Hampton Inn & Suites Tyler-South

2.5 star property

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Photo gallery for Hampton Inn & Suites Tyler-South

Exterior
Business center
Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi
Free daily buffet breakfast
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Gym
  • Laundry
$114
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
8962 S. Broadway Avenue, Tyler, TX, 75703
  • Place, The Village at Cumberland Park
    ‪1 min walk‬
  • Place, Faulkner Park
    ‪7 min walk‬
  • Place, Broadway Square Mall
    ‪5 min drive‬
  • Airport, Tyler, TX (TYR-Pounds Regional)
    ‪16 min drive‬

Room options

King, Studio, Kitchenette

8.0 out of 10
Very good
(4 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Roll In Shower)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

King, Studio, Accessible

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

King Room, Refrigerator & Microwave

8.8 out of 10
Excellent
(21 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

King, Accessible, Bathtub

9.6 out of 10
Exceptional
(8 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll In Shower )

10.0 out of 10
Exceptional
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(7 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Refrigerator & Microwave

7.8 out of 10
Good
(35 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

7.8 out of 10
Good
(10 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hampton Inn & Suites Tyler-South

Tyler hotel steps from The Village at Cumberland Park
Along with a fitness center, this hotel has a 24-hour business center and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Hampton Inn & Suites Tyler-South offers 107 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 48-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to a seasonal outdoor pool, Hampton Inn & Suites Tyler-South provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1296 square feet (120 square meters) include conference space. This Tyler hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Hampton Inn & Suites Tyler-South has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,296 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 28 2025 to October 28 2025 (dates subject to change):
  • Hot tub
  • Swimming pool
The property will be renovating from November 13 2025 to March 1 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Hallway
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from May 01 to September 30
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Tyler South Hotel
Hampton Inn Hilton Tyler South
Hampton & Suites Tyler Tyler
Hampton Inn Suites Tyler South
Hampton Inn & Suites Tyler-South Hotel
Hampton Inn & Suites Tyler-South Tyler
Hampton Inn Suites by Hilton Tyler South
Hampton Inn & Suites Tyler-South Hotel Tyler

Hampton Inn & Suites Tyler-South Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 510 out of 1002 reviews
Rating 8 - Good. 243 out of 1002 reviews
Rating 6 - Okay. 126 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Beverly

Business traveler
Disliked: Cleanliness, property conditions & facilities
The upholstery furniture was dirty, the shower had mildew. When I took off my shoes, my socks were fithly within 30 minutes of walking around on the floor. I would not recommend anyone staying there. The food options were good and the kitchen staff was nice.
Stayed 3 nights in Jul 2025

2/10 Terrible

Cesario

Disliked: Cleanliness, staff & service, property conditions & facilities
the AC vents were plug up, and it was not working, no one on shift to fixed, sink was not draining was plug up as well, had to leave and find another hotel
Stayed 3 nights in Aug 2025

2/10 Terrible

Deborah R

Disliked: Amenities
There was mold around the bottom of the shower pan and even worse the whole room smelled musty and like horrible body odor especially the bedding and pillows. I had to lay down towels on the bedding in order to be able to tolerate the smell snd get some sleep. Very disappointed in this hotel. I will not stay here again
Stayed 1 night in Aug 2025

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and seemed newly updated. Parking and location was great. Breakfast was fine. Overall no complaints.
Stayed 1 night in Aug 2025

6/10 Okay

Amber

Stayed 2 nights in Aug 2025

6/10 Okay

Natalie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very outdated. Bathroom was not the cleanest. Lots of stains in the tub/shower and toilet. Mildew on shower curtain.
Stayed 1 night in Aug 2025

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a shopping mall parking area. If I wasn't so tired from my trip I could have gone shopping!
Stayed 1 night in Aug 2025

10/10 Excellent

Kendra

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Ricky

Liked: Staff & service
Disliked: Property conditions & facilities
Advertised pool and hot tub but was closed for the rest of the summer once we got there.
Stayed 1 night in Aug 2025

8/10 Good

Shemekia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Zachary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run Down and Damp

Very run-down and filthy. Service was non-existent. The room smelled of mildew, the ac never got below 70°, the bed was one the most uncomfortable hotel beds I’ve ever been in, stained furniture, the toilet seat had exposed wood particles. I alerted the front desk and they dryly told me there’s was nothing they could do. I almost always stay at Hampton Inn but this one was my worst one.
Stayed 2 nights in Aug 2025

6/10 Okay

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Kayela

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brandi is a LIER

The bathroom was so dirty. Both rooms I got were very dirty. Brandi said she cleaned them with the note left in our room but based on the condition of not 1 but 2 of the rooms I booked she is a lier. They were not clean at all. Breakfast was good, front desk was nice. The room was so bad in terms of cleanliness.
Stayed 1 night in Jul 2025

10/10 Excellent

Elisabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast options, comfortable room, & helpful staff
Stayed 1 night in Jul 2025

4/10 Poor

Mallory

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Ehhhh.

Checked in 7/31/25 and was given room 310. Got in the room and got set up. Noticed all the plastic and trash on the floor. Then we found old food in the refrigerator that smelled horrible. Hair all over the bathroom. Luckily Joel was very accommodating and moved us to room 409. 409 had a very dog musty smell. Still hair all over the bathroom but all in all, slept well in the room. Breakfast was good.
Stayed 1 night in Jul 2025

10/10 Excellent

Shericka

Stayed 1 night in Jul 2025

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

susan

Stayed 2 nights in Jul 2025

8/10 Good

Hervey

Stayed 1 night in Jul 2025

10/10 Excellent

Sara

Stayed 1 night in Jul 2025

10/10 Excellent

martha m

Stayed 2 nights in Jul 2025

8/10 Good

Shemekia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short and sweet of a get away

It was amazing I really enjoyed the friendliness of staff n cleanliness of my room I prefer the 3rd floor facing the back side of parking area please and thanks
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Business traveler
Liked: Amenities
Everything was perfect
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Wish I would’ve know the pool would be out of service more than 2 days before booking and too late to book somewhere else. We were there for a softball tournament and there’s literally nothing to do in this town and we couldn’t even swim between games
Stayed 2 nights in Jul 2025

6/10 Okay

Crystal, Ball

Traveled with family and small children
Disliked: Amenities
The pool and hot tub were our of order If I would have known that they were out of order I would have stayed somewhere else
Stayed 2 nights in Jul 2025