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Distinction Mackenzie Country Hotel

3.5 star property

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Photo gallery for Distinction Mackenzie Country Hotel

In-room safe, desk, blackout drapes, soundproofing
Standard Triple Room | In-room safe, desk, blackout drapes, soundproofing
Property grounds
Breakfast and dinner served, garden views
Fireplace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Laundry
  • Parking included

Explore the area

Map
Cnr Ostler & Wairepo Roads, PO Box 99, Twizel, 7901
  • Twizel Town Centre
    ‪12 min walk‬
  • Mueller Ridge
    ‪17 min walk‬
  • Lake Ruataniwha
    ‪2 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room

  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room

In-room safe, desk, blackout drapes, soundproofing

Standard Triple Room

  • 301 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, blackout drapes, soundproofing

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

Distinction Mackenzie Country Hotel

3.5-star Twizel hotel with restaurant
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Distinction Mackenzie Country Hotel include ski storage and complimentary wireless internet access.
Distinction Mackenzie Country Hotel offers 108 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and 3 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This ski hotel also offers a terrace, multilingual staff, and ski storage. Onsite self parking is complimentary.

Distinction Mackenzie Country Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Distinction Mackenzie Country Hotel has a restaurant serving breakfast and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: NZD 34 for adults and NZD 17 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Ski storage

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 34 for adults and NZD 17 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

MacKenzie Country
MacKenzie Country Inn
MacKenzie Country Inn Twizel
MacKenzie Country Twizel
MacKenzie Inn
Mackenzie Country Hotel Twizel
South Island Country Inn
Mackenzie Country Hotel
Distinction Mackenzie Country
Mackenzie Country Hotel Twizel
Distinction Mackenzie Country Hotel Hotel
Distinction Mackenzie Country Hotel Twizel
Distinction Mackenzie Country Hotel Hotel Twizel

Distinction Mackenzie Country Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 186 out of 616 reviews
Rating 8 - Good. 269 out of 616 reviews
Rating 6 - Okay. 114 out of 616 reviews
Rating 4 - Poor. 38 out of 616 reviews
Rating 2 - Terrible. 9 out of 616 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Dianne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very outdated - guessing it was built in the 70’s and needs a full remodel. Hollow doors made us able to hear everything in hallways. Patio had no chairs so not really usable. Bed coverrs old and outdated.
Stayed 1 night in Dec 2024

8/10 Good

Akshay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean but not very modern. Has a bit of an old /chalet like touch to it. The breakfast spread definitely limited with no only sweetened/syrupy fruits. There are no made to order eggs. The service staff - front desk and the restaurant are all very friendly and courteous. The location of the hotel is perfect - right in the middle of the small town, 3-4 minutes of walking distance from the center of the town where local grocery store and restaurants are at. Self parking in front of the hotel structure is very convenient. The town itself is quaint, peaceful and beautiful. You can also rent bicycles from front desk if you like. Night sky/star gazing options around 8-10 minutes drive from the hotel is also a good option to explore.Would stay here again for sure !!
Stayed 1 night in Nov 2024

6/10 Okay

Neale

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Tired hotel catering for coach trips. Cooked breakfast poor.
Stayed 2 nights in Nov 2024

8/10 Good

Aleksandr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ashley

Liked: Staff & service, amenities
convenient location Corridors dingy, could benefit from artwork/posters Corridor carpet joins need fixing urgently Bathroom getting shabby, plug in our bathroom basin room didn't work. Room 110
Stayed 2 nights in Oct 2024

8/10 Good

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, clean, friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Steve

Traveled with family
Dated. Not terribly friendly. Not well maintained
Stayed 1 night in Oct 2024

6/10 Okay

Cassandra

Traveled with partner
Liked: Staff & service
A bit old but comfortable and cost effective. We didn’t love the shower bath, but staff were nice and parking was easy.
Stayed 1 night in Oct 2024

4/10 Poor

Brett

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kenneth A

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff had difficulties adding an extra night to the reservation and supplying a king-sized bed as requested.
Stayed 1 night in Sep 2024

6/10 Okay

Donna

Stayed 1 night in Sep 2024

8/10 Good

sam

Liked: Staff & service
It’s okay when you don’t have many options
Stayed 1 night in Oct 2024

8/10 Good

Rashi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with spacious rooms and handy location!!
Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Stayed 2 nights in Sep 2024

10/10 Excellent

Mantas

Stayed 1 night in Sep 2024

6/10 Okay

Chirag

Stayed 2 nights in Sep 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely. Made sure I felt comfortable in the lobby while my husband hiked that morning.
Stayed 1 night in Sep 2024

8/10 Good

Gerardodiaz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

6/10 Okay

Ric

Liked: Staff & service
Great view from balcony. Good choice of food at restaurant. Noisy heating. Spilled coffee stains at door
Stayed 1 night in Sep 2024

6/10 Okay

T

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Does the job. Overdue for a refurbishment. Stayed warm in the middle of winer which was great
Stayed 1 night in Jul 2024

10/10 Excellent

Ranjeet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of snow
Stayed 1 night in Jul 2024

6/10 Okay

Kate

Liked: Staff & service
Stayed 3 nights in Jul 2024

6/10 Okay

Mrs Leanne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No electric blankets Noisey fan style heater had to be on at night as was -3 so slept terrible both nights Shower not great Nice building but needs updating
Stayed 2 nights in Jul 2024

10/10 Excellent

Chris

Traveled with partner
Disliked: Amenities, property conditions & facilities
Tv did not work. Asked reception to come and fix but no reply. Also no telephone connected in room.
Stayed 1 night in Jun 2024

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service
Property is older but staff is awesome and the food was really good for both the dinner and breakfast buffet. Beds were comfortable.
Stayed 1 night in Jun 2024