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SureStay Plus by Best Western Twentynine Palms Joshua Tree

2.5 star property

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Photo gallery for SureStay Plus by Best Western Twentynine Palms Joshua Tree

Lobby
Exterior
Suite, 1 King Bed, Non Smoking, Kitchenette | Private kitchenette | Fridge, microwave, coffee/tea maker
Suite, 1 King Bed, Non Smoking, Kitchenette | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Hot Tub
  • Gym

Explore the area

Map
71487 Twentynine Palms Highway, Twentynine Palms, CA, 92277
  • Knott Sky Park
    ‪3 min drive‬
  • Joshua Tree National Park Oasis Visitor Center
    ‪7 min drive‬
  • Joshua Tree National Park North Entrance
    ‪12 min drive‬
  • Bermuda Dunes, CA (UDD)
    ‪89 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Microwave

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Oasis Inn & Suites Joshua Tree - 29 Palms

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, (1007)
$119 nightly
The price is $119 total
includes taxes & fees
Oasis Inn & Suites Joshua Tree - 29 Palms

About this property

SureStay Plus by Best Western Twentynine Palms Joshua Tree

Twentynine Palms hotel close to Knott Sky Park
Along with a fitness center, this smoke-free hotel has a 24-hour business center and a hot tub. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
SureStay Plus by Best Western Twentynine Palms Joshua Tree offers 82 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Twentynine Palms hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, SureStay Plus by Best Western Twentynine Palms Joshua Tree provides a hot tub and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.

SureStay Plus by Best Western Twentynine Palms Joshua Tree is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 5:30 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 5:30 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from March 25 to November 20
Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Best Western Gardens
Best Western Gardens Hotel
Best Western Gardens Hotel Joshua Tree National Park
Best Western Gardens Hotel National Park
Best Western Gardens Joshua Tree National Park
Best Western Gardens National Park
Best Western Gardens Joshua Tree National Park Twentynine Palms
Best Western Garden Hotel Twentynine Palms
Best Western Twentynine Palms
Twentynine Palms Best Western
Best Western Gardens Hotel at Joshua Tree National Park
Sure Stay Plus by Best Western Twentynine Palms Joshua Tree
SureStay Plus by Best Western Twentynine Palms Joshua Tree Hotel

SureStay Plus by Best Western Twentynine Palms Joshua Tree Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 263 out of 1002 reviews
Rating 8 - Good. 277 out of 1002 reviews
Rating 6 - Okay. 200 out of 1002 reviews
Rating 4 - Poor. 133 out of 1002 reviews
Rating 2 - Terrible. 129 out of 1002 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Stewart

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

6/10 Okay

Fiona

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sound proof is bad, can hear your neighbors
Stayed 2 nights in Feb 2025

8/10 Good

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Brian, NEWBERG

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room they gave us had sheetrock falling off the ceiling. The ice maker at the pool was broken and had pieces laying around. Rooms were clean but in bad repair. Oven did not work. Curtains were dirty and torn.
Stayed 2 nights in Feb 2025

10/10 Excellent

Norman

Traveled with family
Liked: Cleanliness, staff & service
Clean, modern enough room. Don't judge by the outside, looks run down.
Stayed 1 night in Feb 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was able to wind down and relax. comfortable bed and clean sheets
Stayed 1 night in Feb 2025

4/10 Poor

Jaquel

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
I came to palm springs from san diego for the weekend ended up driviving a little too far me my husband and 5 children booked a 2 queen bed room when i arrived they only had a room with 2 double beds it was 7 of us sleeping on 2 double mattresses that room came up to 88$ i paid $127.56 for my room online staff did not even try to help with refund or fixing price but it was late children were tired next room would have been an hour back the other way that had vacancies wasnt familiar with area either
Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service
near everything
Stayed 2 nights in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Very quite. Staff was very friendly
Stayed 1 night in Feb 2025

8/10 Good

Damon

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean room quite
Stayed 2 nights in Feb 2025

2/10 Terrible

Caroline

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Delores

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Viktor

Stayed 2 nights in Jan 2025

6/10 Okay

Jorge

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Jason

Liked: Staff & service
Disliked: Cleanliness, amenities
A dump! Run down filth ! Gym, pool and jacuzzi closed, they don't disclose it. Looks like motel is never maintained. Filth ! Staff was friendly , looks like they get taken advantage of too. Breakfast is also disgusting, but ladies friendly , I tipped them , not their fault owner is cheap! I'll never stay at a Best Western because of this , should be 1/2 star.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

rocio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jazmyne

Stayed 1 night in Jan 2025

4/10 Poor

Hye yeon

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a leak from the ceiling and it kept us awake all night
Stayed 1 night in Jan 2025

10/10 Excellent

Juan Fernando

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating, considering how late I arrived. All the staff was super friendly. I was downstairs, I could easily hear the upstair neighbors thumping around and everyone's water pressure as neighbors turned on their showers. Breakfast was good and much appreciated. Thank you.
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Decent.
Stayed 2 nights in Nov 2024

2/10 Terrible

Vijay

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Besides front desk personnel, everything was so bad. I would give negative stars if I could. The bathroom was broken and moldy, curtains were ripped. The floor was so dirty that you can’t even put your feet down without getting it dirty. Outlet for hairdryer was not working. Breakfast was a joke, not even chocolate milk available for kids. Stay away from this motel.
Stayed 1 night in Jan 2025

8/10 Good

Laura, Santa Fe Springs

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Jacuzzi out of service.
Stayed 2 nights in Jan 2025

6/10 Okay

Leah

Stayed 1 night in Jan 2025