mother feel especially comfortable. We felt welcomed and at home throughout our stay. Zeta set the bar so high that the places we stayed afterward had a lot to live up to. I would absolutely recommend the family suite, and we would love to return. The only tiny hiccup was that YouTube on the TV didn’t work very well with Android; connecting with an iPhone seemed easier. It didn’t affect how wonderful our stay was.

L'hôtel est très bien situé, près des restaurants et des attractions touristiques. La rue piétonne est au coin de la rue! La station d'autobus est à 500 m. Il est très facile de ce déplacer en autobus pour visiter les villes environnantes à très peu de frais.

Excellent customer service, excellent food, a great hotel and an amazing view.

Excellent hotel - great food, great rooms. The Svetjlo Corner Room is very thoughtfully designed and has a great bed, a huge bathroom, and huge windows overlooking the piazza. Would absolutely stay again.

Staff and cleanliness top shelf. Incredible breakfast made to order. I didn’t want to leave this place.