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Distinction Mackenzie Country Hotel

3.5 star property

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Photo gallery for Distinction Mackenzie Country Hotel

In-room safe, blackout drapes, soundproofing, iron/ironing board
View from room
Family Room | In-room safe, blackout drapes, soundproofing, iron/ironing board
Property grounds
Breakfast and dinner served, garden views

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • Free WiFi
  • Parking included
$340
includes taxes & fees
Dec 18 - Dec 19

Explore the area

View in a map
Cnr Ostler & Wairepo Roads, PO Box 99, Twizel, 7901
  • Place, Twizel Town Centre
    ‪10 min walk‬
  • Place, Mueller Ridge
    ‪13 min walk‬
  • Place, Tekapo Springs
    ‪39 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Double or Twin Room

9.2 out of 10
Wonderful
(14 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Twin Room

8.6 out of 10
Excellent
(29 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Family Room

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

Distinction Mackenzie Country Hotel

3.5-star Twizel hotel with restaurant
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Distinction Mackenzie Country Hotel include ski storage and complimentary wireless internet access.
Distinction Mackenzie Country Hotel offers 108 accommodations with safes and hair dryers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Refrigerators and coffee/tea makers are provided. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and 3 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This ski hotel also offers a terrace, multilingual staff, and ski storage. Onsite self parking is complimentary.

Distinction Mackenzie Country Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Distinction Mackenzie Country Hotel has a restaurant serving breakfast and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: NZD 34 for adults and NZD 17 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Ski storage

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 34 for adults and NZD 17 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

MacKenzie Country
MacKenzie Country Inn
MacKenzie Country Inn Twizel
MacKenzie Country Twizel
MacKenzie Inn
Mackenzie Country Hotel Twizel
South Island Country Inn
Mackenzie Country Hotel
Distinction Mackenzie Country
Mackenzie Country Hotel Twizel
Distinction Mackenzie Country Hotel Hotel
Distinction Mackenzie Country Hotel Twizel
Distinction Mackenzie Country Hotel Hotel Twizel

Distinction Mackenzie Country Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 193 out of 632 reviews
Rating 8 - Good. 274 out of 632 reviews
Rating 6 - Okay. 117 out of 632 reviews
Rating 4 - Poor. 39 out of 632 reviews
Rating 2 - Terrible. 9 out of 632 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It seemed strange not having sky and the sliding door on the room would not lock, but being upstairs it didn't really matter. The staff were brilliant and helpfull
Stayed 1 night in Aug 2025

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff are great but the place is getting a bit tired. My room was single glazed and it was -4 degrees. Heat was supplied by a very noisy fan heater.
Stayed 2 nights in Aug 2025

8/10 Good

Shaghayegh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for a quick sleep break. The room was spacious, the food was decent, and there was a lovely lounge/common area to relax, read a book, or use the iPad. The staff were friendly and welcoming.
Stayed 1 night in Jul 2025

4/10 Poor

Sarah

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The staff were friendly, loved the town. The hotel is completely over priced and the beds are so old and dipped in the middle.
Stayed 2 nights in Jul 2025

10/10 Excellent

Luke, Christchurch

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Quick
Stayed 1 night in Jun 2025

8/10 Good

Glenn

Business traveler
Liked: Cleanliness, amenities
A little dated in the room I was in but on the whole it was good A bit a shower water pressure would be appreciated in their renovations
Stayed 5 nights in Jun 2025

8/10 Good

Carol Louise

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The bathrooms need desperately updating. The fridge set to freezing so milk was frozen solid.
Stayed 1 night in Apr 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Jeff

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Dinusha

Traveled with family
Liked: Staff & service
Nice exterior with stripe stone built. But worn out room interior and carpets. Our bathroom had a very bad smell. When reported, I was informed that the hotel is fully booked and we can switch to a different room next day. Receptionist came up and sprayed the bathroom with air freshener, which somewhat helped. But no one reached out and assisted to change the room next day. Only thing which can be appreciated was the decent breakfast buffet.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend
Stayed 3 nights in Apr 2025

6/10 Okay

Kendale

Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

View and Value

Our second time staying here on our NZ trip and just as enjoyable as the first. Lovely jig, older style hotel with plenty of room. Nice breakout areas to have a read, look at the sights or have a quiet drink. Room was spacious, very comfortable and breakfast buffet included in accommodation. Good Al a carte menu or buffet for dinner. Another great place to stay and extremely friendly and helpful staff.
Stayed 1 night in Mar 2025

8/10 Good

Neil

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roomy and comfortable.

On the way to Queenstown this is a perfect stay. Roomy, all the amenities. Rooms are big and the staff friendly. Good buffet option for dinner and breakfast is included. (Buffet). Place is quiet and relaxing. Has a couple of breakout rooms and a very comfortable reading room. Couldn’t fault this place. Feel really rested after a good night.
Stayed 1 night in Mar 2025

4/10 Poor

Hiroko

Disliked: Cleanliness, property conditions & facilities
The room was clean but no elevators, I have to carry my luggage to upstairs was not good.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and warm
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean. Good place to stay if visiting Mt Cook.
Stayed 3 nights in Mar 2025

8/10 Good

stuart

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Stephen

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Bar and restaurant leaves a lot to be desired. The dinner buffer was ok but not for $61 .... Captive market and milking that.....
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. We were 10 in our group and staff went above and beyond to make our stay comfortable.
Stayed 1 night in Feb 2025

4/10 Poor

Meghan

Disliked: Property conditions & facilities
This was the only place available for my dates and it’s clear why. The place is really dingy (stained carpet & duvet) and caters mostly to big tour buses. I was there just to sleep; when it rained I found a coffee shop to sit in rather than going back to the room
Stayed 2 nights in Feb 2025

10/10 Excellent

Menachem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Helen

Stayed 1 night in Feb 2025

8/10 Good

Julia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The bar staff were extremely helpful despite having a busy restaurant. The staff at the reception were casual and disinterested.
Stayed 1 night in Dec 2024