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Candlewood Suites Tyler, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Tyler, an IHG Hotel

Property amenity
In-room safe, desk, rollaway beds, free WiFi
Exterior
Suite, 1 Queen Bed with Sofa bed | In-room safe, desk, rollaway beds, free WiFi
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
315 E Rieck Rd, Tyler, TX, 75703
  • Broadway Square Mall
    17 min walk
  • Rose Rudman Park
    2 min drive
  • CHRISTUS Mother Frances Hospital - South Tyler
    4 min drive
  • Tyler, TX (TYR-Pounds Regional)
    19 min drive

Room options

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds | In-room safe, desk, rollaway beds, free WiFi

Studio Suite, 2 Double Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

In-room safe, desk, rollaway beds, free WiFi

Studio Suite

  • 350 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub)

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub) | Room amenity

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | In-room safe, desk, rollaway beds, free WiFi

Studio Suite, 1 Queen Bed

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub)

In-room safe, desk, rollaway beds, free WiFi

Suite, 1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | In-room safe, desk, rollaway beds, free WiFi

Suite, 1 Queen Bed with Sofa bed

  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Tyler South

Pet friendly
Parking included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (1125)
The price is $96
per night
$111 total
includes taxes & fees
Dec 11 - Dec 12
La Quinta Inn & Suites by Wyndham Tyler South

About this property

Candlewood Suites Tyler, an IHG Hotel

Tyler hotel with free in-room WiFi
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Candlewood Suites Tyler, an IHG Hotel offers 64 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

Recreational amenities at the hotel include a 24-hour fitness center.
Candlewood Suites Tyler, an IHG Hotel features a 24-hour fitness center, barbecue grills, and a vending machine. Event facilities measuring 291 square feet (27 square meters) include conference space. A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Candlewood Suites Tyler, an IHG Hotel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Business services

  • 291 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 70 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel Tyler
Candlewood Suites Tyler
Candlewood Suites Tyler Hotel Tyler
Candlewood Suites Tyler Hotel
Candlewood Tyler
Tyler Candlewood Suites

Candlewood Suites Tyler, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 109 out of 232 reviews" "
Rating 8 - Good. 71 out of 232 reviews" "
Rating 6 - Okay. 24 out of 232 reviews" "
Rating 4 - Poor. 14 out of 232 reviews" "
Rating 2 - Terrible. 14 out of 232 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Stayed 8 nights in May 2024

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful place great staff willing to work with you no matter what I love it here will recommend for anyone to stay
Stayed 7 nights in May 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Laurenn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We expected a continental breakfast based on other stays which was our mistake but still disappointing. We did not realize that as a long term stay, there was no continental breakfast offered. Otherwise it was clean and nice.
Stayed 3 nights in May 2024

4/10 Poor

Feedell

Stayed 1 night in May 2024

6/10 Okay

Leisa

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Room was clean, amenities were fair, bed was comfortable. The card readers to gain access to the building and the room did not work very well. I probably wouldn't stay here again, but it was ok for 1 night. It was definitely over priced.
Stayed 1 night in May 2024

2/10 Terrible

Mykayla

Business traveler, Traveled with family
Disliked: Property conditions & facilities
The front desk lady is very rude and unprofessional.
Stayed 1 night in May 2024

8/10 Good

jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtesies of the staff
Stayed 1 night in May 2024

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2024

10/10 Excellent

Federico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff
Stayed 1 night in May 2024

8/10 Good

Jennyfer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Celinda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Charging a $7 additional fee is ridiculous on top of the hotel cost. The hotel was clean but it could use a little maintenance. I won’t stay again
Stayed 1 night in Apr 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and would love to come back.
Stayed 1 night in Mar 2024

10/10 Excellent

Cody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very informative and helpful. Easy check in and check out process. Great neighbor and near our activities.
Stayed 1 night in Mar 2024

10/10 Excellent

clarissa

Liked: Cleanliness

6/10 Okay

KEITH

Liked: Staff & service
The restaurants are not inside the hotel they are 5 minutes away walking To list this property as having a restaurant is not correct
Stayed 1 night in Nov 2023

8/10 Good

Brigid

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Good place for the price
Stayed 1 night in Nov 2023

2/10 Terrible

Leslie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A joke
The tv didn’t work initially. Room smelled. I reserved a handicap… did not get one. No ice machine. No breakfast. Will never go back to that location
Stayed 1 night in Oct 2023

10/10 Excellent

Crystal

Stayed 1 night in Oct 2023

10/10 Excellent

Angelia

Stayed 1 night in Sep 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Its good
Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Stayed 1 night in Jul 2023

4/10 Poor

Ronald

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a poor place
Terrible facility. Room smelled moldy. Hallways stink from all the cooking in rooms. Place feels like a transient house. No ice available for guests. Rooms have ice maker in freezer, but no ice there already.
Stayed 1 night in Jul 2023

10/10 Excellent

Doyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and rest.
Our check-in was quick and easy and the desk clerk was super friendly and helpful. The room was clean and appeared to have been updated not too long ago. The bed was very comfortable!
Stayed 1 night in May 2023

10/10 Excellent

Elliot

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023