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SureStay Plus by Best Western Twentynine Palms Joshua Tree

2.5 star property

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Photo gallery for SureStay Plus by Best Western Twentynine Palms Joshua Tree

Lobby
Property amenity
Suite, 1 King Bed, Non Smoking, Kitchenette | 1 bedroom, desk, laptop workspace, blackout drapes
Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room) | 1 bedroom, desk, laptop workspace, blackout drapes
Reception

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Hot Tub
  • Pool

Explore the area

Map
71487 Twentynine Palms Highway, Twentynine Palms, CA, 92277
  • 29 Palms Historical Society
    ‪6 min drive‬
  • Joshua Tree National Park Oasis Visitor Center
    ‪7 min drive‬
  • Joshua Tree National Park North Entrance
    ‪12 min drive‬
  • Bermuda Dunes, CA (UDD)
    ‪89 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed, Non Smoking, Microwave

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | 1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room) | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Motel 6 Twentynine Palms, CA

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, (1002)
$66 nightly
The price is $66 total
includes taxes & fees
Motel 6 Twentynine Palms, CA

About this property

SureStay Plus by Best Western Twentynine Palms Joshua Tree

Twentynine Palms hotel close to Knott Sky Park
Along with a 24-hour business center, this smoke-free hotel has a hot tub and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and concierge services are onsite.
SureStay Plus by Best Western Twentynine Palms Joshua Tree offers 82 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Twentynine Palms hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

SureStay Plus by Best Western Twentynine Palms Joshua Tree features a hot tub and a seasonal outdoor pool. A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.

SureStay Plus by Best Western Twentynine Palms Joshua Tree is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • In a national park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from March 25 to November 20
Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Best Western Gardens
Best Western Gardens Hotel
Best Western Gardens Hotel Joshua Tree National Park
Best Western Gardens Hotel National Park
Best Western Gardens Joshua Tree National Park
Best Western Gardens National Park
Best Western Gardens Joshua Tree National Park Twentynine Palms
Best Western Garden Hotel Twentynine Palms
Best Western Twentynine Palms
Twentynine Palms Best Western
Best Western Gardens Hotel at Joshua Tree National Park
Sure Stay Plus by Best Western Twentynine Palms Joshua Tree
SureStay Plus by Best Western Twentynine Palms Joshua Tree Hotel

SureStay Plus by Best Western Twentynine Palms Joshua Tree Reviews

Reviews

6.8
Rating 10 - Excellent. 273 out of 1006 reviews
Rating 8 - Good. 263 out of 1006 reviews
Rating 6 - Okay. 195 out of 1006 reviews
Rating 4 - Poor. 136 out of 1006 reviews
Rating 2 - Terrible. 139 out of 1006 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

YUKI

Traveled with family
Good location.
Stayed 1 night in Apr 2025

8/10 Good

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel, Murrieta

Stayed 1 night in Apr 2025

8/10 Good

Priti

Traveled with family
Liked: Property conditions & facilities
Loved the surrounding, open space etc. Room cleanliness and break options were okay. Service could have been better.
Stayed 1 night in Apr 2025

2/10 Terrible

Andy

Stayed 3 nights in Apr 2025

10/10 Excellent

LaTreece

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Christine was amazing.
Stayed 1 night in Apr 2025

10/10 Excellent

Siddharth

Traveled with family
Liked: Cleanliness, staff & service
our stay was comfortable. the pros: the room was comfy, nice and clean. breakfast was decent. grocery outlet is walk able distance. Joshua tree national park is close by.the staff were very friendly and helpful. cons: kids complained about beds sank in the middle ( they are only 130 pounds). the pool was dirty. some rooms were near the freeway, so vehicle noise is there. try to take room away from the main road. overall, a decent price for the stay and we were very happy with it.
Stayed 3 nights in Apr 2025

4/10 Poor

Brook

Business traveler, Traveled with partner
No hot water last night. Cigarette butts everywhere around the stairwell, shower curtain wreaked of mildew, previous visitor toiletries in the bathtub. Not acceptable at all! The front desk girls were sweet! The only thing that place had going for it!
Stayed 1 night in Apr 2025

2/10 Terrible

Corisa

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Barbara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff couldn’t be nicer but the bed was saggy, shower was moldy, bfast area dirty
Stayed 2 nights in Apr 2025

8/10 Good

Bang

Stayed 1 night in Mar 2025

4/10 Poor

Marcin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Daniel, Chula Vista

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Non existent exercise room. Totally disgusting dirty pool. Broken jacuzzi.
Stayed 2 nights in Apr 2025

6/10 Okay

Lynn

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff friendly and helpful. Room comfortable and clean although somewhat run down. To our disappointment, the pool and hot tub dirty so we never used. Property exterior dirty, there was dirt and litter throughout. There was a water leak under the stairs to get to the outdoor rooms. Breakfast options limited, mostly a carb and sugar feast. This is not what I would expect from a Best Western property. I was glad to leave this morning and would not return. Don’t recommend.
Stayed 3 nights in Apr 2025

4/10 Poor

Anita

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Greg

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is in serious disrepair. The pool and spa were unusable due to algae and dirt and not in operation. The room had mold in the shower and the overall condition was unacceptable for a Best Western flagged motel. It also appears that the ownership is allowing weekly/monthly renters which is easily apparent. The internet pictures are representative of the actual conditions. Avoid this place.
Stayed 2 nights in Apr 2025

2/10 Terrible

Wendy Janette

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have never been in a more disgusting motel/hotel in my entire life than than this one. There is clear evidence of water damage that created black mold growing in the floor and walls. It was visible all around the shower and on the baseboards, and no evidence of any attempt to clean it. The smell alone was unbearable. My entire suitcase of clothes still wreaks of mold. Breathing the mold spores has exacerbated my asthma and I have been sick since I left. The information provided stated that the pool and hot tub would be open. It was not. The breakfast was disgusting, the bacon tasted like burnt paper, I don’t think it was any type of real meat. The eggs and sausage also gross. Waffles and coffee were decent. Do NOT look at the pictures provided by Expedia and believe that’s the room or hotel experience you’re getting. I’m very disappointed in Expedia for its false advertising. This is a very unhealthy hotel to stay in, and shouldn’t be open until it’s renovated and the mold properly removed.
Stayed 1 night in Apr 2025

6/10 Okay

Beth

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Nothing unique. Needs to be renovated. No cold water in bathroom sink. Toilet needs renovation. Pool is disgusting. Basically, except for the hallways, everything needs to be upgraded.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing staff great amenities would stay again !
Stayed 2 nights in Apr 2025

2/10 Terrible

Katy

Stayed 1 night in Apr 2025

4/10 Poor

James

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
While the room was good sized and comfortable with great AC, we were very disappointed that the pool and spa were so unkept, they were not at all usable. If the owners could clean this up it would be a game changer. Don’t count on this feature this summer.
Stayed 1 night in Apr 2025

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Zachariah

Disliked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Bipulendu, Cupertino

Stayed 1 night in Mar 2025