2/10 Terrible
Lacey
Jun 7, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a bar, which is nice. But, our stay was riddled with issues.
Check in was easy & quick. The room had blood stained (and god knows what other bodily fluids) on the oversized chair. I didnt even want to put my bag on it. The plugs didnt work so i couldn't charge anything. The sheets have left me itchy all day. The bed was comfortable enough though.
My main issue is that we had neighbors that were yelling, screaming and laughing it up in the hallway until 3am. Their kids were running up and down the hall screaming at the top of their lungs. They kept screwing with the elevator and making it ding every 5 seconds. The other people on the floor were yelling at them to keep it down & they screamed back at them. It made them even louder. NO HOTEL STAFF WOULD DO ANYYHING ABOUT IT. These people kept an entire floor awake until after 3AM & the hotel did nothing. It was so bad the police should have been called. It was out of control. I understand the hotel cant control who rents a room. However, when paying guests on an entire floor are kept up because they won't call the police or hire security of their own - its ridiculous.
At checkout the lady asked me what was wrong. I told her. I wasnt rude. She didnt do anything & wasnt there. She apologized. I wish she'd offered to get the manager or anything so I could ask why nothing was done about the situation the night before but I hadnt slept in over 24 hours and just wanted to get out of that hotel.
Lacey
Stayed 1 night in Jun 2025
