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Best Western Plus Southpark Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Southpark Inn & Suites

Exterior
In-room safe, iron/ironing board, free WiFi, bed sheets
Lobby
Reception
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
120 W Rieck Road, Tyler, TX, 75703
  • Broadway Square Mall
    ‪12 min walk‬
  • Tyler Junior College
    ‪5 min drive‬
  • University of Texas at Tyler
    ‪7 min drive‬
  • Tyler, TX (TYR-Pounds Regional)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

  • Sleeps 3
  • 1 King Bed

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About this property

Best Western Plus Southpark Inn & Suites

Tyler hotel with outdoor pool
This hotel features an outdoor pool, a fitness center, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a children's pool are onsite.
Best Western Plus Southpark Inn & Suites offers 60 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a seasonal outdoor pool, Best Western Plus Southpark Inn & Suites provides a fitness center and a children's pool. Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This Tyler hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Best Western Plus Southpark Inn & Suites has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May 30 to September 05
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Southpark
Best Western Plus Southpark Inn
Best Western Plus Southpark Inn Tyler
Best Western Plus Southpark Tyler
Best Western Plus Southpark Hotel Tyler
Best Western Plus Southpark Inn And Suites
Best Western Tyler
Tyler Best Western
Best Western Plus Southpark Inn Suites
Plus Southpark & Suites Tyler
Best Western Plus Southpark Inn & Suites Hotel
Best Western Plus Southpark Inn & Suites Tyler
Best Western Plus Southpark Inn & Suites Hotel Tyler

Best Western Plus Southpark Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 459 out of 1000 reviews
Rating 8 - Good. 275 out of 1000 reviews
Rating 6 - Okay. 134 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 65 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas Jamie

Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and quiet
Stayed 1 night in Feb 2025

4/10 Poor

Evangeleen

Business traveler
Disliked: Cleanliness
Bathroom lights were burnt out, hair on the "clean" towels, fecal matter on the back of the toilet seat, unknown substance on the bed cover. Asked for new towels and were given more which also had black hair on them. Could hear the "neighbor" all night long. Breakfast not good but was stocked.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jameel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a overall good experience
Stayed 1 night in Jan 2025

8/10 Good

Frederick

Liked: Cleanliness, staff & service, room comfort

Good getaway soot

Nothing out of the ordinary. Good getaway close to our dinner reservation.
Stayed 1 night in Dec 2024

10/10 Excellent

Zak

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristina

Stayed 2 nights in Jan 2025

6/10 Okay

Clarissa

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, basic hotel. Night clerk could have

Stayed 1 night in Jan 2025

10/10 Excellent

Larry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 3 nights in Jan 2025

8/10 Good

Hector

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Molly, Lufkin

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
🙌
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
A
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

You

Disliked: Staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Craig

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
When I got into my room the inside door handle fell off. After working to get it back on and open the door, I went to the front desk and immediately reported it. I was told they would let maintenance know to fix it the next day. ( I wasn’t even given an option to move to another room!! And the hotel was not full so there were other rooms.)Then within about 6 hours I had to have my keycard reprogrammed because it would stop working. I was blamed by the clerk and told that I must be demagnetizing it. I explained that I didn’t have anything magnetic to demagnetize it. The clerk did not respond. I had to go back to the front desk and tell them about the door handle again the next day and they acted like I was bothering them. I was told that maintenance had been notified while she got on the phone and called maintenance in front of me. I have been to this hotel many times over the last 10 years and this was by far the worst customer service I have experienced.
Stayed 2 nights in Dec 2024

2/10 Terrible

KELLY, LAKE CHARLES

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff is really friendly and helpful. When I got to my room I had to shove the door open it was stuck. The room has an odor not sure what all it is. Bathroom floor sticky and grime. Bed linens had stains and stunk also. Try to sit on one side and it was still damp from no telling what. I stayed a couple of hours the left at 330 am. No one was there for me to talk to at checkout. I also didn’t realize this was a smoking hotel. From the time I opened my door until I got outside it was thick of cigarette smoke. The only reason I didn’t leave was I could not afford to leave. Would never go back and can never recommend unless some serious changes were to be made.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Business traveler
Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Stayed 1 night in Dec 2024

4/10 Poor

Wayne

Stayed 1 night in Dec 2024

8/10 Good

Jonathon

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Rooms were comfortable and staff was awesome!
Stayed 2 nights in Dec 2024

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Albert

Liked: Staff & service
Disliked: Cleanliness
The bathroom floor was filthy. I could feel a sticky film on the tile when barefoot. When stepping in the shower or towel after stepping on the floor, there was dirt coming off my feet. Also, the carpet was worn to the concrete in a certain area of the floor.
Stayed 1 night in Dec 2024