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Distinction Mackenzie Country Hotel

3.5 star property

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Photo gallery for Distinction Mackenzie Country Hotel

In-room safe, desk, blackout drapes, soundproofing
Property grounds
Fireplace
Standard Triple Room | In-room safe, desk, blackout drapes, soundproofing
Breakfast and dinner served, garden views

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Laundry
  • Parking included

Explore the area

Map
Cnr Ostler & Wairepo Roads, PO Box 99, Twizel, 7901
  • Twizel Town Centre
    ‪12 min walk‬
  • Mueller Ridge
    ‪17 min walk‬
  • Lake Ruataniwha
    ‪2 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room

  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room

In-room safe, desk, blackout drapes, soundproofing

Standard Triple Room

  • 301 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, blackout drapes, soundproofing

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

Distinction Mackenzie Country Hotel

3.5-star Twizel hotel with restaurant
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Distinction Mackenzie Country Hotel include ski storage and complimentary wireless internet access.
Distinction Mackenzie Country Hotel offers 108 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and 3 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This ski hotel also offers a terrace, multilingual staff, and ski storage. Onsite self parking is complimentary.

Distinction Mackenzie Country Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Distinction Mackenzie Country Hotel has a restaurant serving breakfast and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: NZD 34 for adults and NZD 17 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Ski storage

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 34 for adults and NZD 17 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

MacKenzie Country
MacKenzie Country Inn
MacKenzie Country Inn Twizel
MacKenzie Country Twizel
MacKenzie Inn
Mackenzie Country Hotel Twizel
South Island Country Inn
Mackenzie Country Hotel
Distinction Mackenzie Country
Mackenzie Country Hotel Twizel
Distinction Mackenzie Country Hotel Hotel
Distinction Mackenzie Country Hotel Twizel
Distinction Mackenzie Country Hotel Hotel Twizel

Distinction Mackenzie Country Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 187 out of 617 reviews
Rating 8 - Good. 269 out of 617 reviews
Rating 6 - Okay. 114 out of 617 reviews
Rating 4 - Poor. 38 out of 617 reviews
Rating 2 - Terrible. 9 out of 617 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

beijia

Traveled with family
Outdated facilities, but friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Lynda

Stayed 1 night in Jan 2025

8/10 Good

Ankur, San Ramon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There aren't too many options in this area to begin with. Having said that, this hotel was clean, well maintained, had an onsite restaurant, and the service was good. Do watch out for no elevators for 2nd floor rooms and the 10am check out requirement which is the earliest we've ever checked out.
Stayed 1 night in Dec 2024

8/10 Good

Dave

Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms dated. Grounds all around facility very plain and boring.Dinner and Breakfast very good
Stayed 1 night in Jan 2025

4/10 Poor

Carla

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Overpriced and in poor condition. We stayed for 2 nights and booked 2 rooms for our stay. One of the rooms had a severely cracked tub and was leaking onto the carpet of the bedroom. The damage to the walls and musty smell showed that this had been going on for awhile. We moved rooms. Rooms were not very clean (socks hanging in the closet from previous guest and dirty dishes left). You are made to purchase the breakfast buffet ($34 pp). The buffet is mediocre and only available from 7am-9am. I would not recommend a stay here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and the staff were friendly. The food at the restaurant was pretty good as well. It had nice views of the mountains.
Stayed 1 night in Jan 2025

6/10 Okay

ZHIBAO

Traveled with family
Near the road
Stayed 1 night in Jan 2025

4/10 Poor

Emma, Halifax

Disliked: Property conditions & facilities
Extremely overpriced for an average only accommodation
Stayed 1 night in Dec 2024

6/10 Okay

Allison

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
One night stay
The hotel is old and a bit run down. Only limited amount of time for hot water shower. I appreciated the fridge and kettle. The front desk was helpful and friendly when we requested a fan for our hot room and an extra towel. The continental breakfast was sub-par. I'm glad we only stayed one night.
Stayed 1 night in Dec 2024

8/10 Good

Sachin

Liked: Cleanliness, staff & service
We had a convenient stay during our travel in the mount Cook region.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Nice, older place. Very clean.
Stayed 1 night in Jan 2025

6/10 Okay

Akshay

Traveled with family
Pros - The town itself is quaint and quiet. Very walk-able. The Hotel itself is a bit old style - but quiet well laid out. You can walk to the town center in 5-7 mins. where you have a handful of restaurants, Coffee shops and grocery stores. The Thai restaurant is good - fresh food with friendly staff. The hotel staff is good and accommodating. Cons - The rooms are old and don't have ACs. So if you need hot or cold - you just need to adjust and adapt. The bathrooms are also old, and can have stains etc. They do offer breakfast - but its below par. They offer sugar laden syrupy fruits. No fresh fruits or fresh juices. The egg, bread, cereal, milk and fruit options are limited and canned.
Stayed 1 night in Nov 2024

10/10 Excellent

Srini42@live.com

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice compact room
Stayed 1 night in Dec 2024

8/10 Good

Pui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to see stars at night. Good breakfast also. Staff are friendly.
Stayed 1 night in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Plenty of parking on site
Stayed 2 nights in Dec 2024

10/10 Excellent

Rupesh

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good location .
Stayed 1 night in Dec 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, room comfort
An adequate room, although tired fittings suggest that a renovation might be in order. Good restaurant and buffet.
Stayed 1 night in Dec 2024

6/10 Okay

Dianne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very outdated - guessing it was built in the 70’s and needs a full remodel. Hollow doors made us able to hear everything in hallways. Patio had no chairs so not really usable. Bed coverrs old and outdated.
Stayed 1 night in Dec 2024

8/10 Good

Akshay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean but not very modern. Has a bit of an old /chalet like touch to it. The breakfast spread definitely limited with no only sweetened/syrupy fruits. There are no made to order eggs. The service staff - front desk and the restaurant are all very friendly and courteous. The location of the hotel is perfect - right in the middle of the small town, 3-4 minutes of walking distance from the center of the town where local grocery store and restaurants are at. Self parking in front of the hotel structure is very convenient. The town itself is quaint, peaceful and beautiful. You can also rent bicycles from front desk if you like. Night sky/star gazing options around 8-10 minutes drive from the hotel is also a good option to explore.Would stay here again for sure !!
Stayed 1 night in Nov 2024

6/10 Okay

Neale

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Tired hotel catering for coach trips. Cooked breakfast poor.
Stayed 2 nights in Nov 2024

8/10 Good

Aleksandr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ashley

Liked: Staff & service, amenities
convenient location Corridors dingy, could benefit from artwork/posters Corridor carpet joins need fixing urgently Bathroom getting shabby, plug in our bathroom basin room didn't work. Room 110
Stayed 2 nights in Oct 2024

8/10 Good

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, clean, friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Steve

Traveled with family
Dated. Not terribly friendly. Not well maintained
Stayed 1 night in Oct 2024

6/10 Okay

Cassandra

Traveled with partner
Liked: Staff & service
A bit old but comfortable and cost effective. We didn’t love the shower bath, but staff were nice and parking was easy.
Stayed 1 night in Oct 2024